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JW Marriott Tucson Starr Pass Resort & Spa blends seamlessly into its tranquil yet animated mountaintop setting, as natural as the surrounding desert itself. Our resort in Tucson, Arizona merges surpassing luxury and personal service with ample family-friendly recreation, an incredible...
Offers from JW Marriott Tucson Starr Pass Resort & Spa
I've been here for work. Took my family for the first time in June. The Lazy River with mountain back drop is surreal for this boy from the midwest. The grounds are immaculate - really enjoyed my conversations with staff, especially engineer Sal Perez who...More
Response from TeamMarriott, Manager at JW Marriott Tucson Starr Pass Resort & SpaResponded yesterday
Thank you so much for choosing the JW Marriott Tucson Starr Pass Resort & Spa and for your very kind review! It is always great to read from our guests how much they loved our attentive service and enjoyed the serene atmosphere which...More
The employees were on top of it! The quality of the food at EACH place was amazing. the service was excellent. The room was clean and absolutely every aspect of the trip was accounted for by the JW staff. Thank you very much for a...More
About 1200 amputees come here every 3 yrs for a conference & our room AC just wasn’t cold enough for 2 lower extremity amputees. We called. Coy & Sal were there working 10 mins! They fixed the issue immediately & then politely inquired why so...More
Sal deserves 5 stars! He understands customer service at it's best! Super quick service with a smile! We had a spider in our room and was very responsive within minutes. If only all hotel employees were as great as him, the world would be a...More
Thank Christina D
Response from TeamMarriott, Manager at JW Marriott Tucson Starr Pass Resort & SpaResponded 2 days ago
Dear Christina D,
Thank you for the excellent comments regarding your stay at the JW Marriott Tucson Starr Pass Resort & Spa. We make every effort to provide service that is above and beyond your expectations, so we are pleased to read we accomplished just...More
We have been here for 4 days with the national Amputee Coalition conference. Not only did they quickly get my husbands' shower chair delivered but they have all been very courteous and helpful the entire week.
Tonight we noticed our remote control went missing after...More