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All reviews india point park bike path indian point highway side great view of the bay harbor view room free parking brown university short drive the hotel offers shuttle service close to downtown very nice hotel hotel shuttle desk clerk would stay here again college visit
Nearly all about the Hilton Garden Inn in Providence, RI is average from check-in, to staff to rooms to comfort except the bed linens which was old, flimsy and need replacing. Would I stay here again? Probably not. Would I recommend it to others? No.More
Response from Kathy S, General Manager at Hilton Garden Inn ProvidenceResponded 2 days ago
Thank you for taking the time to share your feedback about the hotel. I'm sorry you had a less than favorable stay with us. Please accept my apologies! We pride ourselves on the service we provide at this hotel, so it is disappointing...More
We overnight in Providence frequently but have always stayed downtown. This was the first time at India Point, which is just across the river (Off 195, the Cape route), but it won't be the last. Although the HGI is situated between two busy highways, it...More
Response from Kathy S, General Manager at Hilton Garden Inn ProvidenceResponded 5 September 2018
Thank you for taking the time to provide a detailed review of our hotel. We appreciate the positive feedback! I'm glad that you had an opportunity to enjoy all the wonderful local attractions the hotel has to offer, and our waterfront lounge. I...More
We got robbed - on sunday we had to go to a wedding so i left my big purse in the room with a wallet containing 70 euros and several cards. When we came back the 70 euros were gone. There was no supply of...More
Response from Kathy S, General Manager at Hilton Garden Inn ProvidenceResponded 6 days ago
We appreciate your review of our hotel and assure you that we take your feedback seriously. We will be reviewing our standards with all of our departments and every effort will be made to improve the quality of our service and standards.
The hotel is located right across from the harbor and a small park. The views on the harbor side are gorgeous and sound from the highway is minimal but you can still hear the traffic. The rate was not worth the room or view, 50$...More
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Good location with a good water view, at an upgrade. Rooms need some attention as far as a lot of loose towel racks, loose shower rack and door to bathroom sticks. Most of the staff was excellent. Will probably stay closer to main part of...More
A quiet hotel retreat featuring spectacular views and the only hotel on picturesque Providence Harbor, Hilton Garden Providence offers guests the opportunity to relax with contemporary amenities with close …Moreproximity to top Providence attractions. Rooms feature a dedicated desk area, complimentary WiFi, and a hospitality center with a mini-fridge, microwave, and Keurig. Enjoy onsite dining at Garden Grille and access to our indoor pool and fitness center. Less
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