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Holiday Inn Express Salt Lake City Downtown

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Holiday Inn Express Salt Lake City Downtown
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264 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Salt Lake City Downtown
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Showing 234: English reviews
Saint Louis, Missouri
Reviewed 13 June 2015

This use to be another hotel chain and was really run-down for many years. Now, after amazing inside and outside renovations - this place is beautiful. There is nothing "old" in this place" This was a gut rehab of a midrise hotel. I actually have not found a single thing to complain about here. The front desk staff were great...

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Helpful?
3Thank td397
Management response:

Hi there! Our staff sends their thanks for writing wonderful feedback on our hotel. It definitely makes our jobs worth it in the end. Since our renovation, we have come a long way and love to see the positive comments it gets. We appreciate everything you say and recommend because it only makes us that much better. Don't forget who...

Phoenix, Arizona
Reviewed 13 June 2015 via mobile

So it seems the entire property has undergone massive renovation. Perhaps it was run down prior... But I assure you, not one sign of anything bad now. From the check in to the fitness center to the pool area to the bfast... This hotel couldn't be any better and more convenient in the heart of Salt Lake!!! 6 stars if...

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Helpful?
2Thank Jackson K
Management response:

Hi there! Our staff sends their thanks for writing wonderful feedback on our hotel. It definitely makes our jobs worth it in the end. Since our renovation, we have come a long way and love to see the positive comments it gets. We appreciate everything you say and recommend because it only makes us that much better. Don't forget who...

Rhome, Texas
Reviewed 9 June 2015

We were happy to stay at the Holiday Inn Express Salt Lake City Downtown for several nights while we enjoyed going to the FGS/RootsTech 2015 this year. The hotel is south across the street from the convention center. It was convenient to park our car courtesy of the hotel in the parking garage just south of the hotel. There are...

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Helpful?
1Thank Linda R
Management response:

Hi there! Our staff sends their thanks for writing wonderful feedback on our hotel. It definitely makes our jobs worth it in the end. Since our renovation, we have come a long way and love to see the positive comments it gets. We appreciate everything you say and recommend because it only makes us that much better. Don't forget who...

Phoenix, Arizona
Reviewed 31 May 2015 via mobile

Hotel staff were very friendly and attentive. I enjoyed the quietness and location of the hotel. There are several good quality and reasonably priced restaurants within 5 mins walk of hotel. Hotel was recently renovated. A job well done. Hotel looks brand new!

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Helpful?
1Thank Jack R
Management response:

Hello Jack R! Thank you for taking a little bit of time to give us your feedback on our hotel. We have created a wonderful team here and are happy to hear our guests being so appreciative toward their hard work. Thank you! Come see us again next time you find yourself in the area. Erin Balserak Sales Manager

Saint Louis, Missouri
Reviewed 30 May 2015

Looks like they are finished with the remodel. Real nice hotel for the price point. Breakfast covered the basics for those wanting either hot or cold items. Two stations for everything so never too crowded. Staff VERY helpful and engaging. Rooms clean and nicely furnished. Overall very happy with my family's stay. Several blocks from shopping and tourist sights. A...

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Helpful?
1Thank Mike M
Management response:

Good Afternoon Mike M! Great news, we are currently working on our parking structure to ensure more safety and parking stalls for our guests. I am so happy to hear that you enjoyed your stay and not only that, but the location as well. Salt Lake City has so much to offer. Don't forget who your favorite IHG Property is...

Chapel Hill, North Carolina
Reviewed 28 May 2015

I previously stayed twice at this hotel then known as the Shiloh for its location and price. If I had not, I would not know this hotel had a previous life. From the lobby, to the room, to the common areas, the hotel is new and impressive. The room is spacious, all new furnishings with bath remodel, very European. The...

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Helpful?
2Thank QueenBee0301
Management response:

Hi Queenbee0301! What a wonderful review, thank you! Our shuttle seems to grab the attention of our incoming and future guests and we love to hear how much it is being used. The renovation turned this hotel around and we are so proud of what it is today. Come visit us again next time you are visiting Utah, we would...

Albuquerque, New Mexico
Reviewed 28 May 2015

Not up to HIE properties. Parking is dismal. If you do stay get a room on odd numbered floors if you want ice. Not sure who thought putting ice machines on every other floor was a good idea on a high rise hotel with two elevators. (Elevators were on the fritz the night we were there). I waited 10 minutes...

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Helpful?
2Thank Michael C
Management response:

Hello Michael C! Thanks for giving us your feedback on what you thought of your stay. We take everything to heart to fix past problems so it doesn't happen again. We have accomplished a lot since the renovation in May and continue to do so. I can assure you that next time you stay with us, those problems will not...

Bend
Reviewed 27 May 2015

Remodel is awesome, Staff is very friendly, and helpful. Our room was excellent. Breakfast was above average and a really nice area for breakfast. We would definitely stay again. Beds were comfortable. And each day a staff member shined the stainless steel in the elevator!

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Helpful?
1Thank Ellen G
Management response:

Good Afternoon! Thank you so much for giving us your feedback. Our staff is on top of their game to make our hotel flawless and to ensure our guests experience with us. One of the best parts of being one of our guests is the complimentary breakfast. It certainty beats the average breakfast cereal. Come see us again soon! Erin...

Pueblo, Colorado
Reviewed 27 May 2015

This hotel management and employees have put the their hotel patrons on top of their priority. I have traveled for many decades all over the United States. I was a frugal and conscience minded business traveler until 2009. The complimentary breakfast for everyone was more like the 4 and 5 star hotel's platinum traveler's entitlements. We were there from Colorado...

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Helpful?
1Thank David K
Management response:

Thank you very much for writing such positive feedback on our new hotel and our staff. I know that they all appreciate hearing how well they're doing, including myself. Next time you come into town to visit your daughter we would love to have you back in our hotel. Enjoy the rest of your week and we look forward to...

Charleston, South Carolina
Reviewed 27 May 2015

An interesting hotel in DT SLC. The hotel is beautifully renovated but still shows occasional extreme age in places here and there which contrast starkly with the hip reno style. The deadbolt on the door would not engage because the hole in the frame had not been drilled out. My bill had another person's name on it due to a...

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Helpful?
Thank iammarc
Management response:

Thank you for taking the time to write some good feedback for us to look through. You will be happy to know that since our renovation completion in May, we have really stepped up our game and have fixed these issues so they no longer happen again. We are constantly looking for ways to better our hotel, so thank you!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will enjoy our fully renovated Holiday Inn Express Hotel, featuring the new Formula Blue Prototype Design for Holiday Inn Express. Guests enjoy our premier location directly across from the Salt Palace Convention Center, within walking distance of City Creek Shopping Center, The Gateway, Historic Temple Square and hundreds of restaurants and night clubs. We are centrally located just minutes away from Interstate 15, Interstate 215, Interstate 80, Highway 89, the Amtrak Station and Salt Lake City International Airport. Our non-smoking Holiday Inn Express offers easy access to attractions including Capitol Theatre, Clark Planetarium, Discovery Gateway Children's Museum, Energy Solutions Arena, Great Salt Lake, Utah's Hogle Zoo, LDS Temple Square, Lagoon Amusement Park, The Leonardo Museum, Natural History Museum of Utah, Red Butte Garden, Rose Wagner Performing Arts Center, This Is The Place Heritage Park and Utah State Capitol. Guests can enjoy a plethora of amenities including: Free Hot Breakfsat, 24 Hour Indoor Pool, Hot Tub, Sauna, Fitness Center, guest laundry, Business Center, free high-speed wireless Internet access. Parking is available for a fee. Airport transportation is available through Taxi, Super Shuttle or UTA Trax for a fee. ... more   less 

Additional Information about Holiday Inn Express Salt Lake City Downtown

Address: 206 S West Temple, Salt Lake City, UT 84101-1909 (Formerly Shilo Inn Suites Hotel)
Region: United States > Utah > Salt Lake City
Price Range: RM541 - RM1,254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Salt Lake City Downtown 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Shilo Inn Hotel
Shilo Hotel Salt Lake City
Shilo Inn Salt Lake City
Salt Lake City Shilo Inn
Holiday Inn Express Salt Lake City Downtown Utah
Hotel Style:
#37 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Salt Lake City Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Salt Lake City Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The parking garage has a covered bridge to the 2nd floor. Very easy to access and you won't get wet taking your luggage in or out.”
 of 5 bubbles DianeC98, 24 Mar 2017 | Read review
“Room on lower floors near corner can hear the crossing walk beeping all night long.”
 of 5 bubbles 94sherylf, 13 Mar 2017 | Read review
“Always request a room away from the elevator/s”
 of 5 bubbles R5130FWkevinh, 2 Dec 2016 | Read review
“The top floor corner suite facing north/east was beautiful.”
 of 5 bubbles 974toma, 2 Nov 2016 | Read review
“Rooms facing SW are hot in the summer”
 of 5 bubbles CoronadoCarol, 13 Oct 2016 | Read review
5 of 5