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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

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237 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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Showing 233: English reviews
Reviewed 28 December 2014

I chose to stay so my fault. Drove in tired so ignored my usual expectations for cleanliness and customer service. Rooms/motel dirty/nasty. Front doors/elevator didn't work properly. About money, not customer service - they won't survive. Do yourself a favor and find Yale street for better options (I discovered later) Might be able to get a paper or some coffee...

Thank RetiredFireCaptain
holidayinnabq, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

We are currently updating our hotel. There are 2 signs visible as soon as you walk in prior to check in. However, if the room was not cleaned then please contact us at the time of stay. Allow us to correct your accommodations. We do thank you for taking the time to convey your comments regarding your recent experience with...

Blacksburg, Virginia
Reviewed 3 December 2014

Very nice room, convenient to the airport. Staff were friendly and competent. No problem at all with the shuttle at 6 a.m. Overall, this Holiday Inn fully met my expectations, and II would happily stay here again.

Thank Chuck W
Atlanta, Georgia
Reviewed 2 December 2014

Stayed here for two nights. This is an older hotel and hallways do need some work as they show a lot of ware. I was concerned about this when I first checked it, but the rooms have newer/ updated furniture and are clean. The front desk and restaurant staff are very friendly, courteous and helpful too. I would stay here...

Thank Colin R
Reviewed 18 November 2014

Booked because of airport shuttle for a quick overnight after a late flight. Called for shuttle and waited for an hour at 1100pm - shuttle never came. Had to pick up rent a car early incurring 65$. The Night staff at front desk is a joke. Young kids who dont care about hotel guests. No one seemed to care about...

2Thank tadpoleinthesea
holidayinnabq, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Greetings from us here at Holiday Inn & Suites Albuquerque. I'm very sorry to hear of the inconvenience you encountered during your stay with us. This situation was uncalled for. The front desk employee should have been more responsive to the shuttle issue, and guest service is our #1 priority. We brought this up in our morning meeting yesterday and...

Chama, New Mexico
Reviewed 17 November 2014

Called the wrong Holiday Inn for a ride from the airport. A very friendly, clean cut, well dressed young man picked us up and when I realized my mistake, he was very courteous to drive us a few blocks to the correct hotel. My red face and late hour caused me to leave a small case in the van. When...

Thank Sunshine1782
Ceres, California
Reviewed 11 November 2014

My room had plenty of space, comfortable bed, Love the shower and water pressure was great. Good price for the room. linens were nice and white, no questionable stains. Breakfast in the lobby café was very good. Quick and free shuttle service and anywhere in a 3 mile radius. Overall a great stay.

Thank Alice C
Reviewed 14 October 2014

The rooms were average and clean. I loved the snail shower and the hot water pressure. That was very relaxing. All else was good and average to price paid. Overall, nice stay. The only trouble was a little noise from the room above from children jumping around.

Thank Michael T
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear Michael T, Thank you for taking the time to post a review of our property. We are glad you enjoyed your stay with us. However, we would like to apologize for the neighboring noise may have caused you. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used...

Phoenix, Arizona
Reviewed 9 October 2014

Do you like sleeping with other people's body fluids on the linens, walls and furniture? If so, this is the place for you. If I can't laugh at this experience, I would be crying. Look at my pictures and see for yourself. Due to the Balloon Fiesta, my regular beloved hotel was booked, so this was all that was left....

4Thank AMY B
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear AMY B First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring...

Prescott, Arizona
Reviewed 20 September 2014

We stayed here in mid September on a road trip from Prescott AZ. Location was quiet and service as very good. Since we are priority club members we received a choice of water, coupons for a free drink, or snacks. We chose the free drinks and enjoyed them prior to our dinner at the hotel restaurant. In the morning we...

Thank Apricot_Alma
Sabina K, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear Apricot_Alma, On behalf of our entire team I would like to thank you for sharing your experience at our hotel. We strive to make all our guests feel welcome and at home while staying with us. Your feedback is very important to us as it allows us to improve. Again, thank you so much for your kind words we...

Farmington, New Mexico
Reviewed 27 August 2014 via mobile

Staff was awesome. Mary the bartender was a real gem. The food was good. Breakfast was great. The rooms were a little musty smelling, the bathroom the next morning smelled a little like sewer, but we would stay there again.

Thank JaMaMAJo
Sabina K, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear JaMaMAJo, Thank you for sharing your experience with us and we are glad to hear that you enjoyed your stay with us. We hope to serve you again in the future and I am sure you will enjoy our fresh renovated atmosphere. Sincerely, Sabina Khusainova

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take the Virtual Tour. The new addition to Albuquerque is the contemporary, stylish and comfortable Holiday Inn Select , conveniently located near Albuquerque International Airport, off I-25 at Exit 221, and the University of New Mexico. This elegant property is close to Albuquerque International Sunport, Kirtland AFB, and Sandia National Labs. We offer 121 spacious guest rooms with spectacular views including 540sf suites with whirlpool tubs. We are a non-smoking facility and offer FREE High-Speed Internet. Our amenities include a state-of-the-art fitness center, indoor pool, 24-hour business center, and large banquet/meeting space.Look Again at the all new Holiday Inn Select Hotel Albuquerque where we offer plush pillow top mattresses and premium bedding, a refreshing shower experience & Garden Botanika shower products, & Wolfgang Puck's Coffee. Relax and enjoy an appetizing meal or your favorite drink at the Sunport Bar & Grille. Earn points and miles with Priority Club Rewards.Businesses: Kirtland AFB, Sandia National Labs, EclipseHospitals: UNM Hospital, Lovelace Sandia Health Systems, Presbyterian Hospital, VA Hospital Universities: University of New Mexico (UNM), CNM Local Attractions: Albuquerque Convention Center, Sandia Peak/Tramway, Historic Old Town, Casinos, Balloon Fiesta, Journal Pavilion. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

Address: 1501 Sunport Place SE, Albuquerque, NM 87106
Region: United States > New Mexico > Albuquerque
Price Range: RM330 - RM621 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area 3*
Number of rooms: 121
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Also Known As:
Holiday Inn Hotel And Suites Albuquerque Airport - Univ Area
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highly recommended.”
morkstilgoe, 28 Mar 2017 | Read review
“Make sure you request a room facing the city of Albuquerque! And stay away from the noisy, heavy exit doors located near the stairwells.”
  • The clouds were amazing over the valley view from the front of the hotel.
Scrivner, 11 Jul 2016 | Read review
“City side of hotel offers a nice view of city.”
eh741, 14 Jun 2016 | Read review
“Suggest an upper floor for a quiet evening.”
skysail, 24 May 2016 | Read review
“Breakfast on Saturday is buffet only.”
Barry19511948, 22 May 2016 | Read review
5 of 5