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Residence Inn Salt Lake City Downtown

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326 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Salt Lake City Downtown
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Showing 307: English reviews
Prosser, Washington
Level Contributor
114 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 25 July 2015

We chose this hotel for three reasons: 1) Marriott Member 2) Location 3) Value.While not the cheapest place to stay, the ability to have a suite with a kitchen (we were traveling via car, so at the very least it's WONDERFUL to have a full sized fridge to put our stuff in and refreeze our cold packs), and included breakfast... More 

Helpful?
Thank OSF35
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for the detailed review! We did just recently upgrade our Wireless Service more than doubling our internet speed. We are looking to add a few more access points that I hope will resolve any remaining issues guests might be experiencing with WiFi. We hope to see you again soon! More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 July 2015

I'm a Marriott Premier traveler and used my Rewards Points to trade into this hotel with High Expectations. Asside from being a beautiful facility, quite near city center, the rest was disappointingly ho-humm. We had the Suite with small kitchen, TV room and separate bedroom. First the "kitchen" was so sparse you'd have trouble cutting a take home pizza as... More 

Helpful?
1 Thank Leonard C
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for bringing your concerns to our attention; I am sorry to hear that your expectations were not met. Our hotel recently finished a complete remodel of all of our suites with all new furniture. I was told that the couches would be a little stiff coming out of the box until they are "broken in". In answer to... More 

PA
Level Contributor
107 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 21 July 2015 via mobile

Stsyed 3 1/2 days and had a suite with kitchenette, sofa, bedroom and bathroom, 2 TV's, large closet and enough space to spread out. Very good extended hotel, room was quiet and somewhat comfortable with plenty of furnishings. A/C worked great & appreciated the Paul Mitchell toiletries. Many would appreciate the outdoor pool and exercise room. The first morning, the... More 

Helpful?
Thank huggrunner
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for your kind words regarding our hard working breakfast staff; I will be sure to pass on your compliments. I was surprised to hear about your bedding; thank you for bringing this to our attention as this obviously willneed to be addressed. Each suite in the hotel is newly renovated with Marriott's latest bedding package, while a brand... More 

North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 July 2015 via mobile

My husband and I stayed here for two nights and really enjoyed the convenience of being downtown. We were able to walk to restaurants, shopping, attractions and bars. We transferred from the Residence Inn airport location to this downtown location for the last two nights of our trip. We had a 1 bedroom suite at each location and the rooms... More 

Helpful?
Thank Monica0715
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

LOVED Seeing this review, it is always hard to explain on our website that our suites are BIGGER because every other hotel also uses the term "spacious" Suites, however, because the Salt Lake Residence Inn Downtown was first constructed as an apartment building - we have larger closets, bigger bathrooms, an exterior balcony and overall more square footage than the... More 

Sacramento, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2015

Fantastic Residence Inn. Property was clean & well maintained and hardlines and softlines alike were both attractive and in good condition. Staff upon check-in were prompt, attentive and helpful. Very professional and polite. Our room was great - right on the pool patio. A firepit at night provided a nice evening socializing location, as well as a nice fountain with... More 

Helpful?
Thank Joe W
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to inform travelers of the newly remodeled Residence Inn Salt Lake City - Downtown. Our staff works very hard and we are very proud of the high service standards we have set for each of our valued guests More 

Calgary, Canada
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 July 2015

Was disappointed right away to see the pool roped off. Could find nothing on the website saying it was closed. It was far too hot to not have a pool available. Was there 5 days and saw zero work being done on it. Room was great. But mine was located street side so very loud with lots of sirens. Great... More 

Helpful?
Thank Lisa M
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

I absolutely understand your frustration and we are frustrated too! This work was scheduled to complete the week of June 15th and we put the notice on the website through the end of June just to be safe - knowing how construction delays can go. Unfortunately our two week cushion wasn't enough, and the contractors are wrapping up the project... More 

Fulton, Maryland
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 June 2015

We just stayed one night. We arrived in SLC around noon and hoped to take a quick tour of the city before departing in the morning for a 6-day tour. We had a queen size bed and huge, full kitchen. I was a little worried about traffic noise since we were street side, but it was fine. Breakfast was the... More 

Helpful?
Thank Pamela G
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for the review! Hope to see you again soon! More 

Prineville, Oregon
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 June 2015 via mobile

Simple arrangements, breakfast included ( very generous and variety of food from make-yourself waffles to scrambled eggs and breakfast sandwiches with egg and sausage ). Night time activities on some nights😀. Room was large and bed was comfy. Kitchenette and fridge included. Suggest that to avoid hearing the neighbors conversation and choices of TV ask for a room on level... More 

Helpful?
1 Thank ShirleyfromSydney
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for the detailed review! Hope to see you again soon. More 

Hamilton, Ontario
Level Contributor
219 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 5 June 2015

I stayed at this property while attending a conference at the Salt Palace Convention Centre. The rooms are very well appointed, most with a balcony. On Monday thru Wednesday there is always some sort of social in the breakfast area, which was a nice touch. The included breakfast buffet is very nice and always well attended. The property is quite... More 

Helpful?
Thank NorthernGuy13
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

I hope your travels take you to the Salt Lake City area in the future! Thanks for staying with us and sharing your experience! More 

Boise, Idaho
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 June 2015

We stayed @ this property for 2 nights for graduation, the rooms were clean, and spacious. We had a 1 BR suite with a fold out couch. We had a lanai that had chairs with a nice view of the mountains covered in snow. We sat out in the evening and the morning. Now in winter, that wouldn't be possible.... More 

Helpful?
1 Thank kalakiBoise_Idaho
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Congratulations on your graduation! I am sorry to hear about the experience you had with the biscuits and gravy. We will be sure to address for future visitors. Thanks for sharing your feedback! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Salt Lake City Downtown

Address: 285 West Broadway, (300 South), Salt Lake City, UT 84101 (Formerly Residence Inn Salt Lake City - City Center)
Region: United States > Utah > Salt Lake City
Price Range: RM445 - RM1,151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salt Lake City Downtown 3*
Number of rooms: 189
Reservation Options:
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Also Known As:
Residence Inn Salt Lake City/City Hotel Salt Lake City
Residence Inn City Center
Salt Lake City Residence Inn
Residence Inn Salt Lake City Downtown Utah
Hotel Style:
#23 Business Hotel in Salt Lake City
#26 Family Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Salt Lake City Downtown staff and other travellers.
3 questions
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Questions? Get answers from Residence Inn Salt Lake City Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to avoid altogether.”
 of 5 bubbles jon82467, 13 Nov 2016 | Read review
“stay away from street side, before you unpack, check if the A/C works, Note this hotel thinks it's a dog kennel as well.”
 of 5 bubbles L5176UIjamesw, 2 Nov 2016 | Read review
“If you're older with arthritis request for a room not far from the lobby...”
 of 5 bubbles Ebethfull, 23 Oct 2016 | Read review
“Upper levels best.”
 of 5 bubbles 550StephenH, 17 Sep 2016 | Read review
“Request room in main building so you don't have to trudge through snow for breakfast buffel”
 of 5 bubbles SFOyeah, 13 Sep 2016 | Read review
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