We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Homewood Suites by Hilton Albuquerque - Journal Center

Save
Traveller (16)
Room & Suite (10)
Pool & Beach (1)
You may also like
See all
Nearby Hotels
Overview
  • Excellent49%
  • Very good25%
  • Average13%
  • Poor7%
  • Terrible6%
Travellers talk about
“cracker barrel”(11 reviews)
“full kitchen”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton Albuquerque - Journal Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Albuquerque - Journal Center
Special Offer: Double Points, Every Stay
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (406)
There are newer reviews for Homewood Suites by Hilton Albuquerque - Journal Center
See the most recent reviews
Filter reviews
404 results
Traveller rating
188
103
54
32
27
Traveller type
Time of year
LanguageEnglish
188
103
54
32
27
Show reviews that mention
All reviewscracker barrelevening receptionfull kitchenstay there againgreat place to stayexcellent stayhot tubcomplimentary breakfastbusiness triprooms are cleanthe breakfast areafront desk staffbed was comfortablenew mexicowaffleskitchenetteaccommodations
FilterEnglish
Updating list...
21 - 25 of 404 reviews
Reviewed 24 October 2017

Booked a King room, then found on arrival they overbooked King rooms and had to settle for a double! They did not tell me that when I checked in, I had to return to the front desk for an explanation. Room had peeling wallpaper in...More

Thank Landmammal
Response from Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal CenterResponded 21 November 2017

Dear Landmammal, Thank you for sharing this experience with us. I regret to hear that you weren't thoroughly impressed with our accommodations and services. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return...More

Reviewed 24 October 2017

The staff at this hotel is very nice and will do almost anything for you. The hotel itself is a little older and things are seeming to be a little outdated. Had some cleanliness issues for the first time in this hotel, I have stayed...More

Review collected in partnership with Homewood Suites by Hilton
Thank Chris H
Response from Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal CenterResponded 21 November 2017

Dear Chris H, Thank you for your feedback of your recent stay with us. I was very sorry to hear that you were unhappy with the cleanliness of your suite. It is our goal to exceed the expectations of our guests. I am working with...More

Reviewed 22 October 2017

Musty, cobwebs, poor service, stale breakfast, and terrible social hour... The rooms were dated and poorly maintained. SKIP THIS LOCATION! Go to the one 16 mins away. Not up to Homewood Suites standards at all. This owner obviously doesn't care. Lettuce and unsweetened tea for...More

Review collected in partnership with Homewood Suites by Hilton
Thank Stephen C
Response from Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal CenterResponded 21 November 2017

Dear Stephen C, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered in your room and at our Manager's Social, and we’re working with our team to ensure...More

Reviewed 21 October 2017

We stayed here for a family reunion during the recent Balloon Fiesta using points. We liked having the extra space of a suite but there are definitely aging maintenance issues here that need to be addressed. There are broken floor tiles, stained furniture, and bathrooms...More

Thank Sandy817
Response from Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal CenterResponded 21 November 2017

Dear Sandy817, I wanted to say thank you for your recent stay here at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. Our...More

Reviewed 17 October 2017

My friend and I made a reservation for balloon fiesta. It was close to the area of the balloon launch. Staff was friendly and helpful. We didn't get to have the breakfast, but dinner was great. We enjoyed it. My only complain is that the...More

Thank gallagcl
Response from Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal CenterResponded 19 October 2017

Dear gallagcl, Thank you for taking the time in sharing your experience with our hotel. I am glad that you liked our accessible location, amenities and comfortable accommodations. Thank you for your feedback regarding the bathrooms, we'll look into it and resolve immediately. We hope...More

View more reviews
Most Booked Properties in Albuquerque
See allSee all
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$97 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Albuquerque
#24 Family Hotel in Albuquerque
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Albuquerque
#24 Family Hotel in Albuquerque
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (16)
Room & Suite (10)
Pool & Beach (1)
Questions & Answers
Ask a question
Clinton C
7 November 2016|
Answer
Response from Heather C | Property representative |
Dear Clinton C, We are delighted that you and your partner will be staying with us in March 2017. Please see my contact info below. Thank you Heather Heather Crites Sales Manager PH:505-998-4663 FX:505-998-4667 Homewood... More
0
Votes
outat55
17 April 2015|
Answer
Response from Tanline691 | Reviewed this property |
I am not sure, best to call the hotel itself.
0
Votes
Room Tips
"Top floors are always quieter. We did hear people above us getting up very early to go to the Balloon Fiesta."
Read review
"2nd floor and corner room will help with noise."
Read review
"Stay at the Hilton property next door."
Read review
"Choose king suite over the studio - it is worth the space"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing