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Being right off I-40 this hotel is in a really convenient location. Close to stores and restaurants. It's only 15 minutes from the airport. Security guard monitors property during the night. I recommend a courtyard facing room. Probably quieter than facing the street or parking...More
1 Thank dduren
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank)Responded 15 January 2016
We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind...More
As others have noted, this is not a typical HIE property as it must have been converted from another hotel. It is a two floor square with a central outdoor courtyard and rooms either facing the courtyard or towards the streets. All outside stairs and...More
Thank Rich B
Response from jduran2016, Manager at Holiday Inn Express Albuquerque (I-40 Eubank)Responded 29 March 2016
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
Hyatt Park Place Uptown sold out. Web reviews of HIE looked OK so we took a chance. Big mistake. Dec 16 check in during cold spell. Sort of a Bates motel "homeyness." Room AC/heater could not be controlled...just kept getting hotter and hotter or colder...More
Stayed 2 nights on business. I don't usually stay at hotels with outside door to parking lot as a single female traveler, but this was okay. Back window with curtain looks over to indoor pool area which is a clever feature.
Fairly convenient location. Next...More
This hotel was close to my in-laws for a 4 night stay. The front desk was friendly, professional, and helpful. Daily breakfast had the good variety we've come to expect at HIE. We are Platinum Elite members, and were upgraded to a suite. Yay! The...More