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Holiday Inn Express Hotel & Suites Macon West

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Holiday Inn Express Hotel & Suites Macon West
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204 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Macon West
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Showing 202: English reviews
Reviewed 13 July 2016

Top notch hotel. Very friendly front desk staff!!! 5 stars for them! The hotel was clean upon arrival on the outside and in the lobby area, the rooms were very clean, and with very comfortable beds. Also for a woman who is traveling alone as I do, I felt very safe here.

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Helpful?
Thank Janice C
Indianapolis, Indiana
Reviewed 7 July 2016 via mobile

Stopped here for an overnight during a commute to Florida. This holiday inn is not near the top of my list for holiday inns. It actually left me scratching my head a bit. So pulling up and walking through it looks nice. Probably remodeled recently. The man at the front desk was ok, he was a bit deficient in communication...

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Helpful?
Thank Ben H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Ben H, Thank you for taking the time to post your comments. We would like to apologize for the issues you had with the room accommodations you received and the breakfast we offer. It is regrettable that we fell below your expectations. Your review will be used to consider improvements needed and we hope that you can give us...

Knoxville, Tennessee
Reviewed 7 July 2016

Loved everything about this Hotel. The rooms were clean, the beds comfortable, the breakfast buffet was very nice and the hotel staff were fantastic. So many times when you travel you don't get a good nights sleep because most hotels are situated close to major highways or interstates. This Hotel sits on top of a hill and it was VERY...

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Thank FlyinMare03
Princeton
Reviewed 26 June 2016

Driving a motorcoach I stay at many hotels and it is always refreshing to find front desk workers cheerful and helpful. I found Amy & Brittany to be the perfect example of how to welcome and work with the public. Hotel was good as you would expect with Holiday Inn but they made it an extra nice stay.

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Thank GeorgePrinceton
Coral Springs, Florida
Reviewed 20 June 2016

The landscape and hotel are well maintained. Its easy entrance and parking. The staff made check in easy. The rooms are fairly standard, have the amenities, I was comfortable. They practice recycling. I did not have breakfast, but did have coffee, everything looked good.

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Helpful?
Thank 387indy
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear 387indy, Thank you for taking the time to write us a review regarding your recent stay. We are so pleased you enjoyed your stay with. Your comments encourages our team members to work even harder and consistently delight our guests. Thank you for staying and we all hope to serve you again on your next future visit. Sincerely, Anthony...

Reviewed 19 June 2016

Confirmation number 60911377; 10 year Priority Club Member I find out upon arrival that the hotel cancelled my reservation without telling me. All hotels in Macon was full that night, leaving a single female traveler to fend for herself for another hotel room. I just drove in from Atlanta, which I am sure there were plenty of open rooms that...

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Helpful?
Thank Judy F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Judy F, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

West Richland, Washington
Reviewed 19 June 2016

First day at this hotel. Traveling back to Washington. When we arrived it was 103°. First impressions of the hotel was that it was well taken care of. The front desk staff was friendly and helpful. Our king room was spacious, clean and most importantly cool. Air conditioning functioned properly. Only nit was that the bed was obviously well used...

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Helpful?
Thank Jim D
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Jim D, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in and it is pleasing to know that you have regarded our friendly and helpful...

Saint Louis, Missouri
Reviewed 28 May 2016 via mobile

No food was out when we went down at 8:45am. No plates, no eggs, no cinnamon rolls, no milk for cereal. Any food that did get put out was cold as ice! The trash cans were flowing over so people were stacking nasty plates on top. The tables NEVER got wiped off. We will NOT be staying here again, and...

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Helpful?
Thank ctwallis
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear ctwallis, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Macon West, GA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast experience. We will address these concerns. We take all reviews positive and negative very seriously,...

Reviewed 12 May 2016 via mobile

The room was uncomfortable. The air conditioner kicks on cool for a few minutes then turns off. Your room will not stay cool. Spots on blanket. I would not recommend this hotel if you like a cool temperature and a comfortable mattress. The staff is very nice and the lobby stays super clean.

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Helpful?
Thank Amy S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Amy S, Thank you for being our guest and for taking the time to share your experience. It is great to know that you were able to appreciate the service provided by our staff and the cleanliness of the lobby. However, I was concerned to see that you were not impressed with our mattress and air conditioning of the...

Fort Myers, Florida
Reviewed 13 April 2016 via mobile

We stopped by on a whim traveling to Florida. Half of our possessions were loaded on the top of our car with a Carrier. The front desk attendant recommended we parked near the security cameras and told us that there was security watching out all night. We felt a lot more comfortable hearing that. She also gave us some recommendations...

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1Thank janbA7306KC
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a comfortable stay at the Holiday Inn Express and Suites. This Macon hotel is located just 0.8 miles from Macon State College, 0.8 miles from Anderson Conference Center, and 2 miles from Central GA Technical College. 5 miles from Mercer University and 13 miles from the Middle GA Regional Airport. Enjoy lodging at the Holiday Inn Express and Suites hotel in historic Macon, Georgia, located just off I-475, which provides access to several nearby Macon attractions, including the Imax Movie Theater, Eisenhower Crossing Shopping Center, Georgia Sports Hall of Fame and the Georgia Children's Museum. You must come and experience the fun of the annual Cherry Blossom Festival in March, which boasts more than 275,000 Yoshino Cherry trees. Other nearby attractions and activities in Macon include the Museum of Arts and Sciences, the Grand Opera House, and shopping at the local Macon Mall. The hotel is also in close proximity to local Macon businesses such as Colleges, Anderson Conference Center, and Georgia Power. Holiday Inn Express and Suites offers a hot breakfast bar every morning, which features signature cinnamon rolls along with a relaxing outdoor swimming pool for your entertainment. Whether you are here on business or traveling through, book your reservations today and experience the charm of true southern hospitality. The hotel's motto says "Stay Smart" at a price you can afford! What happens in Macon West stays in your heart, so stay with the name you trust to guarantee a memorable visit. "Southern Hospitality at its Best" ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Macon West

Address: 4970 Harrison Rd, Macon, GA 31206
Region: United States > Georgia > Macon
Price Range: RM471 - RM622 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Macon West 2.5*
Number of rooms: 80
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Holiday Inn Express Hotel And Suites Macon West
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Macon West staff and other travellers.
1 question
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Elgin, Illinois
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Macon West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there was a pungent sickening smell coming from the heater, So strong that the smell was in our clothes as a result of the short time we were in the room. Room 128”
 of 5 bubbles pamelarobbinsc, 4 Feb 2017 | Read review
“vacuum behind the beds and furniture, very dusty, and some trash”
 of 5 bubbles rogers227, 28 Jan 2017 | Read review
“Very small desk for working on.”
 of 5 bubbles dikulibert, 13 Jan 2017 | Read review
“Rooms were fine - better than most other facilities we have stayed in.”
 of 5 bubbles tomsD4060QS, 3 Jan 2017 | Read review
“I think my review says it all.”
 of 5 bubbles Butches, 2 Jan 2017 | Read review
5 of 5