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All reviewsballoon fiestaa fast food restaurantquick nightroom was cleanhotel makeshot air balloonssandia casinobreakfast attendantindoor poolfront desk ladywithin walking distanceexcellent breakfastupon checkstayed nightsa great place to staynew mexicorates
Staff very pleasant from front desk to cleaning crew and breakfast workers too! The pancake maker put out some yummy pancakes with a complete breakfast of eggs, omelets, sausage, cinnamon rolls and variety of breads.
I've spent so much time in hotels because of work that it is just plain silly. In my experience, it is the people that work a place that make or break it; here they make it.
I needed to stay at a hotel locally one...More
Response from Michelle D, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 17 January 2018
Thank you for your review. We are happy to hear that you enjoyed your stay with us, despite being displaced from your house. We're glad to hear that our staff made your stay comfortable. We hope that you'll come back and stay with us again!
Stayed one night on our way through New Mexico and it was fine, but hotel desperately does need updated. It does appear that there are starting with renovations in the lobby, which does have a modern flare, but hallways and rooms need the renovations too....More
Response from FrontDesk_GM, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 1 week ago
Thanks for choosing to stay with us while passing through Albuquerque. We are known for our friendly service and clean accommodations, so it is great to hear that this stood out to you. Our team appreciates your insight into aspects of the property that you...More
Typical Holiday Inn Express experience for me. Staff was attentive, room nice and breakfast good. Only thing lacking was the jacuzzi was down all the days that I stayed here. Within walking distance of Bosque Brewery.More
Response from FrontDesk_GM, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 1 June 2018
It delights us to hear you enjoyed your most recent stay at Holiday Inn Express & Suites Albuquerque. Thank you for taking time to leave feedback and for your loyalty as a returning guest. We regret you were unable to use the jacuzzi during your...More
Michael was very friendly.
Asked for room by elevator, instead was given room at far end of first floor by an exit door.
The assumption was that I wanted a room by the elevator because I didn't want to walk so far and...More
1 Thank Denise T
Response from FrontDesk_GM, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 2 March 2018
We are very sorry to read that your visit with us did not match your standards. It is unfortunate that we could not provide you with exactly the room placement you desired and are saddened that this prompted you to leave. Despite some...More