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Homewood Suites by Hilton Salt Lake City - Downtown

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Homewood Suites by Hilton Salt Lake City - Downtown
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688 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Salt Lake City - Downtown
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Showing 668: English reviews
Boise, United States
Reviewed 8 July 2016

So far, my least favorite Homewood suites experience in 4 years. This one fell way short of the bar Homewood suites has set. Better follow through. More attention to details and guest concerns. I was quite disappointed a few times throughout my one night stay.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Melissa M
Management response:

We sincerely apologize, you did not enjoy your stay with us and we fell short! We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Coventry, United States
Reviewed 6 July 2016

Located in a bad neighborhood near a homeless shelter. The hotel had to have police officers patrolling the area. The suite had not been cleaned very thoroughly. There was dirt in the grooves of the door moldings, the bathroom floor was dirty, the rugs and furniture were stained. The suite could have been very nice if it were properly maintained.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank William L
Management response:

We sincerely apologize you did not enjoy your stay with us. We are located near a homeless shelter that provides housing for the homeless. We do have a bike patrol office in our building. The city of Salt Lake is working on cleaning up the area. We apologize for the housekeeping and maintenance issue you encountered during your stay. We...

MTKA
Reviewed 29 June 2016

We had a two bedroom suite and it was a very nice place to stay. The staff was excellent and the breakfast and afternoon social food was really good and a very nice variety. There are some homeless in the area but they really didn't bother us.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank DB60
Management response:

We are ecstatic that you enjoyed your stay here with us at the Homewood Suites Salt Lake City Downtown. And you were able to enjoy our spacious two bedroom suites. We’re happy you joined us for our breakfast and even social. We hope next time you find yourself in Salt lake you chose us for your stay!

United States
Reviewed 29 June 2016

We truly enjoyed our visit to Salt Lake City at the Homewood Suites. The underground parking kept our vehicle cool and safe. The rooms and common rooms are very comfortable and relaxing. We slept well and enjoyed our convention immensly!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jeanne T
Management response:

Thank you for choosing to stay with us here at the Homewood Suites Salt Lake City. We are extremely happy you enjoyed your stay us. We are glad you enjoyed the complimentary underground parking and our cozy suites. We hope you will stay with us again in the near future.

Columbus, United States
Reviewed 29 June 2016

Being on a business trip for 5 days and had no way of getting to the post office to get 2 large flat rate boxes to ship items home, I asked front desk staff for assistance. It took 3 days with constant prodding to get them. GM went on a Saturday with my hand written note and picture of exactly...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Caroline P
Management response:

I profusely apologize for your stay here with us. I can understand how upsetting it was for you… not to be able to send out your mail on time and have to over pay. I cannot apologize enough for that situation. This is definitely not typical at our hotel! With that said we will make every effort to ensure this...

Berkeley, California
Reviewed 29 June 2016

Stayed for 1 night with husband in June and was a little nervous when we drove up to see plenty of "down on their luck" folks in the adjacent park and around the hotel. The hotel is right next to a train station, and is part of an urban environment so this is part of the equation. Parking garage has...

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Helpful?
Thank Polly1931
Management response:

Thank you for staying with us here at the Homewood Suites Salt Lake City Downtown. We apologize you weren't pleased with our location. We are near a homeless shelter that provides housing and food to the homeless. We are delighted to hear you enjoyed our clean rooms. And was able to join us for breakfast and our evening social. We...

Ontario, California
Reviewed 27 June 2016

Even staff questions us walking outside in evening. A lot of homeless wandering streets, seems social services nearby. Park across street filled with day and overnight homeless just surviving as best they are able. Rooms clean, nice social at night, breakfast in morning decent. No restaurants really close by.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank Dena D
Management response:

Thank you for staying with us here at the Homewood Suites Salt Lake City Downtown. We apologize you weren't pleased with our location. We are near a homeless shelter that provides housing and food to the homeless. We are delighted to hear you enjoyed our clean rooms. And was able to join us for breakfast and our evening social. We...

Roosevelt, Utah
Reviewed 25 June 2016

Friendly helpful check- in staff. Rooms were clean and quiet. Only down fall was it is in some what of a rough section of down town SLC - but there is a parking garage and that helped. I would recommend this hotel to fellow travelers.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank lorettaw916
Management response:

Thank you for choosing to stay with us here at the Homewood Suites Salt Lake City Downtown. We are very happy to hear you enjoyed your stay. We greatly appreciate your business and look forward to your next.

Seattle, Washington
Reviewed 25 June 2016

They gave me a very sticky smoking room and could not find any acomodations becuase every thing was book, they were not helpful I had to go find another hotel my self. My profile preferences says no smoking so they should have know before hand that there was some type of problem.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Dario V
Management response:

We sincerely apologize you did not enjoy your stay with us. We are sorry you were put in a smoking room and we weren't able to switch you to non-smoking! we apologize our front desk wasn't helpful! We in the future we can give us one more shot to make it better!

Reviewed 23 June 2016

Great hotel. The only negative was the close proximity to a city park that was populated with homeless people. I did not experience any issues and there was a SLC Police Precinct nearby that was good.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank matthewsT249XR
Management response:

We sincerely apologize you did not enjoy your stay with us. We are located near a homeless shelter that provides housing for the homeless here in Salt Lake. The city of Salt Lake does want to clean up the area and are working on doing so. We hope you can consider giving us one more chance to make you experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The brand new unique and 8-time award-winning Homewood Suites by Hilton is one of Salt Lake's newest and finest all suite hotels. We are located in the heart of the vibrant Gateway district. You are within walking distance of all of the city's finest restaurants, shops, and entertainment. In addition the hotel is situated within minutes of Salt Lake's business district, airport, and governmental offices. Make the Homewood Suites Salt Lake City Downtown your "Home away from Home!" ... more   less 

Additional Information about Homewood Suites by Hilton Salt Lake City - Downtown

Address: 423 West 300 South, Salt Lake City, UT 84101-1239
Region: United States > Utah > Salt Lake City
Price Range: RM487 - RM1,085 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Homewood Suites by Hilton Salt Lake City - Downtown 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Homewood Suites, Slc Downtown Hotel Salt Lake City
Homewood Suites Salt Lake City
Homewood Salt Lake City
Hilton Salt Lake City
Homewood Suites Downtown
Salt Lake City Homewood Suites
Salt Lake City Hilton
Homewood Suites By Hilton Salt Lake City - Downtown Utah
Hotel Style:
#18 Romantic Hotel in Salt Lake City
#19 Business Hotel in Salt Lake City
#31 Family Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Salt Lake City - Downtown staff and other travellers.
4 questions
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New Cumberland, West Virginia
27 days ago
New Cumberland, West Virginia
27 days ago

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Questions? Get answers from Homewood Suites by Hilton Salt Lake City - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the fourth floor, end of the hall, quiet area.”
 of 5 bubbles 602theresab, 23 Feb 2017 | Read review
“Our group had 13 rooms and loved them all!”
 of 5 bubbles nospamorjunk, 15 Feb 2017 | Read review
“After checking in I learned third floor rooms have balconies. I wish I had known that.”
 of 5 bubbles Mary5812013, 9 Jan 2017 | Read review
“Request as high a floor as possible.”
 of 5 bubbles MSNDL, 14 Dec 2016 | Read review
“Very Quiet in all the floors.”
 of 5 bubbles 452shefalib, 4 Oct 2016 | Read review
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