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Homewood Suites by Hilton Albuquerque Airport

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Homewood Suites by Hilton Albuquerque Airport
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614 Reviews from our TripAdvisor Community

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Showing 607: English reviews
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phoenix, United States
Reviewed yesterday NEW

This hotel was clean, very convenient to the Airport and surprisingly quiet considering the proximity to the Airport. I highly recommend this hotel if you are on a quick business travel, and need to be close to the airport.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank J152UArickw
north carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 18 October 2016

If you are used to having beer and wine at Homewood Suites in the evening, you won't get it here. I asked at the front desk and was told that the owner doesn't serve alcohol because of DWI problems. I certainly don't want anyone to drink and drive, but we are adults and its safer to stay at the hotel...

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Helpful?
Thank bectoria28237
About Hotel's Favourite Review
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you for staying with us, we are very glad you enjoyed your stay!! I'm so sorry about the false info you got from the front desk agent about our Evening Reception not having alcohol. We have several brand new staff members and we need to re-train them on how to handle that situation it seems. The reason we cannot...

Reviewed 2 days ago NEW

I travel to Albuquerque every week and decided try a different Hilton property. What a disappointment. This hotel needs an update and replacement of worn furniture and carpet. For the price I paid I would expect more from a Hilton property. The room was big and spacious but the furnishing were tired and worn. Better Hilton properties in Albuquerque.

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Helpful?
Thank Troon77
Roswell, New Mexico
Reviewed 1 week ago

I have stayed at this particular hotel a number of times, over the last seven years. I stay at many flavors of hotels , some are booked for me so that I have no say, I book some myself. This particular stay was because of a sudden medical emergency. My wife made arrangements at a hotel that the hospital had...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 206ejw
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

It is our Pleasure to have made this experience a Great one!!! Please do come back to see us again!

United States
Reviewed 1 week ago

Room nice and big, nice kitchen, clean, friendly staff, good breakfast with many food choice. The toilet in our room was clogged before we even used it. Someone came and plunged it- it still didn't work. Had to go down stairs to the lobby each time we needed to use the toilet. Very inconvenient.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank philipcG5846WH
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

We are glad you had a good stay but I'm disappointed that your maintenance issue wasn't repaired immediately and completely. Our maintenance staff is Fantastic and this is upsetting. I will talk with our Maintenance Supervisor about how this didn't get resolved completely.

Madison, IN, United States
Reviewed 2 weeks ago

Always a perfect stay here. Clean, well-lit, extremely comfy bed, friendly staff, excellent service. Plenty of electrical outlets conveniently located. This hotel should be cloned and replace every other one.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank juliacA3347NU
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

We are so glad you had a great stay, please come back to see us soon!!

Fontana, California
Reviewed 3 weeks ago

I like this hotel, staying in my room and watch planes landing and taking off. I stayed with my son watching them. Hotel was quite. check in and out was a smooth process. Front office were friendly and professional. I stayed one night there with my family so I didn't have a chance to experience the housekeeping. Rooms are spacious...

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Helpful?
Thank maabdou2000
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Thank you for your review, we are very happy you had a great experience here with us! Please come back again soon.

Austin, United States
Reviewed 3 weeks ago

This hotel is certainly very convenient to the airport & shows well from the lobby/pictures but, we wished we had stayed elsewhere. This hotel allows smoking on certain floors/rooms but the smell of smoke is everywhere - even on non-smoking floors. The room we stayed in was very tired looking - ripped sofa, fraying rug, etc. And to top things...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 623michelley
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

I am very sorry that you had a bad experience. We are starting a much needed complete renovation on March 1st, and the 4 Smoking rooms we have are going away during that time. We know our hotel is showing its age and we are doing everything we can in the meantime to keep things going and provide great customer...

Virginia Beach, Virginia
Reviewed 4 weeks ago

Save your money, the front desk staff is rude, don't expect the room phones to work. My view from both Windows was a cement wall 3 ft from the window. Your best bet is go to a 29 dollars hotel down the street. At least there you expect bad service

Review collected in partnership with Homewood Suites by Hilton
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Thank B6116WFdavidh
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

I'm very surprised and upset by this review. This is not the kind of service we provide and I encourage you to call and speak directly with the GM so we can figure out exactly what happened during your stay to make you so upset. We take this very seriously and we want to address it immediately.

Dallas, Texas
Reviewed 17 January 2017 via mobile

Everything was great except the heater would turn on every 30 minutes and it was extremely loud so we woke up every 30 minutes all night. It made for a really bad night sleep. I think that's the most important aspect of a hotel. I talked to the front desk and she said all the rooms are like that and...

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Helpful?
Thank Ben R
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

We are sorry that this was your experience. We have addressed this with the front desk because that is not how the units should preform and its not like that in multiple rooms. We hope you come back again and let us Wow you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Homewood Suites by Hilton Albuquerque Airport

Address: 1520 Sunport Pl SE, Albuquerque, NM 87106-1738
Region: United States > New Mexico > Albuquerque
Price Range: RM379 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque Airport 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albuquerque Airport Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Albuquerque Homewood Suites
Hotel Style:
#20 Family Hotel in Albuquerque
#22 Business Hotel in Albuquerque
#27 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albuquerque Airport staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Albuquerque Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2 bedroom/2 bath suite is perfect for larger families.”
 of 5 bubbles hoagie104, 5 Jan 2017 | Read review
“Ask for one overlooking the city instead of facing the road/airport.”
 of 5 bubbles raeumlich, 11 Nov 2016 | Read review
“Don't get a room facing University Drive , cars be kind of loud”
 of 5 bubbles P2771VAscotts, 17 Oct 2016 | Read review
“for the ballon festival book at least 9 months in advance”
 of 5 bubbles buyersrmi, 13 Oct 2016 | Read review
“Stay away from the ground floor”
 of 5 bubbles 334ericr, 7 Oct 2016 | Read review
5 of 5