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Hampton Inn & Suites Providence Downtown

1,100 reviews
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Traveller (64)
Room & Suite (235)
Dining (28)
Overview
  • Excellent60%
  • Very good30%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Providence Downtown
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,100)Write a Review
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Show reviews that mention
All reviewsbrown universitygreat locationcomplimentary breakfastthe financial districtvalet parkingthe breakfast areayogurtwithin walking distancehistoric buildingrhode island school of designclean rooma great staycollege hillbusiness centercorner roomper nightnice rooms
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1 - 5 of 1,070 reviews
Reviewed yesterday

Great location , close to restaurants and the university , hotel is historic, however the rooms could use a refresh, the bathroom tub was leaking , the HVAC was loud and thermostat not working, hotel staff were nice, breakfast was good. Bed was comfy but...More

Thank 481maricarp
Hotel's Favourite
Reviewed 29 November 2017

The Hampton Inn & Suites in Providence (Downtown) is located close to the great restaurants, shopping, business center, Brown University and historical sites. The service was impeccable. The staff was very friendly. Breakfast was especially good for a Hampton. Spacious room and big shower. Lots...More

1  Thank 512Okie
Response from Christopher_French, General Manager at Hampton Inn & Suites Providence DowntownResponded 30 November 2017

Fantastic review! Thank you for the 5 stars for our hotel. If you are ever in the area again, please stop by to visit us!

Reviewed 2 weeks ago via mobile

I have stayed her several times in the past and the staff and hotel are outstanding. Great decor and wonderful historic rehab of an old bank building into this Hampton Inn. One of the more unique Hampton’s I have stayed in. First class presentation and...More

1  Thank Jimriver
Response from Christopher_French, General Manager at Hampton Inn & Suites Providence DowntownResponded 2 weeks ago

Thank you so much for the kind words about your most enjoyable stay at our property. We appreciate that you took the time to write about your experiences and we are grateful to hear that we followed through on providing a "first class presentation"! Our...More

A TripAdvisor Member
21
Reviewed 4 weeks ago via mobile

2nd visit to this hotel. Was booked in by my company and although the front desk on each occasion was advised they was a card registered by my organisation refused to acknowledge this. So took the holding money for the room from my own card....More

1  Thank A TripAdvisor Member
Response from Christopher_French, General Manager at Hampton Inn & Suites Providence DowntownResponded 2 weeks ago

Good Morning, Thank you for taking the time to review our property and explain your situation. I do apologize for the inconveniences that our property management system may have caused on your account, however we explained at check-in, the typical processes of all our Hilton...More

Reviewed 4 weeks ago

I had a bad experience at this hotel, and would not stay or recommend anyone I know to stay here. I was charge for things that I did not do, as well as being doubled charged on my account. Resulting in messing my bank account...More

Review collected in partnership with Hampton
Thank Cassandra M
Response from Christopher_French, General Manager at Hampton Inn & Suites Providence DowntownResponded 4 weeks ago

Hello Cassandra, We have received multiple complaints on different platforms from you regarding your stay. We have made every attempt to reach out to you to clarify just what took place. Our Front Office Manager did explain when you checked in, that we would authorize...More

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123456214
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$142 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Providence
#1 Green Hotel in Providence
#3 Romantic Hotel in Providence
#4 Business Hotel in Providence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$142 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Providence
#1 Green Hotel in Providence
#3 Romantic Hotel in Providence
#4 Business Hotel in Providence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (235)
Dining (28)
Amenities (64)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Mary W
23 January 2018|
AnswerShow all 2 answers
Response from Wendy W | Reviewed this property |
I did not use the shuttle service however, the hotel is very accommodating, so I'm sure they can help with this if you give them a call ahead. If not, Providence Place is just a few blocks away so you may be able to walk.
0
Votes
Mark50
29 July 2017|
AnswerShow all 9 answers
Response from Christopher_French | Property representative |
The City of Providence does not offer any overnight parking on the streets between the hours of 2AM-6AM. Only options that are available are parking lots in our immediate area or our valet option. Our valet option is $28... More
0
Votes
michelesajdak
3 April 2017|
AnswerShow all 3 answers
Response from Christopher_French | Property representative |
Thank you for the question: Unfortunately no, our shuttle does not go to Twin River Casino however a quick taxi or uber and you will be there in no time!
0
Votes
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123456
Room Tips
"For a view ask the staff - my room overlooked a parking garage."
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"The higher the nicer the view."
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"Higher floors are likely more quiet."
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"High rooms have a view."
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