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Traveller (20)
Room & Suite (25)
Dining (2)
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Overview
  • Excellent15%
  • Very good37%
  • Average21%
  • Poor12%
  • Terrible15%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Family Rooms
2 Star Hotel
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Reviews (141)
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All reviewsconvention sitesausage pattiesconvention centerclose to downtownmorning breakfasta nice place to stayyogurtrooms are nicegaylord national harborshuttledcconferenceironbeddingmgmclerk
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Reviewed 9 February 2016 via mobile

The Comfort Inn is very nice at a great price. The staff allowed us to check in early even without us asking. The staff at front desk, shuttle chauffeur, breakfast staff, and cleaners were ALL friendly helpful and kind hearted.More

1  Thank Donovan Y
Response from Guest_relations2k, Guest Relations Manager at Comfort InnResponded 13 February 2016

I would like to thank you for taking the time to express positive feedback about our hotel. I know you have many lodging choices when coming to town and I appreciate your loyalty and continued business. We will continue to make improvements in all aspects...More

Reviewed 3 February 2016

I am sorry to say that we did not have a good experience. I had 2 rooms and there was a major problem with one. One room,419, when my wife and sister woke up there was NO water in the shower whatsoever. We did not...More

1  Thank ur1967
Response from Guest_relations2k, Guest Relations Manager at Comfort InnResponded 13 February 2016

I really do apologize for the inconvenience. We are always willing to accommodate a guest in anyway we can to provide the best possible experience while staying at our hotel. I believe there must have been a misunderstanding about what the issue was with your...More

Reviewed 26 October 2015

I travel a lot, and have stayed in many Comfort Inns across the country. I was disgusted by the condition of this hotel. The elevator was filthy. Bottles and trash on the floor. The lobby is tiny and the breakfast room super small. Breakfast offerings...More

2  Thank Barbara W
Response from Guest_relations2k, Guest Relations Manager at Comfort InnResponded 30 October 2015

Dear Valued Customer, We highly apologize for the number of issues you faced during your stay, we would deeply like to apologize for that. our goal is to provide 100% satisfaction to each of our guest, looks like that has not happened in this case,...More

Reviewed 27 September 2015

My wife and I stayed here for a week due to it's proximity to National Harbour, where my wife was attending a conference at the Gaylord resort. This is probably the main reason you would stay here, as the Comfort Inn is not particularly close...More

1  Thank NZDamon
Response from Guest_relations2k, Guest Relations Manager at Comfort InnResponded 30 September 2015

Dear Valued Customer, We highly apologize for the number of issues you faced during your stay, we would deeply like to apologize for that. our goal is to provide 100% satisfaction to each of our guest, looks like that has not happened in this case,...More

Reviewed 21 September 2015

I stayed at this hotel for one week as I was attending a conference in the nearby GayLord hotel. The rooms are clean. The breakfast just minimal. I liked the free shuttle bus that took us to the GayLord conference regularly. It is not a...More

1  Thank ahammadeng
Response from Guest_relations2k, Guest Relations Manager at Comfort InnResponded 30 September 2015

We highly appreciate your candid comments! We are so happy you loved to stay with us! We pride ourselves on maintaining high quality service and establishment! We look forward to serving you in the future and hope to be your main choice of hotel in...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$132 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$132 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (20)
Room & Suite (25)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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annsantos02
23 March 2018|
AnswerShow all 2 answers
Response from MRtravelers | Reviewed this property |
The shuttle goes to the Gaylord at 7AM, 8AM and 9AM. Then back to the Comfort Inn every half hour from 5:30PM until 10:45PM.
0
Votes
maorndorff312
24 April 2017|
AnswerShow all 3 answers
Response from Nims007 | Property representative |
20min. By Uber.
0
Votes
jacques582017
17 March 2017|
AnswerShow all 2 answers
Response from Saintly007 | Reviewed this property |
I believe most rooms have a small fridge in room.
0
Votes
Room Tips
"reservatins do not matter"
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"Don't waste your money."
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"Had A/C on didn't hear outside ."
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"I had a king bed on the fourth floor by the elevator and it was quiet"
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