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Holiday Inn Express & Suites Albuquerque Old Town

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598 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Albuquerque Old Town
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Showing 586: English reviews
Suffolk, United Kingdom
Reviewed 25 October 2015 via mobile

This was an ok hotel with extremely friendly and helpful staff, parking and a nice breakfast area. My biggest beef is the inclusion of old town in the title - it's actually on a major road junction and several miles drive from the old town. It might be the nearest to the old town but that is not what is...

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1Thank Brent J
Los Angeles, California
Reviewed 22 October 2015

We stopped at this hotel after a 6 hour drive. When we made the reservations, I was excited to stay here because is was in "old town" Albuquerque. Although the hotel it self was decent, it was not in old town. The front staff was helpful, but everything around old town closes at 6:00 pm. So in order to do...

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Thank Goodday3
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

As you might imagine, I am disappointed to read that our location wasn't quite what you had anticipated. On a different note I am glad to hear that our staff was kind and we were able to relocate you to another room that better accommodated you. We will look forward to welcoming you back and again, thank you for your...

Atlanta, Georgia
Reviewed 21 October 2015

The hotel is very clean, every person I dealt with was extremely helpful and gracious. Near Old Town, it is a short distance from the heart of Albuquerque. The location is 1 1/2 blocks from I-40, but there was no highway noise. The breakfast was good, typical for HIE. There is a Walgreen's across the street for sundries, and it...

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1Thank Moe D
Albuquerque, New Mexico
Reviewed 21 October 2015

Don't answer the phone at the front desk or room service. room service hours are posted incorrectly online.Run chainsaw-like carpet cleaners outside your room. Guess Do Not Disturb should be on the Room service door not mine.

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Thank m o
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for taking the time to provide us feedback during your recent visit. We sincerely apologize for any inconvenience that we may have caused you. We will share all your concerns with the entire team here at the hotel. Sincerely, Haleah

Saint Augustine, Florida
Reviewed 20 October 2015 via mobile

Staff was very helpful and pleasant. Relatively new building. Clean and pleasant. Well equiped work out room. Good breakfast. They even had a staff member who gave a talk on getting around Albuquerque during Balloon Fiesta. He was very helpful. One flaw...annoying road noise in room. Would recommend to anyone.

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Thank Kirk J
Brea, California
Reviewed 18 October 2015

We spent 2 nights and were very satisfied with the hotel offerings.Room was very upto date and hotel was well kept.We liked the pool.Breakfast was signature holiday inn offerings.Staff was courteous and helpful.

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Thank david T
Saskatoon, Canada
Reviewed 18 October 2015

I stayed here for the Balloon Fiesta. It was a great location for accessing the park & ride, and the interstate. Rooms were clean and comfortable, nice and quiet. The choice of a soft or firm pillow is a nice touch. The front-desk gave me great directions for driving to the festival on my first day. The only drawback would...

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Thank Tracy C
Anaheim, California
Reviewed 18 October 2015

We stayed at the Holiday Inn Express in Old Town the first week of October to see the Balloon Festival and check out a new home tract. The room was very nice and clean, and the bed was wonderful. We really enjoyed the breakfast, which had a wide variety of items to choose from. The cinnamon rolls are delicious! We...

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Thank Robert R
Boerne, Texas
Reviewed 15 October 2015

Spent 4 nights during the balloon festival and couldn't have been more pleased. The Manager on duty worked the breakfast crowd at 4:30 am like it was his own restaurant. Greeted everyone and gave great advice on how to get to the festival and avoid the crowds. Even the attendant servicing the breakfast items was very cordial and pleasant. Everyone...

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1Thank bill55505
London, United Kingdom
Reviewed 9 October 2015

We booked a suite which had two double queen beds and really lovely big bathroom with separate bath and shower in one room, and living room with sofa, desk, TV, toilet and mini kitchenette in the other. There was however no wifi signal whatsoever and reception kindly arranged for a hotspot to be installed. This worked well the first night,...

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Thank Granduelle

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our Old Town district hotel is located off I-40. While staying with us you can visit the Indian Pueblo Cultural Center (within walking distance) and experience Native American cuisine, learn about our local pueblos and even see a traditional dance performance. Visit the Historic Old Town Plaza(approx 2 miles) to do some shopping, have some great food, and visit the many museums Albuquerque has to offer. ... more   less 

Additional Information about Holiday Inn Express & Suites Albuquerque Old Town

Address: 2300 12th St NW, Albuquerque, NM 87104
Region: United States > New Mexico > Albuquerque
Price Range: RM442 - RM602 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Albuquerque Old Town 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express & Suites Albuquerque Old Town Hotel Albuquerque
Holiday Inn Express And Suites Albuquerque Old Town
Hotel Style:
#2 Business Hotel in Albuquerque
#3 Family Hotel in Albuquerque
#11 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Albuquerque Old Town staff and other travellers.
12 questions
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over a year ago
4 months ago
Massachusetts

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Questions? Get answers from Holiday Inn Express & Suites Albuquerque Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a mountain view”
 of 5 bubbles CurlyRocks, 17 Jan 2017 | Read review
“Request a room closer to exit door and ground floor if you are traveling with a pet as it helps in the ease of taking them out.”
 of 5 bubbles AllisonB527, 18 Dec 2016 | Read review
“not on the road side”
 of 5 bubbles rudie_11, 19 Nov 2016 | Read review
“Make sure you get what you pay for”
 of 5 bubbles Rock218, 25 Oct 2016 | Read review
“mt view also we stayed on the 4th floor really was quiet”
 of 5 bubbles 567nancyg, 7 Oct 2016 | Read review
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