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I stayed at this hotel 3-4 years ago for state tournament had a good experience. So I booked again this year but was extremely dissapointed. The hygiene standards were below Marriot standards in the rooms and in general public areas at the hotel. There is...More
Thank Burcin T
Response from Matthew J, General Manager at Courtyard by Marriott MaconResponded 4 weeks ago
Thank you for taking the time to leave a review about your stay. As a coffee drinker myself I know waiting for a cup is not ideal in the morning. I apologize that there was a long line in a wait for breakfast. I will...More
Traveling through Macon to St Simmons got tired and need a bed quick. Hotel was very friendly and worked with me well. The room was cool and the beds were comfy. Coffee bar was great with a few items for breakfast.
Spent 1 night here for business and I thought I'd lucked out getting an interior courtyard view. With the interstate right nearby, I though an interior room would be quieter. However, with all the sports teams staying here, folks were hanging out in the pool...More
Response from Matthew J, General Manager at Courtyard by Marriott MaconResponded 12 July 2018
Thank you so much for taking to the time to leave a review about your stay. I apologize about the other guests disturbing your sleep with us. I will definitely use this as a teachable moment with my staff to make sure this doesn't happen...More
Once you get where the hotel is, its super easy to get to. Nothing really stands out good or bad but I like Courtyards so I was happy. I got to use the balcony briefly early in the morning before it got too hot. There...More
I’m giving this location an average review, nothing bad, but nothing great either. Rather non descriptive budget like interior. Staff was ok, but could use some interpersonal skills. Housekeeping staff appeared to be friendly and always had something pleasant to say while in the hallway....More
Thank Keith P
Response from Matthew J, General Manager at Courtyard by Marriott MaconResponded 12 June 2018
I am so sorry that you experienced this during your stay. Please reach out to me at the hotel at your convenience as I would like some more information about the staff that you encountered that wasn't friendly. I want to make sure all of...More