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Providence Marriott Downtown

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Providence Marriott Downtown
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1,325 Reviews from our TripAdvisor Community

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Ithaca, New York
Reviewed 2 days ago NEW

Pros: Excellent, friendly customer service at check-in. Platinum status recognized and an upgrade provided to concierge floor. Cons: This must be the most tired Marriott room I have stayed in. While clean, my room was badly in need of a refresh and quite dated and worn. The concierge lounge did not fare better aesthetically. Evening hors d'oeuvres were adequate. Breakfast...

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Helpful?
Thank fcad
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear fcad, Thank you so much for taking the time to share your feedback about your stay. We were delighted to read that you found our staff engaging. We also thank you again for your loyalty to Marriott. I do apologize that you were not satisfied with your room. If you would like to speak with us regarding this matter,...

Providence, Rhode Island
Reviewed 3 days ago NEW

We stayed for a night to celebrate a birthday. Our rooms were perfect and ready the way we had reserved them. The concierge lounge was well stocked and had a great variety of food to make everyone happy. Kristine in the concierge lounge was very accommodating and pleasant. She made my daughter's birthday very memorable as she got her a...

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Helpful?
1Thank kcordischi
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear kcordischi, Thank you for taking the time to share your awesome experience with us! I am so delighted to read that Christine took such good care of you and made your daughter's birthday extra special. I do apologize that our hot tube was closed due to maintenance. Our outdoor pool and poolside lounge, AQUA, will be opening next month....

Reviewed 3 days ago NEWvia mobile

Hotel was clean and staff friendly. Kids had a blast at pool but hot tub wasn't working which was disappointing. Kris in concierge lounge goes above and beyond to make your snack or meal extra special. She is a delight! She is customer service at its best!

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Helpful?
Thank Wendy J
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear Wendy J, Thank you so much for taking the time to share your comments with us. I am so pleased that Kris took such good care of you in the concierge lounge. I will be sure to share your comments with the entire hotel team. Our outdoor pool and poolside lounge, AQUA, will be opening next month. Hope to...

Boston, Massachusetts
Reviewed 4 days ago NEW

Nothing not to like about this hotel. It's in a convenient location, has valet parking, nice lobby, friendly staff, nice rooms. There's an interesting bar downstairs that has a fun vibe as well. I don't believe there's a restaurant on premise, but I could be wrong about that. I had room service which was expensive, but good.

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Helpful?
Thank Opinionsareus
Bridgewater, New Jersey
Reviewed 1 week ago

Great availability of services, pool, gym, bar, restaurant, salon, convenience store, etc.... Everyone from the porter to the front desk to the concierge were polite, friendly and knowledgeable. We're coming back to this property in 3 weeks.

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Helpful?
Thank Matthijssen
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear Matthijssen, Thank you so much for taking the time to share your feedback about your stay. I am so pleased that you found our amenities and services to be so convenient. Providing pet owners with a realistic option for their pets when they travel is so important. More and more folks are choosing to travel with their pets as...

Reviewed 1 week ago via mobile

Our experience was excellent! The food was delicious and plentiful. The service was outstanding. The desserts were picture perfect!Everyone was so pleased! If it were ever up to me, I would choose only the Providence Marriott. Donna Diorio is a jewel. Her advice, suggestions and personality are unparalleled!The banquet room and decor were tasteful and appropriate. The guest rooms were...

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Helpful?
Thank Joanne R
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear Joanne R, Thank you so much for taking the time to share your feedback about your event and your stay at our hotel. Our Director of Catering, Donna DiOrio, is the best at what she does! I am delighted that your event was so successful. We look forward to serving you and your guests in the future. Sincerely, Jennifer...

New Britain, Connecticut
Reviewed 1 week ago

Spent the night in Providence and enjoyed our stay here! We were able to park at the hotel and shuttle into town. Enjoyed a "night swim" in the pool. Didn't get a chance to use the fitness room - but did scope it out (was decent). Ladies -- a black hand towel for our make up :-) What really made...

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Helpful?
Thank Adventuring2017
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear Adventuring2017, Thank you so much for sharing this amazing story about your stay! How cool! Our team strives to make connections with our guests every day. This is one of the best I've heard so great job to Chelsie and Paola! Our outdoor pool and poolside lounge, AQUA, will be opening for the season next month. Hope you can...

Charlotte, North Carolina
Reviewed 1 week ago

I typically like to stay at the Omni because I enjoy the convenience of the mall just a short walk away, but this trip I decided to stay at Marriott to save $10 per night for my company. When I was checking in at 5PM I had regrets because it was early and I wondered if I'd have much to...

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Helpful?
Thank adonahue2017
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear adonahue2017, Thank you so much for taking the time to share your awesome feedback. I am so delighted that you highly recommend our hotel. We have shared your review with the entire staff. Associate recognition is very important to us so thank you for sharing the exception level of guest service you received. Our restaurant the Bluefin Grille is...

California
Reviewed 1 week ago

There is free parking and the hotel is near downtown. The rooms were comfy and well decorated. I asked for quiet room and we received one. We swam in the pool which was not very big or warm but passable. There are many children at times. The staff was very friendly and efficient and the grounds were kept clean. Luckily...

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Helpful?
Thank viajara821
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear viajara821, Thank you so much for taking the time to share your experience with us! Our staff is amazing so thanks for the kudos. I am also delighted that you enjoyed the pool. Our outdoor pool and poolside lounge, AQUA, will be opening next month. We hope to see you poolside. Thank you for recommending our hotel! Sincerely, Jennifer...

Reviewed 2 weeks ago

Free parking is a huge draw for us & this is our go to hotel the 5 times a year we are in Providence- we have tried others. Good location, easy on/off highway, and walk able to downtown on a nice day. If not they offer transportation with some of their packages. The staff from front desk , bar area...

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Helpful?
1Thank 397janiceg
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear 397janiceg, Thank you so much for taking the time to share your feedback about your stay. Our location is excellent - so close to the top area attractions, restaurants and shops. Our complimentary shuttle service is great for rainy days or for when you don't feel like walking. I am so pleased that we are sure to accommodate you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Bluefin Grille at the Providence Marriott Downtown
Bluefin Grille at the Providence Marriott Downtown
Cuisines: American, Seafood, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Resort-style atmosphere hotel located in downtown Providence. Situated near the state capital, I-95 and historic East Side. Free parking, connecting indoor/outdoor pools. Outdoor lounge, AQUA(seasonal),voted Best Hotel for Pool Lovers by Yankee Magazine in 2014. Award-winning Bluefin Grille open for breakfast, lunch and dinner. Inclusive overnight packages available - Twin River Casino Package, Ultimate Dining Escape, VIP Kids Escape, Romance packages, Martinis & Manicures spa package, Golf Challenge , etc Full-service G Salon & Spa and golf privileges at private golf course. Marriott Greatroom - and all new meeting space and ballrooms. Complimentary wireless and shuttle service (by reservation). ... more   less 

Additional Information about Providence Marriott Downtown

Address: 1 Orms St, Providence, RI 02904-2221
Region: United States > Rhode Island > Providence
Price Range: RM700 - RM1,576 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Providence Marriott Downtown 3.5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Providence Marriott Downtown Hotel Providence
Marriott Providence
Hotel Style:
#3 Business Hotel in Providence
#4 Family Hotel in Providence
#5 Romantic Hotel in Providence
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Questions & Answers

Here's what travellers have asked, with answers from Providence Marriott Downtown staff and other travellers.
13 questions
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massachusetts
over a year ago
Potomac, Maryland
10 months ago
Worcester, Massachusetts
Buffalo, New York
over a year ago

See all questions (13)

Questions? Get answers from Providence Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for quiet room away from the highway.”
viajara821, 11 Apr 2017 | Read review
“My wifi free as I am gold rewards member.”
397janiceg, 8 Apr 2017 | Read review
“A room near the pool area is fantastic”
Macholl, 31 Mar 2017 | Read review
“Become a Gold member for Marriott... it has its rewards”
580raymonde, 30 Mar 2017 | Read review
“Ask for a room on the 6th Floor Leftside/Pooliside”
shays2015, 27 Mar 2017 | Read review
5 of 5