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One star is generous.
I worked as a maid in a resort for three years in college. Never have I stayed in a filthier more disfunctional hotel, including "hole in the wall" places in the middle in nowhere.
Even though I made my reservation in...More
Response from 00gc, General Manager at DoubleTree by Hilton AlbuquerqueResponded yesterday
Thank you for staying with us. We apologize for failing to provide a clean and comfortable room, which is what you should expect from us. Our housekeeping department has been alerted to your feedback and is committed to ensuring all procedures are being...More
Was there for a work convention. Before heading there I was upset after reading all the negative reviews BUT when we got there..from the minute the shuttle picked us up at airport it exceeded all of my expectations. Yes, the ac is out in the...More
Thank Carol L
Response from 00gc, General Manager at DoubleTree by Hilton AlbuquerqueResponded 3 weeks ago
Carol, thank you for the positive review and taking the time to recognize our shuttle team and the service provided by the rest of our staff. Our associates will be pleased to know their efforts made such a nice impression. I'll share your praises with...More
Individual sleeping rooms were great, beds were very comfortable. Staff were great in accommodating our meeting needs. The A/C was not working well in the lobby but they did bring in portable units to help with the heat.More
Response from 00gc, General Manager at DoubleTree by Hilton AlbuquerqueResponded 2 days ago
Johnson, thank you for the review and for taking the time to recognize our hotel. We are delighted to know the service our team provided far exceeded your expectations. We appreciate you sharing this experience with others, and we look forward to welcoming you to...More
Due to ongoing remodel; common area air conditioning was not working. Unfortunately, on top of this restaurant staff were extremely slow and rude. Not sure if it was due to the uncomfortable working conditions or if this is an ongoing problem. A well run establishment...More
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Response from 00gc, General Manager at DoubleTree by Hilton AlbuquerqueResponded 4 days ago
We appreciate you choosing our hotel and taking the time to share your concerns. Please accept our apologies for the lack of attentive service. Your feedback will be shared with our team to prevent such problems going forward. Again, we are sorry, and...More
I don't even know where to start! As a good member of the HH I can say that the Customer service is in this hotel is horrible ! Never picked up the phone when I called to report things. Like water wasn't draining and a...More
Response from 00gc, Manager at DoubleTree by Hilton AlbuquerqueResponded 5 days ago
Thank you for sharing your comments. Your concerns have been shared with our team, and we can assure you these issues have been addressed. We do apologize for the problems you experienced and hope you will give us another opportunity to provide you...More
US$109 - US$229 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 Business Hotel in Albuquerque
#35 Family Hotel in Albuquerque
Number of rooms
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Doubletree By Hilton Albuquerque Hotel Albuquerque ,
Hello, thank you for your inquiry. We do make every effort to upgrade our Hilton Gold and Diamond members if available. Gold and Diamond members also receive a free breakfast voucher at time of check in.