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Hyatt Regency Albuquerque

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Hyatt Regency Albuquerque
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1,079 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Albuquerque
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Showing 1,067: English reviews
Bainbridge Island, Washington
Reviewed 2 weeks ago

after a conversation with the hotel concerage, I was directed to a local convenience store as I wanted to purchase sparkling mineral water not available from the hotel sundries shop. Really, no water? Just across the street was a 7-11 , perhaps the worst store in the franchise, filthy, understocked...... while there, the store was robbed by 3 gunmen....not Hyatt's...

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Helpful?
1Thank bergstevenc
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Dear Bergstenvc, I am truly sorry that you had that experience at the 7-11. I will be discussing this with my team and insuring we are sending our guest to places that they will feel comfortable at. Rest assured, this is not typical of an experience in Albuquerque, and I hope you would reconsider staying with us in the future....

S��͏D"
Reviewed 2 weeks ago

Decent stay not much fanfare the price was okay. Rooms were clean but a little smelly. No safe inside room. Comforter was stained. Room was cleaned daily and efficiently. Staff was friendly but did not go out of their way to make us feel welcomed.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank 639rubenn
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for staying with us at The Hyatt Regency Albuquerque. We care deeply about our guests at the hotel and are deeply disappointed when that visit does not meet their expectations. We use your comments to better our service delivery and thank you for sharing your thoughts with us. Our staff wishes to provide our guests with the highest...

Sydney, Australia
Reviewed 2 weeks ago via mobile

A clean and pleasant hotel. The room did not have a safe and the pool area is currently undergoing renovation. The location is close to the convention Center downtown. It is a neat property like most other Hyatts but no memorable characteristic.

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Helpful?
1Thank graham_international
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for staying with us at The Hyatt Regency Albuquerque. We are indeed close to the Albuquerque Convention Center and other venues such as Albuquerque Old Town, ABQ Bio Park and museums. We hope you were able to enjoy our newly renovated state of the art fitness center while at the hotel as well as our wonderful Forque Restaurant...

Copenhagen, Denmark
Reviewed 2 weeks ago

Booked this hotel more than 3 months in advance but didn't get a room. They sent a mail to our travel agent just the same day as check-in about not being able to honor the reservation. Being kicked shouldn't be possible for a booking made months in advance (and we were not the only victims of overbooking). I have experienced...

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Helpful?
2Thank Nubus
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Dear Nubus, I want to thank you for providing us with your feedback. We always aim to show all of our guests genuine hospitality and want you to feel welcomed and comfortable. We have followed-up with the staff on the opportunity areas you highlighted and look forward to the chance to serve you again with a better outcome. Thank you...

Parker, Colorado
Reviewed 2 weeks ago

Fantastic location to branch out and explore this dynamic town. Breweries, restaurants and things to do abound. The hotel is very clean, well staffed with people who care about your experience. We always stay an extra day on our way back and forth from Denver to Tucson.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mark S
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for staying with us at The Hyatt Regency Albuquerque. We care deeply about our guests and are pleased to hear the service you received from our staff was of the highest quality. We want your stay with us to be a wonderful one and are glad you have chosen us as your hotel of choice. The Hyatt Regency...

Sao Paulo, SP
Reviewed 2 weeks ago

Very well located in Albuquerque, with a very careful staff, makes you feel at home, especially the very gentle lady at the concierge, and Miguel of housekeeping that take a good care of my forgotten jacket, immediately sent thru FEDEX, back to me, in LA.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank acsvillela
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for being our guest at The Hyatt Regency Albuquerque and for your kind remarks. We value our guests highly at the hotel and want you to feel 'at home' while you are here. We are indeed happy Miguel was able to retrieve your jacket and send it along home to you in a timely manner! Our Concierge desk...

Rochester, Michigan
Reviewed 3 weeks ago

Every time we pass through ABQ (at least twice a year) we stop at the Hyatt Regency Albuquerque. The building is fine, parking is great, rooms are clean and the restaurant is fine for late dinners and breakfasts (we've never been around at lunchtime). The hotel can be depended on to deliver a fine product at a reasonable price. We'll...

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Helpful?
Thank GerryC1234
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for staying with us at The Hyatt Regency Albuquerque and for your kind remarks. We highly value our guests at the hotel and appreciate that you choose to stay with us when you are in town! We hope you enjoyed the recently placed new beds in our rooms and the new state of the art gym facilities during...

Reviewed 3 weeks ago

Very friendly and welcoming. Room was clean and quiet (and I was right behind the elevator bank). Good place for a conference or meeting. I wish they were a conservation friendly hotel, but other than that it was great. The restaurant, Forque was excellent with delicious Southwest fare.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank kimsL8944YN
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for staying with us at The Hyatt Regency Albuquerque and for your wonderful remarks. We are happy you enjoyed the cuisine at The Forque Restaurant which features the famous New Mexico True flavor with regionally infused menu concepts. We also hope you were able to enjoy the newly equipped state of the art fitness center while you were...

Colorado, United States
Reviewed 3 weeks ago via mobile

I made reservations about a month ago at the Albuquerque Hyatt Regency. When we showed up, after an 8-hour drive, I was surprised by two things - 1st, self parking is now $16/day. Yikes! 2nd, the pool is closed. When I made reservations, the pool was supposed to be open year round. And when they decided to do renovations, they...

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Helpful?
2Thank RoxandMatt
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for staying with us at The Hyatt Regency Albuquerque. We wish every guest to have a wonderful visit with us and it is deeply disappointing when that does not happen. We are sorry our pool was closed while you were here as our pool has enjoyed some upgrade time. Our guest's satisfaction is very important to us and...

Fair Oaks, California
Reviewed 4 weeks ago

Very friendly staff. Extremely comfortable bed with lots of pillows. Room service was prompt and the food was delicious. The self parking was perfect for keeping ice off the windows of our car. Will visit again.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Sandi C
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for staying with us at The Hyatt Regency Albuquerque. Our staff highly values our guests at the hotel and wishes to provide each guest with our best service! We are glad you enjoyed your room accommodations with our new beds and pillows. Our Forque restaurant features the famous New Mexico True flavor with regionally infused menu concepts and...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Discover a landmark hotel. Hyatt Regency Albuquerque is an urban oasis in the Land of Enchantment known for its high level of personal service, upscale amenities and ideal downtown location. Just 10 minutes from the Albuquerque International Sunport, the hotel is directly across from the Albuquerque Convention Center and a short walk to historic Route 66 with its many noted shops, art galleries and colorful avenues.Take the time to explore some of Albuquerque’s best dining options. Enjoy regionally inspired cuisine at Forque Kitchen and Bar or locally produced wine, micro-brewed beer and hand-crafted specialty cocktails at HQue Lounge.Immerse yourself in our rich cultural heritage and 310 days of sunshine a year and you will quickly understand why Albuquerque is the must visit destination of the Southwest. At Hyatt Regency Albuquerque, our renowned service, amenities and downtown location make us the ideal choice for business travelers, vacationers and conferences. ... more   less 

Additional Information about Hyatt Regency Albuquerque

Address: 330 Tijeras NW, Albuquerque, NM 87102
Region: United States > New Mexico > Albuquerque
Price Range: RM491 - RM968 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Albuquerque 3.5*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Priceline, Hotels.com, Hyatt Hotels Corporation, Travelocity and Jetsetter so you can book your Hyatt Regency Albuquerque reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Albuquerque Hotel Albuquerque
Albuquerque Hyatt Regency
Hyatt Albuquerque
Hotel Style:
#26 Business Hotel in Albuquerque
#33 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Albuquerque staff and other travellers.
7 questions
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Questions? Get answers from Hyatt Regency Albuquerque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to Santa Fe in stead.”
 of 5 bubbles bergstevenc, 6 Feb 2017 | Read review
“I requested a room on an upper floor not near the elevator and got a corner room which seemed bigger.”
 of 5 bubbles phillysis, 27 Nov 2016 | Read review
“Mountain view - as high up as you can go.”
  • Looking hard right - not quite the mtn view for which we hoped/paid
  • Looking hard right from our room
 of 5 bubbles Dr_K_Gordon, 12 Nov 2016 | Read review
“High floor had great view. 1402 was very spacious.”
 of 5 bubbles jenniferhO2997QY, 30 Oct 2016 | Read review
“During Balloon Fiesta, some rooms have panoramic views which are awesome for watching the mass ascension in the mornings.”
 of 5 bubbles SET655, 18 Oct 2016 | Read review
5 of 5