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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites

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1 room 2 adults 0 children
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1,046 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
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Showing 1,032: English reviews
Reviewed 22 March 2016

We love this hotel every time we stay in Albuquerque, New Mexico. So near the airport yet quiet, it's easy to get to and we can safely leave our car while out of town and use the shuttle to get to our flights.

Review collected in partnership with Best Western
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Helpful?
Thank sandrasJ9566JM
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Dear SandrasJJM, Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a wonderful experience at our property. Rest assured we will...

Lawton, Oklahoma
Reviewed 22 March 2016 via mobile

I was very impressed by the staff and how helpful each and everyone one of them were. This Best Western was convenient for my family and I because we were close to shopping centers and the zoo. The prices were reasonable and I had no issues with the cleanliness of the room.

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Helpful?
Thank Isabel S
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Dear Isabel S, I am pleased you noticed all the hard work we have been doing at the property. We live in world where people are quick to point out the negative and complain about everything and it is refreshing to receive positive comments. The positive comments are morale building for the entire staff. Rest assured we will continue to...

Steinbach, Canada
Reviewed 21 March 2016

This hotel has been a great stay for us on the way to Arizona and back home a month latter. Rooms are nice and big, beds are comfortable, breakfast is a great selection, location is safe. We really enjoy staying here every year. There is a Fuddruckers within walking distance for supper,so one does not have to drive to go...

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Helpful?
Thank HOGG00007
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Dear HOGG00007, Thank you so much for your recent trip advisor review, I am happy to hear that you enjoyed the hotel's many free extras. We realize that you have many choices when it comes to lodging, and we sincerely appreciate your business. We look forward to seeing you next time you are in the area. If you have any...

Sparta
Reviewed 20 March 2016

After staying here several times, we finally realized we could return our rental car the night before our morning flight home, then take the hotel shuttle to the airport. The rental return is only a mile or two away from the hotel, so we dropped the car off, called the hotel for a shuttle pickup, then reserved a shuttle in...

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Helpful?
Thank KathleenSparta_nj
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Dear KathleenSparta_nj, I would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and CLEAN we hope to serve you again in the future,...

Missouri
Reviewed 20 March 2016 via mobile

There is a main building and they put me in separate building in back. Park in back and walk about half block by time you get to your room. Forgot cooler in vehicle but too dark -places to hide near pool and building-didn't want to get it so let a little food spoil but I was safe. Only place to...

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Helpful?
Thank Linda I
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Dear Linda I, I would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and CLEAN, Also If at any time during your stay...

Huntsville, Alabama
Reviewed 19 March 2016

Pleasant, quick, and competent staff. Goof location, just far enough off I-25 and parking is convenient. Rooms are small but well appointed. Bed is comfortable enough for short stay. Reasonably quiet. They have a free breakfast, but also a full, good restaurant next door, very easy short walk through the parking lot. Free wi-fi. All in all a good value....

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Helpful?
Thank Umfrid
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Dear Umfrid, Thank you for your recent Trip Advisor review of the Best Western InnSuites Hotel Albuquerque, the hotel management would like to say thank you for all the great comments, and hope when you return to Albuquerque you will stay with us again. If you are ever in the Albuquerque area please contact me Anita Escarcega personally to make...

Coventry
Reviewed 17 March 2016

Hotel under remodeling which I was not told at booking. Both the soda machine & juice machine in breakfast room out of order. No hot water in the shower or the sink on the morning of the 14th. After waiting several minutes for the water to warm up I had to take a cold sponge bath in the sink &...

Review collected in partnership with Best Western
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Helpful?
Thank Rose G
InnSuitesDOS, Front Office Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Dear Rose G, Thank you for your review. We apologized for the inconvenience you experienced with the hot water. It sounds like the boilers may have been rotating at that time. We had no other issues with the hot water that day. We apologized that you did not receive your breakfast bag, but if you had mentioned it to the...

Albuquerque, United States
Reviewed 16 March 2016

This is an old and dirty hotel. This hotel does not take pride in the appearance of their rooms (at least the room I was in). Stains on the floor, towels, bed-sheets, and curtains (also had holes in the curtain-did not feel I had privacy). For the price I paid, there are better hotel chains that take pride in their...

Review collected in partnership with Best Western
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Helpful?
Thank Michael C
InnSuitesDOS, General Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Thank you, for your recent trip advisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us. Why didn't you ask for another room or call the front desk so...

Buffalo
Reviewed 15 March 2016

The hotel was a block from where I needed to be and close to the airport. Access to the freeway was fairly easy and there were plenty of places in the immediate area to eat. They're undergoing renovations so things were a bit awkward, and they do not have an elevator so if you have trouble with the stairs, let...

Review collected in partnership with Best Western
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Helpful?
Thank Kyle S
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Dear Kyle S, Thank you so much for your feedback regarding your stay at the Best Western Airport Albuquerque! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. Call me Anita Escarcega direct at 505-242-7022 or email aescarcega@innsuites.com to make future reservations

Gila
Reviewed 14 March 2016

Pet room was disgusting. Though this is a pet-friendly hotel, I felt as if I were being punished for having a pet. The room was filthy. Dog urine on drapes; drapes were shredded. Bed and exterior linen was dirty and one of the bed shams had a cigarette hole in it. Very disappointing; I had stayed in this hotel previously...

Review collected in partnership with Best Western
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Helpful?
Thank Kathy W
InnSuitesDOS, Guest Relations Manager at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review

Dear Kathy W, Thank you, for your recent trip advisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites is located just a few blocks from the Albuquerque International Airport -- ABQ. Hotel guests looking for a great location will find themselves near Kirtland Air Force Base, Sandia National Labs and the University of New Mexico. Popular events near the hotel include the Albuquerque International Balloon Fiesta and Gathering of Nations Pow-Wow. Other popular attractions near the hotel include The Rio Grande Zoological Park, Albuquerque Aquarium, and Rio Grande Botanic Garden in Albuquerque. The Sandia Peak Ariel Tramway & Ski is just a short drive away. ... more   less 

Additional Information about BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites

Address: 2400 Yale Boulevard SE, Albuquerque, NM 87106-4214
Region: United States > New Mexico > Albuquerque
Price Range: RM294 - RM531 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Best Western Albuquerque
Albuquerque Best Western
Hotel Style:
#7 Best Value Hotel in Albuquerque
#8 Green Hotel in Albuquerque
#15 Romantic Hotel in Albuquerque
#15 Business Hotel in Albuquerque
#24 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no elevator so must walk up to second floor”
 of 5 bubbles 988RobertB988, 9 Nov 2016 | Read review
“Most rooms are called suites but only a limited number actually have two separate sleeping areas.”
 of 5 bubbles Bactonature, 26 Oct 2016 | Read review
“Downstairs seems to be easier to reach since there is NO ELEVATOR. The rooms downstairs were also more updated.”
 of 5 bubbles demenshea, 18 Oct 2016 | Read review
“The two room suites are very comfortable with two bathrooms.”
 of 5 bubbles richl560, 12 Oct 2016 | Read review
“Request the 1st floor when booking if you think you will have a lot of luggage. There is no elevator.”
 of 5 bubbles EvetteP, 11 Oct 2016 | Read review
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