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MCM Elegante Hotel

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MCM Elegante Hotel
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429 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Huron south dakota
Reviewed 18 December 2016 via mobile

There is a lot of potential. Black mold in bathroom grout, poor housekeeping. No DSL outlet. Some type of mechanical noise throughout the night. Never could find there restaurant and was told the next morning there wasn't a drop of coffee in the whole hotel.

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Helpful?
1Thank johnbP1372VH
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for taking time to respond on your recent stay with us. Our Rustlers Restaurant is located on the property on the west wing, Open from 6AM-10PM daily, same times for room service. We also have our Sandia Springs Lounge open nightly from 4PM-1AM. Gary Perez General Manager 505-884-2511

Artesia, New Mexico
Reviewed 5 December 2016 via mobile

I really enjoyed our stay. The employees were very helpful. The hotel was in great shape and very clean . The Lounge was clean and the bartenders were very friendly. The restaurant was very good and very professional.

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Helpful?
Thank Fabian S
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello Fabian, Thank yopu for the review and choosing MCM Elegante hotel as your hotel of chose when traveling. Please keep our Family of Hotels in mind when traveling is warranted. Happy Holidays, Gary Perez General Manager 505-884-2511

Silver City, New Mexico
Reviewed 2 December 2016

My wife and I have been staying at the Elegante for years. Yes, you can get a cheaper room other places, and yes there are places that offer breakfast, but for the price at the Elegante, you can't get free happy hour drinks, a bed with a mattress that is beyond comfortable, and breakfast with fresh made-to-order omelette and lots...

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Helpful?
Thank Jeff G
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello Jeff, Thank you for giving us a "Perfect Rating" and recommending our Hotel to other travelers. Please keep our Family of Hotels in mind when traveling is warranted. Happy Holidays, Gary Perez General Manager 505-884-2511

Reviewed 28 November 2016 via mobile

Through Trip Advisor I received a great rate. We love this hotel. Great staff, great rooms, and great food. Beds are comfortable. It's located right in the middle of everything. They have a shuttle. Stay here all the time.

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Helpful?
Thank Kerry W
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello Kerry, Thank you for the review and choosing MCM Elegante Hotel when traveling. Please keep our family of MCM Hotels in mind when traveling. Happy Holidays, Gary Perez General Manager 505-884-2511

Reviewed 20 November 2016

I was not prepared to be in a room with no microwave and fridges it has come to be expected. Didn't even think to ask. Dinner unappetizing and unappealing. Waitress forgot to ask about sides Forgot to ask about soup and salad And then didn't even bring the soup and salad until the end of the meal. Ended up eating...

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Helpful?
Thank sylvia s
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, Thank you for taking time to comment on your recent stay with us and bringing to my attention the situations you experienced on your recent stay. I apologize we did not meet your stay expectations. We have an ongoing programs to continue to offer excellent service to our guests and your comments are extremely important to us in carrying...

Las Vegas, Nevada
Reviewed 17 November 2016 via mobile

From bes bugs, to poor guest service & management support to rude breafast staff. The MCM Elegante NM has seen a serious decline overall. This was our 2nd year staying as a copmany and it will be out last! The staff eas not prepared for the false fire alarm and did not handle the manner professionally or orderly. Guests were...

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Helpful?
Thank ARV45963
Gary P, Front Office Manager at MCM Elegante Hotel, responded to this review

Hello ARV45963, Thank you for taking time to respond on your recent stay with us. I apologize for the stay you experienced with us. I also want to apologize that no one has contacted you, however if something was left behind for me to contact, I am 100% committed to accomplishing. Please contact me at your earliest convenience and I...

Reviewed 4 November 2016 via mobile

This was probably the smallest room I've ever stayed at, in any hotel... BUT it was probably the most comfortable mattress. Good breakfast, eggs, bacon, sausage. My one complaint is that they say room service is open until 10pm, but I called at 9:40pm and they said they were closed.

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Helpful?
Thank David R
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Dear Guest, Thank you for your positive comments, we pride ourselves on the "Most Comfortable Bed" on the planet, as a great night sleep is only warranted to productive, positive, energized morning. Please keep our Family of MCM Elegante Hotels in mind when traveling and in return our MCM Family of Hotels will assure a great night sleep. Happy Holidays,...

Reviewed 2 November 2016

Stayed the weekend for the High Desert Rugby Tournament. Great Job MCM! The room was clean and the beds were very comfortable. The staff was very helpful and friendly when we checked in and out. We had dinner at the Hotel Barr the first night and the food was great, the service was excellent as well. The Breakfast Buffet was...

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Helpful?
Thank Dj B
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Our Valued Guest, I personally thank you for your positive feedback about our Hotel. We take pride in catering to our guests needs and anticipating a great experience. We look forward to your group staying with us next year. Happy Holidays, Gary Perez General Manager 505-884-2511

Washington DC, District of Columbia
Reviewed 30 October 2016

This is a very nice hotel with lovely rooms. Hotel has a nice gift shop and a very nice breakfast setup which includes a variety of things to eat. Hotel also has a very nice large bar with music. This is a very nice place to stay.

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Helpful?
Thank Johnnie J
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, Thank you for taking time top respond on your recent stay with us. As we say, first time your a guest second your family, hope to see you again very soon. Happy Holidays Gary Perez General Manager 505-884-2511

Midland, Texas
Reviewed 29 October 2016

USMC Charlie 1/4, from lobby, to my room to restaurant to meeting room to employees was great. Friendliest staff I have ever encountered. Month before went to Boston not the greatest experience. I frequent the restaurant here in Odessa for the same reason

Review collected in partnership with this hotel
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Helpful?
Thank ezgomez1947
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello USMC Charlie Reunion Folks, Thank you for the great comment on your recent stay with us. We loved having your reunion and made sure that every team member was ready for every guest to assure great experiences with MCM Family of Hotels. Please keep our family of hotels when traveling or planning g your next reunion. God Bless, Gary...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about MCM Elegante Hotel

Address: 2020 Menaul Boulevard NE, Albuquerque, NM 87107 (Formerly Holiday Inn Mountain View)
Region: United States > New Mexico > Albuquerque
Price Range: RM394 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MCM Elegante Hotel 3*
Number of rooms: 335
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Also Known As:
Mcm Elegante Albuquerque
Hotel Mcm Elegante
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Hotel staff and other travellers.
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Questions? Get answers from MCM Elegante Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in the Tower”
 of 5 bubbles TrudieJ407, 13 Mar 2017 | Read review
“we had a room down the hallway midway from reception area near lounge and restaurant”
 of 5 bubbles shirleys25, 1 Mar 2017 | Read review
“Get a room away from the interstate highways and elevator”
 of 5 bubbles VLA-traveler, 26 Jan 2017 | Read review
“Ask for an upgrade to the tower rooms--very nice”
 of 5 bubbles 319jeffg, 2 Dec 2016 | Read review
“Ask lots of question before you book.”
 of 5 bubbles sylvias413, 19 Nov 2016 | Read review
5 of 5