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MCM Elegante Hotel

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MCM Elegante Hotel
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429 Reviews from our TripAdvisor Community

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Showing 424: English reviews
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nairobi
Reviewed 1 week ago via mobile

I stayed here for 4 nights. The reception and staff are very friendly. I loved the free breakfast and drink coupons. The rooms are spacious. Food is delicious. I really appreciate the shuttle services to run my errands. I expected the spa to have a more variety and presence of a robe in the rooms but all in all i...

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Thank alexNairobi
Phoenix, Arizona
Reviewed 2 weeks ago

My check in went smoothly, but disappointed to call for a shuttle from the airport to hotel. I was placed on hold for more than 15 minutes (very unacceptable). The constant apologies from the staff for their mishaps.

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Thank Trudie J
Reviewed 2 weeks ago via mobile

I really liked this hotel as far as location, swimming pool/hot tub and they have a really good breakfast. However, during our 2 day stay we had poor customer service probably 80% of our interactions with hotel staff. The only staff that was courteous and helpful every time was the grounds/maintenance workers. They spoke, showed respect and were pleasant to...

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Thank Heather B
Reviewed 3 weeks ago

The staff is friendly, rooms are clean, and not to mention the bed was so comfy!!! I slept like a baby. They give you a 2 free drink voucher for the bar which was very nice. I will be a returning customer in the near future.

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Thank Diana B
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, Thank you for the Perfect rating. Please keep the MCM family of hotels in mind when traveling. Gary Perez General Manager

Seminole, Florida, United States
Reviewed 3 weeks ago

great hotel, staff, free local shuttle and to/from airport, casino shuttle pickup/return at hotel, view of Sandia Mnts., great hot buffet breakfast and 2 free drinks 5-7pm in lounge, we'd stay here again for sure

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Thank Shirley S
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Dear Guest, Thank you fro giving us a Perfect Rating. We take pride in catering to our guests needs the Best we can. If you're traveling to our area or are MCM Family of Hotels, don't hesitate to count on us for a great experience. Gary Perez General Manager

Los Angeles, California
Reviewed 7 February 2017 via mobile

Room was decent (door was a bit tricky to open), bed was comfortable, cable TV. Free breakfast was ok (eggs, bacon, cereal, coffee, OJ). Hotel was clean, and great customer service. Check in and out was easy.

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Thank mromero19
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and Thank you for taking time to respond on your recent stay with us. please keep our family of MCM Elegante Hotels in mind when traveling. Gary Perez General Manager

Tularosa NM
Reviewed 30 January 2017

The MCM Elegante Hotel is fabulous. The staff is fabulous (especially with my Dog). The amenities are fabulous. The supplies are fabulous. The decor is fabulous. It's like staying at the storied great hotels of the 1970s when Americans embraced traveling this great country. Like having a great restaurant on site. Like having a lounge on site; no having to...

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Thank DavidJForjan
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire staff enjoyed catering to you needs and (dog) as much as you enjoyed your stay. please keep our family of MCM Elegante Hotels in mind when traveling. Gary Perez General Manager 505-884-2511

Socorro, New Mexico
Reviewed 27 January 2017

My wife and I stayed at this hotel in Jan 2017 for a two day workshop. The workshop meeting room was ok and faced the main parking lot. Parking seems inadequate as we returned after an evening dinner to find the parking lot nearly full from an astrological group meeting. The room was very clean but the tub fills up...

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Thank VLA-traveler
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for taking time to comment on your recent stay with us and bringing to my attention some of the disappointments you experienced, I apologize. We have ongoing programs in place to assure exceptional customer service and great guest room experience and will get with my engineering team and assure look further into. Next time you stay...

Albuquerque
Reviewed 18 January 2017

My wife and I have stayed at your establishment the last two new years eve events. The first year was fun so we returned this last Dec 31, 2016. This trip was a total disaster.. I paid for an early check in but waited in line for 50 minutes in line as one desk person was checking in two people...

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Thank Z2193YNangelag
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello Adam, Thank you for bringing to my attention your disappointments you had on your 2016 NYE stay you had with us. Also, thank you for taking my call and the conversations we have had. I will assure your next stay with us will be to your satisfaction. Gary Perez General Manager 505-884-2511

Green Valley, Arizona
Reviewed 6 January 2017

Liked this hotel; however it needs minor renovation and/or cleaning, particularly in the bathroom. Our room was larger than most and nicely appointed. The staff was genuinely friendly and helpful. The hotel offers an extensive array of pre-cooked breakfast entrees including made-to-order hot omelets. Irrespective of the minor needed cleaning referred to above, we really liked this hotel and will...

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Thank Gymshoefly
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for taking time to respond on your recent stay with us. We look forward to your next stay with us and please keep our family of MCM Elegante Hotels in mind when traveling. Gary Perez General Manager 505-884-2511

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about MCM Elegante Hotel

Address: 2020 Menaul Boulevard NE, Albuquerque, NM 87107 (Formerly Holiday Inn Mountain View)
Region: United States > New Mexico > Albuquerque
Price Range: RM394 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MCM Elegante Hotel 3*
Number of rooms: 335
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Also Known As:
Mcm Elegante Albuquerque
Hotel Mcm Elegante
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Hotel staff and other travellers.
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Questions? Get answers from MCM Elegante Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in the Tower”
 of 5 bubbles TrudieJ407, 13 Mar 2017 | Read review
“we had a room down the hallway midway from reception area near lounge and restaurant”
 of 5 bubbles shirleys25, 1 Mar 2017 | Read review
“Get a room away from the interstate highways and elevator”
 of 5 bubbles VLA-traveler, 26 Jan 2017 | Read review
“Ask for an upgrade to the tower rooms--very nice”
 of 5 bubbles 319jeffg, 2 Dec 2016 | Read review
“Ask lots of question before you book.”
 of 5 bubbles sylvias413, 19 Nov 2016 | Read review
5 of 5