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BEST WESTERN PLUS Airport Inn & Suites

5433 W Wiley Post Way, Salt Lake City, UT 84116
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Rocky Mountain Raceways
    6.4 km
  • 2 star hotel
  • Pool
Reviewed 4 days ago
spent time with Grand girls
Every thing was really good the breakfast was very good with egg... more
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520 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Sandy, United States
Reviewed 4 days ago NEW

Every thing was really good the breakfast was very good with egg cheese bacon, hot and cold cereal, toast ,muffins,bagels,fruit, juice, hot coco, tea, yogurt, everything that you would want for breakfast, awesome. We went swimming it was great had a lot of fun. and relaxed a lot played games and really enjoyed my beautiful Grand Daughters.

Review collected in partnership with Best Western
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Helpful?
Thank tammycY4802QJ
Pocatello, Idaho
Reviewed 2 weeks ago

We stayed here while in town visiting friends. The staff were great. Check in was smooth. The room was assume and the place was very nice. I would definitely stay here again. Very clean and comfortable.

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Helpful?
Thank rda525
Vernal, Utah
Reviewed 2 weeks ago

The water was cold, could only get it Luke warm, both evening, and next morning. The parking lot had not been plowed of snow, and my husband slipped and fell on ice. Many of the light fixtures were cracked, and there was a hole in the bathroom door. But the room was clean, and the beds and pillows were comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank eatontv
Tom P, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for providing feedback regarding your recent stay. I am deeply sorry to hear that our hotel was less than satisfactory during your stay at our hotel. I understand that having a room with a hot water is very important, I will will make sure that our maintenance manager knows about the problems you encountered with water and also...

Calgary, Canada
Reviewed 2 weeks ago

My daughter need to catch flight from Salt Lake City Airport at morning. For this reason we booked this hotel for one night such that we can spent night before the flight departure date after arriving from Twin Falls. Our primary reasons for booking this hotel are as follows: a) It is nearer to Airport (Though many other hotels are...

Review collected in partnership with Best Western
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Helpful?
Thank sushantakumar
Ely, Nevada
Reviewed 3 weeks ago

The hotel was clean and affordable. We got a decent nights sleep and breakfast was ok. They had eggs and bacon. They were out of gluten free oatmeal. You had to request it from the staff but they didn't have any.

Review collected in partnership with Best Western
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Thank 56curly
New London, Connecticut
Reviewed 15 December 2016

Inexpensive but the frustration from lack of service isn't worth the bother. We called for airport pickup (they are not connected to the courtesy phones-use your cell...if you have battery!) and were advised 10-15 minutes. 20 minutes later, I called again and the front desk clerk advised another 10-15 minute wait. The driver finally arrived and we got to the...

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Helpful?
Thank fancynancy43
Tom P, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Warm Greetings. We sincerely apologize for your unpleasant experience during your recent stay at our hotel. We regret that you have faced many disappointing consequences with our breakfast, Shuttle and access to the room. We have taken note of your comments and will take the necessary steps to improve. We will further evaluate how we can prevent this problem from...

sandy, United States
Reviewed 12 December 2016

The room was nice and spacious, bed was comfy and the whole stay experience was good. The only complaint i have was the internet. I couldn't get good connection where my bed was at and had to tilt my phone a certain direction to get ok service.

Review collected in partnership with Best Western
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Thank M2314YCalext
Reviewed 11 December 2016

It was around 5 pm, when I arrived at the hotel....I asked for an assisted room, that would be near the door, so that I could take my little service dog out. I was given a room, 1/2 way down the corridor and was offered no assistance in getting my luggage from the car. I was able to park in...

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Helpful?
Thank Irene H
Tom P, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Pappahutch, Warm Greetings. We sincerely apologize for your unpleasant experience during your recent stay at our hotel that you didn't got any assistance in getting your luggage from the car. We have taken note of your comments and will take the necessary steps to improve. We will further evaluate how we can prevent this problem from occurring again in...

Vernal, Utah
Reviewed 10 December 2016

I am in a power chair so we booked a wheelchair accessible room. The room was clean, the bed and pillows were comfortable, and the bathroom was easily accessible. The room was by no means wheelchair accessible. The entrance hall was narrow with a closet jutting out from the wall a few feet inside the door. In order to get...

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Helpful?
Thank Hollis D
Tom P, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Hollis D, Warm Greetings. We sincerely apologize for your unpleasant experience during your recent stay at our hotel. We regret that you have faced many disappointing consequences with our wheelchair accessible room. We have taken note of your comments and will take the necessary steps to improve. We will further evaluate how we can prevent this problem from occurring...

Reviewed 9 December 2016 via mobile

The hotel was very convenient for a business meeting nearby, and very close to the airport. Room was standard - nothing special, but clean. It had a desk but the chair was very low and not easily adjustable. Bed pillows were kind of small. Walls seemed thin - as I was able to hear conversation in next room. On the...

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Helpful?
Thank Michael G
Tom P, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Michael, Thank you for your kind feedback from your recent stay with us . we have taken note on your comment and we sincerely appreciate your feedback as it helps us to improve on our services. we would like to have an opportunity of welcoming you back at Best Western plus Airport Inn & Suites and serve you with...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Brand new hotel, which is 5 miles away from Salt Lake City International Airport, about 15 minutes from downtown Salt Lake. With great restaurants and attractions right in the downtown area. ... more   less 

Additional Information about BEST WESTERN PLUS Airport Inn & Suites

Address: 5433 W Wiley Post Way, Salt Lake City, UT 84116
Region: United States > Utah > Salt Lake City
Price Range: RM352 - RM1,330 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Airport Inn & Suites 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
BEST WESTERN PLUS Airport Inn & Suites Salt Lake City, Utah
Hotel Style:
#20 Romantic Hotel in Salt Lake City
#30 Family Hotel in Salt Lake City
#32 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Airport Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Airport Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are not soundproof. Noise from upstairs, hallways and street are readily heard.”
 of 5 bubbles fancynancy43, 15 Dec 2016 | Read review
“When traveling alone with a disability, I like to stay in a motel, that I can back right up to the door and unload.”
 of 5 bubbles irenehW2123CM, 10 Dec 2016 | Read review
“If you are in a wheelchair, don't stay here.”
 of 5 bubbles hollisd2014, 10 Dec 2016 | Read review
“I think all the rooms would be fine”
 of 5 bubbles KitchenerNeon, 27 Oct 2016 | Read review
“We were happy with our room, it was a bright and quiet room.”
 of 5 bubbles Scotland2010, 26 Oct 2016 | Read review
5 of 5