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Homewood Suites by Hilton Albuquerque - Journal Center

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333 Reviews from our TripAdvisor Community

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Showing 331: English reviews
MULVANE, United States
Reviewed yesterday NEW

The evening shift attendant upon arrival was excellent in every way and the same for the check out attendant upon leaving. All the Albuquerque HOMEWOOD Suite staff - with no exception - were very polite, courteous and helpful in every way. KUDOS to all the Albuquerque Homewood staff and management - excellent in every way. A very pleasant night stay...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Larry S
New Mexico
Reviewed 1 week ago

I recommend this hotel to individuals or family groups. It has all the necessary commodities, you feel at home away from home. It has almost a full kitchen, full refrigerator, very clean, the staff is very friendly and a full dinner in the evening. I definetly will come back.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 269gladyst
Salt Lake City, Utah
Reviewed 2 weeks ago

We recently stayed here with a toddler and my parents were across the hall. Both rooms were clean and comfortable. The bathrooms may need some updating, but the beds were nice. Good blankets. The location was nice, right off the freeway. Really great breakfast buffet and coffee. Would stay here again.

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Helpful?
Thank FrenchAtHeart07
Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear FrenchAtHeart07, I am so happy to learn that you enjoyed our hospitality, service and accommodations. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts. We are glad that you enjoyed the breakfast. We are all looking forward to your next visit and hope it will be...

Austin,Texas, United States
Reviewed 3 weeks ago

i have stayed here passing through and for the Balloon Festival. Good location for both reasons. Services and food Good as well as others near-by. Always clean and friendly. City of Albuquerque is an added plus with it's opportunities. Mountain, Casinos, Old town and history. Local minor league baseball is a good way to spend an evening. Great food in...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 63cecilf
Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear 63cecilf, I am so glad that you found our hotel to be convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are glad that you found your experience to be satisfactory and learn that your stay was great, and we hope to see you again...

Tucson, United States
Reviewed 4 weeks ago

Rooms are very small and crowded. The TV turned nicely so that you could see it from the couch or the bed but you could not control the TV from these places. you had to be in front of control box. So if you wee sitting on the bed trying to watch TV you had to get up and walk...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank janewT5539XV
Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear JanewT5539XV, I wanted to thank you for your recent stay here at our hotel! I hope you felt at home. We are currently under new ownership and will begin renovation by the beginning of next year. We can’t wait to welcome you home again soon!

albuquerque nm, United States
Reviewed 5 weeks ago

the hotel is good but parking can be a problem if you return to your room late in the evening, on our lst stay there was a pickup towing a long flat bed trailer which was taking up 8 parking places. there is parking available at the front of the hotel and the west side. guests are not allowed to...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank J6666VYbillb
Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear J6666VYbillb, I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

Colorado Springs, United States
Reviewed 8 December 2016

I have better experiences 0verall at Comfort Inns/Suites etc......This place has watered down waffle mix and watered down coffee.. Hanging cabinet door and knob in bathroom sink was missing. Seemed like they were cutting back everywhere possible and continuing to charge top dollar for the room. I have traveled a lot driving cross country many times and will not stay...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank joannebQ9263NK
Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear joannebQ9263NK, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered in your room and at breakfast, and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again...

Reviewed 7 December 2016

Having stayed at Homewood Suites in multiple locations, this particular hotel did not meet our expectations at all. It is dated and shows its age. The furnishings are not the same quality as other hotels. We were particularly disappointed that the breakfast quality was significantly poorer on weekends than on week days.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 380lydas
Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear 380lydas, I wanted to thank you for your recent stay here at our hotel! I hope you felt at home. We are currently under new ownership and will begin renovation by the beginning of next year. We can’t wait to welcome you home again soon!

scottsdale arizona, United States
Reviewed 6 December 2016

great location for business or pleasure. near highway as well. Pleasant appearance and comfortable stay was welcoming being away from home working. staff was great all around. Suggest that breakfast should include more healthy choices on the buffet.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Deanna T
Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Deanna T, I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

Albuquerque, New Mexico
Reviewed 17 November 2016

Staff was pleasant. First room (2nd floor) the toilet was running, maintenance came right away and "fixed" it. We came back to the room and they'd left the old toilet flapper there on the floor plus the toilet was still running. Maintenance said they'd done all they could so front desk apologized and gave us a room on the third...

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Helpful?
Thank desertdweller2016
Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Desertdweller2016, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. Your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Dr NE, Albuquerque, NM 87109-4150
Region: United States > New Mexico > Albuquerque
Price Range: RM416 - RM693 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque - Journal Center 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Hilton
Albuquerque Homewood Suites
Hotel Style:
#18 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose king suite over the studio - it is worth the space”
 of 5 bubbles FrenchAtHeart07, 4 Jan 2017 | Read review
“Avoid third floor due to cigarette smell.”
 of 5 bubbles desertdweller2016, 16 Nov 2016 | Read review
“Go elsewhere.”
 of 5 bubbles triciaf539, 12 Oct 2016 | Read review
“most rooms are good”
 of 5 bubbles crucesdave, 17 Aug 2016 | Read review
“Pick a room on the 3rd floor - extremely quiet.....”
 of 5 bubbles deborahr855, 9 May 2016 | Read review
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