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Comfort Suites Albuquerque

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Comfort Suites Albuquerque
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226 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Farmington, New Mexico
Reviewed 1 week ago

Very nice hotel and rooms were cozy. My suite was a home away from home. Rooms were cold upon check in. Recommend asking hotel if they can turn on heater before you check in. Plenty parking spaces. Would stay here again.

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Helpful?
Thank jesso622
ComfortSuitesABQ, Front Office Manager at Comfort Suites Albuquerque, responded to this review

Dear Jesso622, Thank you for responding to our online survey. Your feedback is most appreciated. We are glad to hear you enjoyed your stay with us. Cold rooms can be avoided by calling the hotel ahead of time so we have a nice, warm and cozy room available for you at the time of your check in. Thank you for...

Fort Mohave, Arizona
Reviewed 4 weeks ago

It''s this simple....we have stayed there many, many times and the gals at the desk treat us like family and friends....Always, the rooms are fresh, clean, clean fragrance, beds are awesome...Pillow top mattresses for our aching hips and backs

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Helpful?
1Thank brucetz2015
ComfortSuitesABQ, Front Office Manager at Comfort Suites Albuquerque, responded to this review

Dear Bruce, Thank you for filling out our online survey regarding your past stay with Comfort Suites. We appreciate your kind words and I will share this with my team. We are so glad to hear that your stays with us has always been enjoyable. It's nice to know we are meeting our goals. We always look forward to seeing...

Farmington, New Mexico
Reviewed 4 weeks ago via mobile

The rooms are spacious & extremely clean. The bed is comfortable with plenty soft pillows to support your tired body. The room has a large couch with a nice size flat screen TV. There was 2 TV'S in my room. (1 in the living room area & 1 in the bedroom) There is a coffee maker, microwave, & refrigerator. Along...

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Helpful?
Thank Clorissa P
ComfortSuitesABQ, Front Office Manager at Comfort Suites Albuquerque, responded to this review

Dear Clorissa P, Thank you so much for taking the time to fill out our online survey regarding your recent stay with us. We are happy to hear our hotel was spacious and clean. As a team, we do our best to provide our guest with utmost service of satisfaction. Your feedback is an encouragement to our hotel and let's...

Phoenix, United States
Reviewed 4 weeks ago

Friendly and helpful check in. Excellent bed and room space. The refrigerator keep my ice bottles frozen, and other food fresh. It was great we were next to the outside door for easy breaks outside for my 4 legged friend.

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Helpful?
Thank Kristin S
ComfortSuitesABQ, Front Office Manager at Comfort Suites Albuquerque, responded to this review

Dear Kristin S, Thank you for the time you took to respond to our online survey. We appreciate your feedback and are please to hear you and your four-legged companion enjoyed your room. Having a satisfying stay is the goal of our hotel and it's nice hearing we are meeting that expectation. We hope to see you and your best...

New Laguna, New Mexico
Reviewed 30 October 2016

This is probably one of the only hotels me and my family stay... The area is a great spot and had never ran into any type of problems. If I did I bet they wouldn't hesitate to help me or my family. Been staying here since 2011... no complaints so far.

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Helpful?
Thank 15so
ComfortSuitesABQ, Front Office Manager at Comfort Suites Albuquerque, responded to this review

Dear 15so, Thank for taking the time to provide us with your positive feedback. We are glad to hear you're a returning guest and haven't had any problems, this is our goal. Your compliments serve as a encouragement to our team. It is always satisfying to hear we meet our guest's expectations, and we look forward to seeing you next...

Birdsboro, PA, USA
Reviewed 28 October 2016

Room was clean but small. The bath area was divided with the sink separate. The shower and toilet were in a little room. Small? Well there wasn't room for more than one person in there. Was in town for the Hot Air Balloon Festival. Had to get up at 4am to drive to the shuttle area for transportation to the...

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Helpful?
Thank jcarmello
ComfortSuitesABQ, Front Office Manager at Comfort Suites Albuquerque, responded to this review

Dear jcarmello, Thank you for taking the time to provide us with your feedback! We value your opinion and are pleased to hear your stay with us was good during the balloon fiesta. Starting breakfast early for balloon fiesta is how we accomodate to make your stay pleasant. On behalf of our entire team we want to thank you for...

Waikoloa, Hawaii
Reviewed 25 October 2016

We stayed here for a night while traveling. The room was kind of small, and the bathroom was not very private. It was clean, and the bed's were comfortable. It didn't come close to the room we had the next night at the Hilton Garden Inn in Gallup for about the same price though.

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Helpful?
Thank Bernie W
ComfortSuitesABQ, Front Office Manager at Comfort Suites Albuquerque, responded to this review

Dear Bernie W, Thank you for taking the time to fill out our online survey and to tell us how we are doing. You feedback helps us to improve on our shortfalls and continue with our efforts on the things we are already doing right. We apologize the layout of your room wasn't satisfactory to your travels. I am glad...

phx
Reviewed 23 October 2016

Though the Front Desk Staff was exceptional, the room was disappointing. There was mold around the bathtub fixtures and the bed mattresses need updating. As all Comfort Suites, they provide plenty of pillows and bathroom towels.

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Helpful?
Thank mreid
ComfortSuitesABQ, Front Office Manager at Comfort Suites Albuquerque, responded to this review

Dear mreid, Thank you for taking the time to fill out our online survey. We apologize for failing to meet your satisfaction. Comfort Suites in Albuquerque has been newly remodeled about five years ago, we do our best to keep it up to date. We appreciate your feedback and will share this information regarding the mold issues to the appropriate...

Reviewed 19 October 2016

We were trying to book on line and having trouble. Finally went to the hotel and Jaiime told us to use their password and log in outside the hotel for a better rate. He helped us in so many ways. When I thanked him he said "It is my pleasure. That is what I am here for." He got us...

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Helpful?
Thank Peggy S
ComfortSuitesABQ, Front Office Manager at Comfort Suites Albuquerque, responded to this review

Dear Peggy S, Thank you for taking the time to fill out our online survey regarding your stay with us. We are delighted to hear that the staff was very helpful with your questions and concerns. We do our best to make sure all our guest have a memorable stay. We very much appreciate and value your feedback and will...

Waterford, Michigan
Reviewed 18 October 2016

The hotel was clean and the staff was friendly. The rooms are large. The hotel is centrally located and is near I-25, which made it easy to get anywhere in the city. The only issue I had was that the breakfast wasn't that great, but that's not a deal-breaker for me. I'd recommend this hotel to anyone going to ABQ.

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Helpful?
Thank brandyv248
ComfortSuitesABQ, Front Office Manager at Comfort Suites Albuquerque, responded to this review

Dear Brandyv248, Thank you for providing us with your feedback on your recent stay at our property. Here at the Comfort Suites, we do our best as a team to make your stay exceptional. I am sorry to hear that breakfast wasn't the best, I will share this with my staff and we will see what we can improve to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Fully Renovated Comfort Suites Hotel located close to the Balloon Fiesta Park, Sandia Ski and the Business Journal Center District. The University of New Mexico is just a short drive from us as well as the Sunport Airport is 15 minutes. We provide free hot breakfast, free internet, free parking and all of our rooms are a suite with a pull out sleeper sofa. ... more   less 

Additional Information about Comfort Suites Albuquerque

Address: 5251 San Antonio Dr NE, Albuquerque, NM 87109-4135
Region: United States > New Mexico > Albuquerque
Price Range: RM355 - RM470 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Albuquerque 2.5*
Number of rooms: 70
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Also Known As:
Quality Inn Albuquerque
Quality Hotel Albuquerque
Hotel Style:
#5 Spa Hotel in Albuquerque
#6 Family Hotel in Albuquerque
#20 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Albuquerque staff and other travellers.
5 questions
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Questions? Get answers from Comfort Suites Albuquerque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast could use more protein options. I would prefer scrambled eggs with grated cheese on the side. salsa as a condiment would make breakfast even better. Fresh vegetables, carrots, celery, mini tomatoes. ”
 of 5 bubbles 916kristins, 7 Nov 2016 | Read review
“Nice and big”
 of 5 bubbles 15so, 30 Oct 2016 | Read review
“No complaints”
 of 5 bubbles patriciasD1772IX, 13 Oct 2016 | Read review
“Ask for upper level rooms facing the rear. Parking lights are bright and annoying. ”
 of 5 bubbles ual777, 27 Sep 2016 | Read review
“Pick your view - the mountain (and get the sunrise) or the city”
 of 5 bubbles mjgxx, 10 Sep 2016 | Read review
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