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Crowne Plaza Albuquerque

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210 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Alto, New Mexico
Reviewed 21 December 2016

Was pleasantly pleased with several recent stays at the CP. Formerly a Hilton, it is a bit long in the tooth, but very comfortable. The club room has not yet opened under the Crowne Plaza banner, but hopefully this will change soon. Rooms very comfortable, bar is great (you have to get the green chile stew), and property seems pretty...

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1Thank Dan A
Chandler, Arizona
Reviewed 13 December 2016

This is a nice hotel near downtown Albuquerque. Easy to get to and plenty of parking although not as much near the front door. Not located in the best area but is separated from the neighborhood by it's actual location. Nestled in amongst the freeways the upper floors actually provide some great view. Rooms are nice. My only problem was...

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1Thank Dan R
Houston, Texas
Reviewed 12 December 2016

My wife Hadley and I stayed here in the autumn of last year. It was romance at its finest. We were on a budget, which is why we chose the place originally, but we were so pleasantly surprised by the staff and the room service staff, that we will be back. At first, we were confused by the extra "E"...

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Thank thelastczech104
Lake Arrowhead, California
Reviewed 13 November 2016 via mobile

Have stayed here numerous times for business and always enjoy the stay. From the front desk, to the bar and the restaurant, the staff is always very friendly and helpful. The location is convenient as well being it is at I-25 and I-40 and not very far from the airport. By the way for those who are into Breaking Bad,...

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Thank Kiwimelon
Sri Lanka
Reviewed 5 November 2016

Stayed at this hotel during the Albuquerque International Balloon Festival 2016. Great hotel. Very convenient location. Rooms were clean. Staff was very friendly and helpful. plenty of parking. Stayed here for 10 days. Only negative point I have to say is that the bathroom did not have a ventilation exhaust.

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Thank Chinthaka J
Dallas, Texas
Reviewed 8 October 2016

I stayed here last year and was looking forward to staying here again. Last year I wrote the bar staff was good and they still are. I wrote the the housekeeping staff was a bit odd with how many towels they deliver each day. The hotel wrote a nice response to that review one year ago. I would not be...

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Helpful?
Thank Sandy G
IHGService, Guest Relations Manager at Crowne Plaza Albuquerque, responded to this review

Dear Sandy G, Thank you very much for your review of your recent stay at our hotel. I am glad to read that you have regarded our bar staff to be good. However, we are disappointed to read that the cleanliness and housekeeping services fell below your expectations. Please accept our sincerest apologies for any inconvenience these aspects have caused....

Grants Pass, Oregon
Reviewed 8 October 2016 via mobile

The rooms are a good size, except the toilet/bath area. The room was well maintained and the air conditioner was quiet. The two sinks were great for getting ready. We over all enjoyed the accommodations.

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Thank S W
Washington DC, District of Columbia
Reviewed 4 October 2016

The Crowne Plaza is a comfortable hotel with all the appropriate amenities including restaurants, bar, hotel and plenty of meeting space and free parking. the free parking is good, because the location is just off the major highway in an industrial business type area and you really need a car to see the sights or get anywhere. Staff are friendly...

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Thank cheryl b
Cary, North Carolina, United States
Reviewed 2 October 2016

Stayed for a week in this hotel attending a military reunion. This older property is impeccably maintained and the service staff were very friendly and helpful. Menu selections were limited for the group, but a full buffet breakfast was included in the cost.

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Thank Verner P
Las Cruces, New Mexico
Reviewed 30 September 2016

This Intercontintal property has lost a little luster from when it was Hilton but it is still a good quality in downtown. Room and bath were nice and clean. Front desk tried to be helpful. The hotel seems to be two buildings attached but not completely accessible. We were on the second floor and were told there was one elevator....

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Thank James K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crowne Plaza Albuquerque, the only Crowne Plaza in the state of New Mexico; with our southwestern hospitality and decor is the perfect hotel destination for both business and leisure travelers. The hotel is located on a 14-acre oasis in the university & midtown district that captures the unique flavor & artistry of the southwest. We are located minutes from historic Old Town, Balloon Fiesta Park, championship golf courses, casino entertainment as well as world class shopping opportunities. Centrally located at the crossroads of New Mexico, our hotel is your headquarters to go out and explore the best New Mexico has to offer! ... more   less 

Additional Information about Crowne Plaza Albuquerque

Address: 1901 University Blvd NE, Albuquerque, NM 87102-1713 (Formerly Hilton Albuquerque)
Region: United States > New Mexico > Albuquerque
Price Range: RM478 - RM762 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Albuquerque 3.5*
Number of rooms: 261
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Also Known As:
Crowne Plaza Albuequerque Hotel Albuquerque
Hilton Hotel Albuquerque
Albuquerque Hilton Hotel
Hilton Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Albuquerque staff and other travellers.
3 questions
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Mississauga
9 months ago
Houston, Texas
10 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Albuquerque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor poolside”
 of 5 bubbles Schnoodles10, 22 Mar 2017 | Read review
“First floor rooms open to courtyard with pool. Good for smokers.”
 of 5 bubbles icue4u, 2 Mar 2017 | Read review
“Views of the Sandias on one side and the Albuquerque city skyline on the other-either is good”
 of 5 bubbles 94dana, 21 Dec 2016 | Read review
“Higher floors provide the best views. Sunsets and city lights to the west side can be great.”
 of 5 bubbles danr975, 13 Dec 2016 | Read review
“Do not expect to have internet or a clean bathroom”
 of 5 bubbles Sjgraf, 7 Oct 2016 | Read review
5 of 5