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Holiday Inn Express & Suites Albuquerque Old Town

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Holiday Inn Express & Suites Albuquerque Old Town
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616 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Albuquerque Old Town
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Showing 604: English reviews
Texas, United States
Reviewed 19 March 2017

We got a first floor room. IT WAS LOUD WITH TRAFFIC! It was a major street and it has a gas station right outside the hotel, so lots of movement all the time. The breakfast was good, typical hotel food. The room was OVER PRICED! I was charged $8 service fee fro calling the hotel to book a room. 2...

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Helpful?
Thank Jennifer C
gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

I'm so sorry you were unable to relax due to traffic noise, may I suggest if you come back to reserve a mountain view room as these are on the other side of the building (away from 12th street). I am unsure about this eight dollar service fee you are referring to as we do not have anything like that...

Nebraska
Reviewed 13 March 2017

This was an easy hotel to get to and was very clean and well kept - There were no issues . We stay just one night but would stay there again - we got a great deal on the internet for pricing. There is a pool and gym but we didn't use them

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Helpful?
Thank AH68164
gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for taking the time to write a review for us. We look forward to seeing you again.

Cincinnati, Ohio
Reviewed 6 March 2017

There is a Starbucks next door, they have the typical amenities of a HI Express. Hotel is clean, and fairly quiet. Easy to find. They have a pool, a gym, etc . The room is great, its a suite with a couch, a chair, kitchenette, and large bathroom.

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Helpful?
Thank Swwalton
gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for taking the time to write a review for us, we are always happy to receive them. I'm glad you enjoyed the suite at our hotel and hope to see you in the future.

Tacoma, Washington, United States
Reviewed 27 February 2017

I travel on business and for the most part the hotels I stay at are quite nice, this was not. I will say however the staff was excellent and very accommodating. I was there for five nights and had to listen to dogs in the adjoining rooms barking late into the evening and early in the morning. Also the location...

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Helpful?
Thank Bob W
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Bob W. We have one of the friendliest staff a hotel could ask for, and we are glad that you appreciated that. However, we’re very sorry we didn’t provide you with a satisfactory experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the outside noise, toilet, breakfast...

Flagstaff, AZ
Reviewed 14 February 2017 via mobile

Was happy with the accommodations. Staff was very friendly and easy to work with. Would definitely stay there again. Easy for me to get around town and get back. The breakfast was not bad and gave lots of choices.

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Helpful?
Thank azann001
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear asann001, We appreciate you taking the to to share a little about you recent stay. We are thrilled to hear our location was a good fit for you on your travels. Our team is always looking for ways to create a memorable and relaxing experience so thank you for taking to time to recognize their efforts...we hope that you...

Seattle, Washington
Reviewed 8 February 2017

The location is close to freeway and arterial - constant traffic noise. Rooms are good - large, basic amenities. Staff cordial and unexceptional. In a sterile mall environment. Good value but could do better.

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Helpful?
Thank seattlejim01
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

I'm sorry that you didn't have an exceptional stay with us. I would like to suggest, should you come back to stay with us, to book a mountain view room as these will be located on the parking lot side of the building. This will be away from 12th street and the freeway to alleviate the traffic noise you experienced...

Brighton, Michigan
Reviewed 6 February 2017

We had a great two night stay at this hotel while we were visiting Albuquerque. The staff were all very nice which was great after a long drive. Our room was clean and the beds were comfortable. There is a Starbucks right next door which was great for my morning drink. The hotel is in a great location with an...

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Helpful?
Thank Bailey A
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Bailey A, We always love hearing for our guests...so THANK YOU!! We are pleased to hear our team was accommodating, breakfast was pleasantly tasty and the Starbucks across the street was a perfect addition to your stay!! We hope you will return very soon. Sincerely, Haleah

La Pine, Oregon
Reviewed 4 February 2017 via mobile

Since we were doing a lot of hiking in the area we took advantage of the hotels' washer and dryer facility to refresh. Also appreciated the hotels' proximity to good old town resturants...make reservations.

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1Thank richard s
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you so much for your review, we hope to see you in the future if your travels bring you back to Albuquerque. If you do come back to the area may I suggest checking out the Ojito Wilderness area just northwest of Albuquerque as it is one of my favorite areas to hike/bike.

Broken Arrow, Oklahoma
Reviewed 18 January 2017

I smile as I write the title of this review:) Some things become easier when there is a McDonalds and a Starbucks within walking distance ... Great staff at the hotel...room was clean and the free use of the computers in the business center made it easy for looking up places to see. We had a great view of the...

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Helpful?
Thank CurlyRocks
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear CurlyRocks, I love to hear what makes a guests stay enjoyable, so as I read the tittle I smiled too. I am also thrilled to hear that our staff was accommodating and you were able to use our complementary business center. I hope your return is sooner than later. Sincerely, Haleah

california
Reviewed 11 January 2017

This hotel provided exceptionally friendly service! Gracious check in staff. Nice touch of cocoa and hot apple cider in the lobby. Very comfortable room with lots of space. Breakfast room was welcoming and well stocked. During our stay, the temperature plummeted and unexpected snow fell. The manager was very helpful, circulating in the breakfast room with advice about travel options...

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Helpful?
Thank mbtrip
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear mbtrip, Thank you for taking the time to share your recent experience at the Holiday Inn Express Albuquerque Old Town. We are thrilled to hear you enjoyed the hot cocoa, apple cider and breakfast. We hope when traveling through New Mexico you will come and stay again. Sincerely, Haleah

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our Old Town district hotel is located off I-40. While staying with us you can visit the Indian Pueblo Cultural Center (within walking distance) and experience Native American cuisine, learn about our local pueblos and even see a traditional dance performance. Visit the Historic Old Town Plaza(approx 2 miles) to do some shopping, have some great food, and visit the many museums Albuquerque has to offer. ... more   less 

Additional Information about Holiday Inn Express & Suites Albuquerque Old Town

Address: 2300 12th St NW, Albuquerque, NM 87104
Region: United States > New Mexico > Albuquerque
Price Range: RM505 - RM761 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Albuquerque Old Town 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Albuquerque Old Town Hotel Albuquerque
Holiday Inn Express And Suites Albuquerque Old Town
Hotel Style:
#2 Business Hotel in Albuquerque
#3 Family Hotel in Albuquerque
#11 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Albuquerque Old Town staff and other travellers.
13 questions
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Questions? Get answers from Holiday Inn Express & Suites Albuquerque Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any where but this hotel!”
520deonc, 24 Mar 2017 | Read review
“Rooms are loud, right off the highway”
  • this is the water that came out of the tap...
  • this was the front desks solution to the brackish water...
nicolesW8906DZ, 20 Mar 2017 | Read review
“DONT STAY ON THE FIRST FLOOR because of busy streets around the hotel.”
JenniferC105, 19 Mar 2017 | Read review
“Ask where the pet friendly rooms are before booking.”
265bobw, 26 Feb 2017 | Read review
“north side away from freeway”
seattlejim01, 7 Feb 2017 | Read review
5 of 5