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Holiday Inn Express & Suites Albuquerque Old Town

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597 Reviews from our TripAdvisor Community

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Showing 585: English reviews
california
Reviewed 6 days ago NEW

This hotel provided exceptionally friendly service! Gracious check in staff. Nice touch of cocoa and hot apple cider in the lobby. Very comfortable room with lots of space. Breakfast room was welcoming and well stocked. During our stay, the temperature plummeted and unexpected snow fell. The manager was very helpful, circulating in the breakfast room with advice about travel options...

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Helpful?
Thank mbtrip
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear mbtrip, Thank you for taking the time to share your recent experience at the Holiday Inn Express Albuquerque Old Town. We are thrilled to hear you enjoyed the hot cocoa, apple cider and breakfast. We hope when traveling through New Mexico you will come and stay again. Sincerely, Haleah

Kansas City, Kansas
Reviewed 1 week ago

This property was clean quite and well staffed. The bed was TERRIBLE! JUst drove 800 miles and was expecting a good nights sleep. For $90+ a night you think they would invest in a good mattress. Lower back pain all the next day. The staff was friendly and helpful. Breakfast was the standard bill of fare.

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Helpful?
Thank DannyM80
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for taking the time to write a review and share a little about your recent experience in our hotel. I am sadden to hear that our beds did not provide a great nights rest. I know how important it is for our health and well being to get a goods nights sleep. We hope you back is feeling...

Decatur, Georgia
Reviewed 2 weeks ago

Good room with all the expected Holiday Inn Express features but the area is a bit urban with busy streets and just a bit downtrodden. HOWEVER, the hotel is across the street from the Indian Pueblo Cultural Center which not only has a nice museum but also has a wonderful café. And a Starbucks is right next door.

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Helpful?
Thank M0minga
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for choosing our location for your recent trip to Albuquerque. I am glad to hear you were able to enjoy the Indian Pueblo Cultural Center and their fantastic new museum. We hope that the next time your passing through you will chose our location. Sincerely,

Reviewed 2 weeks ago via mobile

This hotel was clean, cheap, and perfect for our overnight stay on our long drive to see family. The bed was very comfortable, breakfast was good, and we liked the location. It's right next to a Starbucks and and few other places and we could see the hot air balloons when we woke up in the morning.

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Helpful?
Thank Lindsey C
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Lindsey C, Thank you for writing such a nice review. I'm glad to hear we were a perfect option for a short stop in Albuquerque. On another note how magical is that waking up to hot air balloons in the sky. We hope you will stay with us again soon. Thank you again, Haleah

Madison, Wisconsin
Reviewed 3 weeks ago via mobile

They have everything you need here -- free wifi, indoor pool, free breakfast, cookies, clean, attractive spaces -- plus they make you feel like part of the family. Good location, Starbucks, McDonald's and Walgreens a quick walk away, ample free parking.

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Thank bonniewis
Hoyt Lakes, Minnesota
Reviewed 4 weeks ago

We chose this hotel due to it being pet friendly. It was a nice surprise to find the hotel so quiet since it has a more city type location. The rooms are very clean. The staff are all very friendly. They are a great resource for the better delivery options for restaurants if you choose to order in.

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Thank Allison B
Reviewed 4 weeks ago via mobile

The most important thing in my mind is customer service when it comes to hotel. I really want to highlight the free upgrade to the room with mountain view we got today at Holiday Inn and professionalism of Savannah, who was at reception desk at the time, and how she handled the customer. Though our hotel room was booked through...

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Thank Rashad A
Mesa, Arizona
Reviewed 4 weeks ago

We stayed here overnight during our cross-country trip. The room was very clean and bed was comfortable. Noise was low. We had a handicapped room (all that was available) with a large shower. Breakfast was better than expected with pancakes, biscuits and gravy, scrambled eggs and bacon. Staff was friendly and accommodating. I would recommend this hotel.

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Helpful?
Thank dutchessoftroy
Ili'ili, American Samoa, United States
Reviewed 4 weeks ago

Had a lovely three night stay in a suite room with Jacuzzi tub. Right across the street from a Walgreens and the Cultural Center on a busy intersection, but no traffic noise in the room. Easy to get to the Old Town and the Convention Center. The room arrangement was nice with 2 bathrooms, but oddly, only 1 phone, next...

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Thank Amy L
San Diego, California
Reviewed 4 weeks ago

I enjoyed my stay here. Room was clean. Everyone here is very friendly and helpful with all of my questions. The hot tub and pool were nicely heated. Wifi was great, though phone signal wasn't very strong in my room. I really enjoyed checking out the Botanic Gardens (River of Lights is definitely worth it imo). There are maps at...

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Helpful?
Thank Jen0123456789

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our Old Town district hotel is located off I-40. While staying with us you can visit the Indian Pueblo Cultural Center (within walking distance) and experience Native American cuisine, learn about our local pueblos and even see a traditional dance performance. Visit the Historic Old Town Plaza(approx 2 miles) to do some shopping, have some great food, and visit the many museums Albuquerque has to offer. ... more   less 

Additional Information about Holiday Inn Express & Suites Albuquerque Old Town

Address: 2300 12th St NW, Albuquerque, NM 87104
Region: United States > New Mexico > Albuquerque
Price Range: RM429 - RM594 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Albuquerque Old Town 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express & Suites Albuquerque Old Town Hotel Albuquerque
Holiday Inn Express And Suites Albuquerque Old Town
Hotel Style:
#2 Business Hotel in Albuquerque
#3 Family Hotel in Albuquerque
#11 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Albuquerque Old Town staff and other travellers.
12 questions
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over a year ago
4 months ago
Massachusetts

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Questions? Get answers from Holiday Inn Express & Suites Albuquerque Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room closer to exit door and ground floor if you are traveling with a pet as it helps in the ease of taking them out.”
 of 5 bubbles AllisonB527, 18 Dec 2016 | Read review
“not on the road side”
 of 5 bubbles rudie_11, 19 Nov 2016 | Read review
“Make sure you get what you pay for”
 of 5 bubbles Rock218, 25 Oct 2016 | Read review
“mt view also we stayed on the 4th floor really was quiet”
 of 5 bubbles 567nancyg, 7 Oct 2016 | Read review
“Try to get rooms away from the main road.”
 of 5 bubbles 331meganv, 20 Sep 2016 | Read review
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