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All reviewsthe cantinaranchers clubnice hoteloutdoor poolno refrigerator or microwaveroad noisecomfortable roomsbusiness travelernice stayhotel restaurantthe room was nicean upgradeparking lotcoffee makerstaff was very friendly and helpfulfront desk clerkballoon fiesta
First of all, the important things: the room was clean and spacious and the staff was super helpful. The gym, while on the smaller side, had everything you'd need for a quick workout, and the computers in the lobby have a printer if you need...More
Response from IHGService, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 2 April 2018
Hi C Z!
Thanks for dropping by and sharing your experience! We're always proud of our hotel staff and clean rooms, and we appreciate your kinds words for both. While it's good to know that you still slept well, I'm sorry about the noise from...More
This a really good hotel except the location made me nervous. I was told by a few locals be careful of your car being broke into. The hotel did have a well lit lot.
There were some restaurants as well as a Walgreens within walking...More
First off, no one else had any issues so I think I was just the one with the black cloud over my head during this stay. I didn't pick the hotel, my contract did. The hotel seems older but updated. The carpet was old and...More
Response from IHGService, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 27 February 2018
Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one. I am so sorry this didn't happen on your recent stay. I apologize for the issue you had...More
Stayed here while attending an on-site event. No complaints. Friendly service. Hotel is older but rooms feel modern. Clean and comfortable. Right next to the big I but it was quiet - my room faced the interchange but I didn't hear any highway noise.More
Response from Craig C, Front Office Manager at Crowne Plaza AlbuquerqueResponded 23 January 2018
astroguy22- Thank you for the wonderful review and rating regarding your most recent stay with us. We do hope that your overall experience was pleasant and comfortable as can be. If there is anything you need in the future, please let us know.
We were driving through, able to get a king room with a sofa bed. Room 248! The room was not clean. The shower handle was broken- so I was unable to get a shower. The sofa bed was like sleeping on a rock, the king...More
1 Thank Debbie C
Response from Craig C, Front Office Manager at Crowne Plaza AlbuquerqueResponded 19 January 2018
Debbie C- Thank you for the feedback regarding your previous stay with us. Please accept our deepest apologies that the room was nor up to par. We do want to make sure that each stay is as comfortable as can be. I will make sure...More
Response from Tracie J | Property representative |
Thank you Colleen for your question. Yes we have hair dryers in all of our guest rooms. They hang on the back of the bath door. As for the safes we do not have thenm in the rooms but we do have them available at the front... More
Thank you Colleen for your question. Yes we have hair dryers in all of our guest rooms. They hang on the back of the bath door. As for the safes we do not have thenm in the rooms but we do have them available at the front desk. Thanks again for your questions.