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Holiday Inn Hotel & Suites Salt Lake City-Airport West

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Traveller (43)
Room & Suite (41)
Dining (11)
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Overview
  • Excellent42%
  • Very good37%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(38 reviews)
“hotel restaurant”(10 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Offers from Holiday Inn Hotel & Suites Salt Lake City-Airport West
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Offers from Holiday Inn Hotel & Suites Salt Lake City-Airport West
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (267)
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258 results
Traveller rating
105
97
29
15
12
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LanguageEnglish
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105
97
29
15
12
Show reviews that mention
All reviewsfront desknecessary amenitieshotel restaurantsalt lakean excellent hotelnext morningbathroom doorstayed here for one nightworkout roomroad tripmini fridgerental carbed was very comfortableeasy accessbusiness tripnice stayfree shuttle
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1 - 5 of 258 reviews
Reviewed yesterday

First let me say that I am a very frequent traveler and a 25-year plus member of Holiday Inn's (now ING's) rewards program. I am also a member of Hilton's and Marriott's programs as well. At the start of my trip I stayed at the...More

Thank AustinWhitewater
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded yesterday

Dear Austin Whitewater, Thank you for a moment to provide us with your review on TripAdvisor. We are pleased to hear you enjoyed our lobby. We are disappointed to hear that our guestrooms and amenities did not meet your expectations. As an IHG Rewards Member,...More

Hotel's Favourite
Reviewed 18 June 2017 via mobile

We flew in tonight from Florida and wanted a hotel near the airport. This hotel is very nice. Check in was easy and the room are nice. We have a two queen bed room and it is typical size to other hotels. The front desk...More

Thank Pursuit of H
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 22 June 2017

Thank you for taking a moment to review our Holiday Inn & Suites Salt Lake City Airport West. We are glad to hear that you enjoyed our convenient location near the Salt Lake International Airport, as well as our friendly staff, comfortable guestrooms and full...More

Reviewed 2 weeks ago

On a road trip, needing a comfortable spot for the night. Ozzie at this property answered the phone and arranged the reservation. Helpful, informative; great customer service. Ozzie has outstanding customer service skills. We enjoyed our brief stay. Comfortable beds and clean; the nicest Holiday...More

Thank Burntsidelakeflower
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 2 weeks ago

Dear Burntsidelakeflower, Thank you so much for taking the time to review our Holiday Inn & Suites Salt Lake City Airport West on TripAdvisor. We are thrilled to hear you enjoyed our comfortable and clean guestrooms, as well as our outstanding team members. We hope...More

Reviewed 4 weeks ago via mobile

Excellent staff but the place itself is a bit lacking in some basic maintenance of damaged things. In the bathroom cracked surfaces yielded mold. Well cleaned every day but this was not addressed. Breakfast was adequate but limited. Coffee was good. Just needs some fixing...More

Thank 33-805
Response from Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 4 weeks ago

Dear 33-805, Thank you for taking the time to tell us about your experience at the Holiday Inn & Suites- Airport West. I'm glad you found our staff helpful during your stay. Please know that your feedback is extremely valuable to us. We use feedback,...More

Reviewed 20 December 2017

The good: It's literally five minutes from the airport and the free shuttle gets you there right on time. The restaurant food was good and its prices reasonable, though the fare was limited. The room was clean, comfortable, and much cheaper than for most hotels...More

Thank Ted M
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 26 December 2017

Thank you for taking a moment to rate our hotel. We are glad to hear you enjoyed our convenient location near the airport, our complimentary airport shuttle, as well as our full service restaurant. We are disappointed to hear about the confusion regarding the room...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Room Service
Free Parking
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$100 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Salt Lake City
#29 Business Hotel in Salt Lake City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$100 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Salt Lake City
#29 Business Hotel in Salt Lake City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (43)
Room & Suite (41)
Dining (11)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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KatieO703
5 May 2015|
AnswerShow all 2 answers
Response from RBoltz | Property representative |
We allow Park and Fly for $10 per week or partial week. Please advise the desk at check in that's what you'd like to do.
2
Votes
Corey M
22 February 2015|
AnswerShow all 2 answers
Response from atlas750 | Reviewed this property |
Corey, I have never responded to a review placed by someone else. I really have no idea what this is about. Please respond and let me know if this is in error, or provide the info for me to review. I am certain this is... More
1
Vote
Room Tips
"If there is an emergency at this hotel, you are on your own!!"
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"Note; this hotel is in an industry park of offices. There are no restuarants nearby so a car is beneficially"
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"Ask for a room facing the mountains - you will hear freeway noise if you choose to have a mountain view"
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"Call the hotel and talk to ADEN!"
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