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DoubleTree by Hilton Albuquerque

AMOMAUS$90*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$110*
US$90*
Great Deal
US$96*
US$96*
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DoubleTree by Hilton Albuquerque
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1,411 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Albuquerque
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Showing 1,398: English reviews
Fresno, California
Reviewed 4 weeks ago

Good location off the freeway & right next to the Convention Center. Note--there is on-site parking; however, there's a separate charge per day. We were there for a large group event being held at the Convention Center. Hotel staff was awesome, very professional & helpful. Our room was clean & the decor was nicely done. In-room coffee, hair dryer &...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank JoAnn V
00gc, General Manager at DoubleTree by Hilton Albuquerque, responded to this review

JoAnn, thank you for staying at the DoubleTree by Hilton Hotel Albuquerque. We are glad our location was convenient for your visit to the Convention Center. We appreciate your compliments about our staff and well-appointed accommodations. Thanks so much for your review. We look forward to your return. Sincerely, Cynthia Fresquez General Manager DoubleTree by Hilton Albuquerque

Reviewed 4 weeks ago

Great room, OK service and very annoying loud HVAC unit in my room. The staff was somewhat robotic and not very personable. The digital key was a great feature here. I would love to use this in all my stays. Parking was OK. Very tight spaces. I would return if the HVAC units were replaced and the staff was a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 182alfredol
00gc, General Manager at DoubleTree by Hilton Albuquerque, responded to this review

Thank you for making the DoubleTree by Hilton Hotel Albuquerque a part of your travel plans. We are pleased to know you liked your room and that you enjoyed your overall stay with us. However, I am sorry for the inconvenience you had because of HVAC unit and with our staff. I will share your review with my concerned teams...

Reviewed 4 weeks ago via mobile

This is a beautiful hotel. Rooms are great, comfortable beds. Staff is very good. Check- in/ out is quick. There are good restaurants nearby. Can uber anywhere. Of course there are the gorgeous Albuquerque Sunrises over the Sandia Mountains.

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Helpful?
Thank scott v
00gc, General Manager at DoubleTree by Hilton Albuquerque, responded to this review

Scott, we appreciate your glowing feedback of DoubleTree by Hilton Hotel Albuquerque. It is great to know you enjoyed the comfort of your room and that our location was convenient to your needs. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon. Sincerely, Cynthia Fresquez General Manager DoubleTree...

Reviewed 23 March 2017

Always go here when on business. The breakfast is great, the rooms are clean and quiet and overall it's got a professional environment. The hotel is conveniently located in the downtown close to great restaurants.

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Helpful?
Thank Paul L
00gc, General Manager at DoubleTree by Hilton Albuquerque, responded to this review

Dear Paul L, It is always our pleasure to have you as a guest at DoubleTree by Hilton Hotel Albuquerque. We can’t be more thrilled to read our location has been perfect for your visit and that we continue to please you with our service. We appreciate your consistent support and can’t wait to welcome you back. Sincerely, Cynthia Fresquez...

Socorro, NM, United States
Reviewed 21 March 2017

The hotel staff did everything they could to remedy the problem including bringing me 6 extra pillows and a bottle of wine and a tray of cheese. I made the reservation due to the fact that Double Tree reservations told me that there was a recliner in the room. As this sounds like a small issue, I cannot sleep on...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Craig A
00gc, General Manager at DoubleTree by Hilton Albuquerque, responded to this review

Dear Craig A, Thank you for taking the time to review your experience at our hotel. Your stay should have been more than outstanding, and we hope you will accept our apologies for the issues you reported. We never want our guests to be disappointed, so please be assured we will work toward preventing such mistakes going forward. We hope...

Rapid City, United States
Reviewed 20 March 2017

shuttle service is unreliable. left stranded for over 1 hour even after 4 phone calls. multiple lies from driver and front desk. Said next to old town but actually about 2 miles away. Hotel being remodeled but no real problems with these activities. Service from staff was worst Doubletree experience ever.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Walter B
00gc, General Manager at DoubleTree by Hilton Albuquerque, responded to this review

Dear Walter B, Thank you for staying at our hotel and for sharing your feedback. Exceptional service for every guest is our highest priority, and we are sorry we did not meet your expectations. Your feedback will be shared with the team to better serve our guests in the future. We know you have many choices for accommodations and hope...

Albuquerque, United States
Reviewed 16 March 2017

The staff, although friendly, was not very helpful, nor did they show much effort in rectifying their mistakes. Room service would not answer and the operator suggested I call later. Meals were deliver much later than stated. Items were missing from my breakfast that was marked on the door menu card.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank carloseA3315ZZ
00gc, Manager at DoubleTree by Hilton Albuquerque, responded to this review

Dear carloseA3315ZZ, We are disappointed to see your comments concerning poor service during your recent stay. Please accept our apologies for the inconvenience and frustration you experienced because of our performance. We hope you will give us another chance to prove ourselves and regain your trust. Sincerely, Cynthia Fresquez General Manager

Carlsbad, New Mexico
Reviewed 16 March 2017

Lots of problems, shocked it was a Hilton. Staff was great but I was charged for daily parking, parking lot was full and then I was charged by the city to park in overflow parking bc there was an event that day at the convention center. The first floor smelled like rotten fruit. Our ac broke and our tv wouldn't...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank alisoncD3795SC
00gc, General Manager at DoubleTree by Hilton Albuquerque, responded to this review

Dear Alison, Thank you for taking time to share about your stay at Doubletree by Hilton Hotel Albuquerque. We were disappointed to read your feedback and hope you will accept my personal apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that the frustrations...

Cypress, Texas
Reviewed 15 March 2017 via mobile

First of all the place is under renovation. Just be warned. Parking they say you have to pay for and scan in and out with your key card but I was never charged for it. Awesome. The breakfast is all the way downstairs and is better than most Doubletree hotels. Much more included with your Hilton Honors voucher with no...

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Helpful?
Thank 244chuckl
00gc, General Manager at DoubleTree by Hilton Albuquerque, responded to this review

Dear Chuck L, Thank you for taking the time to share your evaluation of our hotel. We appreciate your candor and will share your concerns with our team to improve future service to our guests. We hope you will give us another opportunity to serve you so you can experience our hospitality the way you should have on this visit....

Lubbock, Texas
Reviewed 9 March 2017

One of the best hotels i have stayed at. I stayed with a team and the breakfast was great. I brought my 3 year old daughter and they gave her some gifts and made her feel special. Very friendly staff.

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Helpful?
Thank whitlockb
00gc, Manager at DoubleTree by Hilton Albuquerque, responded to this review

Thank you for taking the time to recognize our hotel. We are delighted to know the service we provided far exceeded your expectations. We appreciate you sharing this experience with others and look forward to welcoming you to DoubleTree by Hilton Hotel Albuquerque on your future visits. Sincerely, Cynthia Fresquez General Manager DoubleTree by Hilton Albuquerque

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Modern surroundings, warm hospitality and a freshly baked chocolate chip cookie await your arrival at the DoubleTree by Hilton Hotel Albuquerque. Located downtown, the hotel is conveniently connected by underground concourse to the Albuquerque Convention Center, close to the Civic Plaza and the historic Old Town. Albuquerque International Sunport Airport is just five miles from the hotel. Surrounded by trees, and with stunning views of the Sandia Mountains, this Albuquerque hotel offers a unique, relaxing setting in the heart of the city.Make yourself at home in a guest room decorated in soothing tones, and with complimentary high-speed internet access and amenities for work and relaxation. Choose a suite for a separate living area, upgraded amenities package, dining table and sofa bed. Our downtown Albuquerque hotel has flexible event space for up to 300 guests and a fully equipped business center. Print from your room and pick it up at the business center with our useful remote printing service.Catch up with work while sipping your favorite Starbucks coffee at Onyx Café, taking advantage of the complimentary WiFi in all public areas, or gather with friends and colleagues at ICE Lounge, enjoying the contemporary decor and range of refreshing ice cold drinks. Sample New Mexican and coastal Californian cuisine at La Oja Restaurant at breakfast, lunch and dinner. Relax poolside, admiring the mountain views and fresh air, or work out at the fitness center featuring the latest in cardiovascular and strength equipment. ... more   less 

Additional Information about DoubleTree by Hilton Albuquerque

Address: 201 Marquette Northwest, Albuquerque, NM 87102-2248
Region: United States > New Mexico > Albuquerque
Price Range: RM431 - RM976 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Albuquerque 3.5*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Hotels.com, Orbitz, Travelocity, Cancelon, Priceline, HotelQuickly, TripOnline SA and getaroom.com so you can book your DoubleTree by Hilton Albuquerque reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Albuquerque Hotel Albuquerque
Doubletree Albuquerque
Albuquerque Doubletree
Hotel Style:
#19 Business Hotel in Albuquerque
#35 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Albuquerque staff and other travellers.
6 questions
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Hot Springs, Arkansas
Cypress, Texas
2 months ago
over a year ago
London, United Kingdom
Virginia Beach, Virginia

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Questions? Get answers from DoubleTree by Hilton Albuquerque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a view of Sandia”
Owl917, 15 Apr 2017 | Read review
“The corner rooms on higher floors may be rpthe quietest.”
687josephp, 14 Apr 2017 | Read review
“Go to the Hyatt until Hilton makes changes. Something is really wrong here”
EastTN1999, 9 Apr 2017 | Read review
“Higher floors seem to be more quiet”
Hiker-7, 31 Mar 2017 | Read review
“The front desk told us to ask for an odd numbered room next time if you want the quiet side of the hotel.”
KevinL841, 6 Mar 2017 | Read review
5 of 5
AMOMA
US$90* /night
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Booking.comUS$96
Doubletree.comUS$96
TripAdvisorUS$96
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Prices are for 1 room, 2 adults
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