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San Mateo Inn & Suites

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Traveller (13)
Room & Suite (3)
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Overview
  • Excellent21%
  • Very good24%
  • Average22%
  • Poor12%
  • Terrible21%
21 Nov 2017
“Close to freeway”
3 weeks ago
“Don't judge a book by its cover”
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Family Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Reviews (163)
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LanguageEnglish
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1 - 5 of 162 reviews
Reviewed 3 weeks ago via mobile

Just because I'm whitethat is white does not automatically mean that I do not UNDERSTAND SPANISH. The lady and I use this term losely was off the clock and walks out and tells the worker in Spanish that I have 5 ppl. WHICH WAS FALSE....More

Thank Kristy Ñ
Reviewed 3 May 2018

I was in town for the gathering of nations and had already booked two nights through expedia.com. When I arrived at this hotel a woman in front of me was being told some story about expedia charging people the wrong price. So when I went...More

1  Thank Lonedog
Reviewed 21 November 2017

It a motel 6. Room was clean and everything worked. Price was good versus surrounding motels. Some ok food available in the area but not walkable. Parking acceptable and seemed safe. Staff not very friendly and offered no advice on food choice when requested.

Thank R H
Reviewed 6 August 2017

This is the email I sent to Motel 6 corporate customer service regarding this location. I forgot to mention in my email that the graveled area adjacent to the ice machine was completely covered with dog manure! I did not notice it at first when...More

Thank Henry21364
Response from 6Team, Brand Experience Team at San Mateo Inn & SuitesResponded 8 August 2017

Dear Henry, Thank you for taking the time to post your review. We do accommodate our smoking guests with assigned smoking rooms and are sorry you experienced dissatisfaction with the concerns you describe. We strive to provide a comfortable night's rest and are disappointed your...More

Reviewed 5 July 2017 via mobile

I try to find the good in everything but the only thing good about this hotel was that it shared a parking lot with Denny's and you received a discount there for being a guest at the hotel. I called to inquire if the hotel...More

Thank travelcouple1970
Response from 6Team, Brand Experience Team at San Mateo Inn & SuitesResponded 8 August 2017

Dear Travel Couple, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Things to do
Pool
Outdoor pool
Details
Price range
US$48 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$48 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (3)
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Room Tips
"avoid this property"
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"To choose a good room at this motel is impossible. Go somewhere else."
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"North side was great"
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"more immediate walking area for large dogs then any other motel 6 in town"
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