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We rented two rooms for a total of five days. To begin with, their internet was down creating a long line of customers. Also, the toilet in one of rooms failed, and finally, the maid service did not clean one of rooms on our last...More
Response from Justin T, General Manager at Fairfield Inn Albuquerque University AreaResponded 15 March 2017
We understand the concern, not being able to check in, due to the server being down. We have also addressed the issue with toilet and housekeeping not cleaning room.
More importantly, we appreciate you making us aware so these issues can and have...More
Had a little trouble getting checked in due to a power outage; however, Jim at the front desk was very professional and did everything he could do to make my wait more comfortable. As a result of the lengthy check-in I was given a deeply...More
I can't say this place is horrible, but it's not nearly as good as what I expected from a Fairfield. The hotel is rundown and somewhat outdated. There are visible signs of wear and tear in the hallways, pool area, and in the room itself....More
Thank Gator T
Response from Justin T, General Manager at Fairfield Inn Albuquerque University AreaResponded 17 February 2017
Your comments are much appreciated. Though your stay was not perfect and were happy in some areas, please accept our apologies for issues seen/experienced in other areas. We have addressed the room not being cleaned with the housekeeping staff , so it is...More
The nice picture of the hotel, while probably not doctored, misses its factory look both outside and in. You drive through a factory looking area into a parking lot with multiple signs reading, not responsible for your vehicle etc. I actually thought about standing guard....More
Thank Martin R
Response from Justin T, General Manager at Fairfield Inn Albuquerque University AreaResponded 14 February 2017
Thank you for your recent visit here and for your comments provided. We do try hard to provide top notch service, so we appreciate that was noticed ,. along with the cleanliness.
We stay at the Fairfield when we are in Albuquerque. They are always very professional and the room are spotless I enjoy their swimming pool, sauna and hot tub. This was another great stay except for some of our fellow guest . Kids cannon balling...More
US$87 - US$128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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