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Hilton Garden Inn Providence

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Traveller (78)
Room & Suite (28)
Dining (5)
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Overview
  • Excellent45%
  • Very good26%
  • Average12%
  • Poor10%
  • Terrible7%
Travellers talk about
“india point park”(16 reviews)
“highway side”(8 reviews)
“bike path”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Providence
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Providence
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)
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Traveller rating
135
83
38
32
24
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LanguageEnglish
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135
83
38
32
24
Show reviews that mention
All reviewsindia point parkhighway sidebike pathgreat view of the bayfox pointfree parkingdiamond membershuttle servicebrown universityshort drivenice hotelthe hotel offerswould stay here againclose proximityhotel shuttleguest roomsclean rooms
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1 - 5 of 312 reviews
Reviewed 4 days ago

We booked this hotel for a cruise we were taking from across the street. We later learned even the cruise line recommended the Hilton downtown. Combine this with the fact they were not shuttling from the airport should have thrown up red flags. You enter...More

Thank Poingdexter
Response from Kathy S, General Manager at Hilton Garden Inn ProvidenceResponded 3 days ago

Dear Poingdexter, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to...More

Hotel's Favourite
Reviewed 23 January 2018

To start with, Kathy Schnell, the General Manager runs an incredibly smooth operation at the Hilton Garden Inn. Situated on the Harbor, there are running/biking/walking paths right outside the front door! The hotel is also nestled near numerous restaurants and shops and of course the...More

2  Thank vtgmsc
Response from Kathy S, General Manager at Hilton Garden Inn ProvidenceResponded 24 January 2018

Dear vtgmsc, Thank you for the 5 star review! We value and appreciate your business. I am so glad you and your family enjoyed your stay here at the Hilton Garden Inn Providence. It sounds like you had the opportunity to enjoy all the wonderful...More

Reviewed 4 days ago

Stayed here for a few nights. The rooms were very modern and clean. The hotel staff were courteous and nice to us. Location is good, you can drive to the city or other parts of Providence within reason. Overall, it was a pleasant stay.

Thank Phantastic4u
Reviewed 5 days ago

We checked into the hotel at 6:30 pm. I had pre-selected a room as a Diamond member but was told that the room was not ready because another Diamond member had a late checkout from that room. We were moved to a different room that...More

Thank Rayandra
Response from Kathy S, General Manager at Hilton Garden Inn ProvidenceResponded 4 days ago

Dear Rayandra, Thank you for taking the time to review our property. My apologies we have fallen short of providing you with an excellent visit. Rest assured your feedback has been shared with the hotel team to aid in improving our services. Please reach out...More

Reviewed 1 week ago

I always enjoy staying here. Great view of Bay. Friendly staff. Usually an easy sleep. Supper fine in bar. My review would be better but for an infant next door last time-crying for hours. No, did not report—too late to change rooms.

Review collected in partnership with Hilton Garden Inn
Thank 94gina
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Meeting Rooms
Laundry Service
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$173 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$173 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (78)
Room & Suite (28)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Lora F
17 February 2017|
Answer
Response from Ron S | Reviewed this property |
Their shuttle does not go to the airport. It only goes about 3 miles. The airport is over 10 miles. The hotel recommends Lyft, Uber or a cab if you do not rent a car.
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Room Tips
"There is a waterfont view... I would book a different hotel"
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"Do not choose a room (ex. 423, 523) that is above the smoking area outside the front entrance."
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"The harbor view is worth it, but make sure you pick a room farther away from the elevators."
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"Face the bay side and park under the hotel during bad weather."
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