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Best Western Royal Sun Inn & Suites

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Traveller (212)
Room & Suite (240)
Videos (1)
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About

#28 of 137 hotels in Tucson
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Located in Tucson,AZ, the Best Western Royal Sun Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Baggage storage
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Bar / lounge
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
1,756Review20Q+A100Room tips
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Scott D wrote a review 7 Mar
Spring, Texas9 contributions2 helpful votes
If you like older properties that have been well maintained and enjoy the charm of the older architectures, this might be the spot for you. We loved the fountain and garden area. While the rooms are indeed a bit dated, the essentials - appliances, TV's, fixtures, beds, locks - are all quite up to date and well maintained. It lacks the gleam of the latest chrome-and-glass wonders, but it is comfortable, inviting, and very reasonably priced. A short drive from the 4th Avenue district with quite a few interesting restaurants. It would be a great stop for a Route 66 themed trip. The complementary breakfast at the adjacent restaurant was excellent and a step up from the usual self-serve breakfast buffet unless you really want a LOT of food - and you can complement the free breakfast selections with other items are reasonable prices if you want. Service was great on all aspects. We would definitely come back!
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Royal Sun Inn & Suites
Responded 1 week ago
Dear GridLeakBias, A big thank you for leaving your five-star rating of our hotel. We value our customer's experience. That is why we always make sure that our facilities are in good shape to provide our customers the best we can offer at a reasonable price. We're delighted to hear that you enjoyed the breakfast during your stay! A good breakfast can indeed set a positive tone for the day. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherrie S wrote a review Jun 2023
Madison, Virginia2 contributions1 helpful vote
Hotel's Favourite
GREAT hotel for the family. Rooms are clean. (The water is very HOT so beware of that). Very friendly; beakfast is great and Erin is an amazing hostess/waitress. This is our 4th visit here. Pool is crystal clear and the kids had a great swim - 8, 5, 3 and 1 year
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Best Western Royal Sun Inn & Suites
Responded 28 Jun 2023
Thank you for your glowing review of your stay at Best Western Royal Sun Inn & Suites. It is fantastic to see that your kids enjoyed some time playing in the pool and that you liked our delicious breakfast options. We love welcoming back our returning guests and look forward to seeing you again soon! Jimmy Solanki, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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danworley wrote a review Feb 2024
4 contributions
The decor of this hotel is a desert theme that i really enjoy. The restaurant is excellent food and Ryan is just a super cool dude. Try the meatloaf sandwiches, You will enjoy this place. I highly recommend staying at this place.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Royal Sun Inn & Suites
Responded 4 weeks ago
Hi danworley, I can't begin to tell you how much we enjoyed reading this review. Thank you for your compliments to our staff, hospitality and breakfast layout. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We will be sure to share your kind regards with Ryan ; and we are looking forward to your next visit to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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louD7942YF wrote a review Feb 2024
Folsom, California1 contribution
See title; this room was filthy and in disrepair. The neighborhood was sketchy and populated by drug addicts and homeless. Police activity throughout the night when reported to management in the morning excuses made. I have pictures to share on the room onterior.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Royal Sun Inn & Suites
Responded 4 weeks ago
Hi louD7942YF, Thank you for taking the time to share your experience with us. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We are sorry to hear that your room were not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff, and especially that we were not notified of this issue so that we could have relocated you to a more comfortable room right away. Know that your voice is of tremendous importance to us, and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. It is always our goal to give you a 5-star experience and I apologize for failing to do so. I hope that we will impress you with exemplary service during future visits
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Holly E wrote a review Feb 2024
Prescott, Arizona2 contributions1 helpful vote
Lots of little unresolved issues that add up to an overpriced hotel and a lousy complimentary breakfast. No place to plug in phone for recharge; a bathroom light sensor that auto activates overhead light and awakens sleeping partner; late wake-up call for second time; items requested (microwave & extra pillows) not provided, though on second request did get pillows at least; terrible coffee in room; limited breakfast items and greasy, low quality food.; scratchy sheets/pillowcases.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Royal Sun Inn & Suites
Responded 12 Feb 2024
Hi Holly E, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We apologize that you did not enjoy the complimentary breakfast. It's important for us to impress our guests and your comments will make this goal that much more attainable. I do apologize for the lack of an electrical outlet and your suggestions are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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portlandsam2016 wrote a review Feb 2024
Portland, Oregon14 contributions1 helpful vote
I have stayed at a few BW's and thought this would be at least OK, especially with the location near downtown. It turned out to be so gritty that we couldn't even stay. The place was undergoing some renovation, so our room was in the middle of a kind of construction site. There was a bare mattress against the wall outside our unit, and some other junk on the other side of our door from the mattress. There was a truck and trailer with junk to haul away right next to our parking space, and then a dumpster next to that. The neighborhood nearby was about as unsightly as the room. We checked in and looked at other options. Radisson right downtown was the same price (plus $20 for parking), so we went with that and checked out. Half of our payment was refunded. The Radisson was much better. After this I know not to simply go with a place based on the Best Western brand. In spite of the name, the quality varies a lot. This was the worst of 5 BW's that I stayed at.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: This is the seediest BW I have stayed in.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Royal Sun Inn & Suites
Responded 10 Feb 2024
Hi portlandsam2016, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I am so sorry for the inconvenience that you experienced due to the ongoing construction and renovation process at our hotel. We value your feedback as we transition through the renovation process, and comments like yours will help us to grow and improve. We appreciate the time you took to share your concerns, and I hope you’ll return for a more enjoyable stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nlekbarnes wrote a review Dec 2023
Yuma, Arizona1 contribution1 helpful vote
Our stay at this Best Western was the best part of our weekend. Room was clean, bed was comfortable, quiet room. Nice breakfast with several options available.Easy to find Best Western from interstate,
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations Manager, General Manager at Best Western Royal Sun Inn & Suites
Responded 10 Dec 2023
Hi nlekbarnes, We are excited to learn of your five-star experience at our hotel ! We thank you for noticing our comfortable bed, and the cleanliness of our room. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are delighted to serve you and we look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lou wrote a review Nov 2023
1 contribution1 helpful vote
Fitness center not open until 8 am which doesn’t work for most travelers. Hotel has strong chemical smell. Tubs appear old and dirty. Good location to downtown but neighborhood sketchy. Bed comfortable and lots of room. Do not recommend this hotel.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations Manager, General Manager at Best Western Royal Sun Inn & Suites
Responded 17 Nov 2023
Hi Louis S, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We continually strive to ensure that our rooms smell fresh and clean without the chemical odor at our hotel. I am so sorry to hear about the gym. Rest assured that everything you said will be forward to the management team so they can tackle this issue as soon as possible. I'm glad you found our location to be convenient, and I hope you will find your expectations to be far surpassed during your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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danworley wrote a review Nov 2023
4 contributions
This place has a college campus kind of vibe and the restaurant is excellent. The have a meatloaf sandwich that is incredible. It’s an older hotel and it needs remodeling, but the outdoor decor is very cool; palm trees, arched frames, fountains and just cool looking southwest decor.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Royal Sun Inn & Suites
Responded 12 Nov 2023
Hi danworley, I am so pleased to hear that you enjoyed your stay! Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We take pride in our meal offerings and our decorations as well, though your impression of our rooms is in need of a fresh update. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cherry_Wonderdog wrote a review Oct 2023
New England3155 contributions4700 helpful votes
Best Western Royal Sun treated us well for our one-night stay in October 2023. Our Friday evening check-in went smoothly; the front desk was staffed by the manager’s daughter who welcomed me, provided water, explained the essentials, and directed me to my room. Carmen, the manager herself stopped by, too, and she was sincere and informative with her suggestions and evidently took pride in her property. I was surprised by their warmth, because my phone conversations with the lady on the phone had been less than ideal. She was curt, dismissive, and rather unpleasant. Our room was a suite, replete with an extra room with TV and sofa as well as full jacuzzi tub (of which we did not take advantage). Everything in the bathroom worked fine, including the water pressure in the shower. Our beds were comfortable although the pillows were oversized and left me with a sore neck. The air conditioning system filtered through the sink/washing area in the middle of the room, and unfortunately it was too loud. Thankfully the hotel left earplugs for the passing train – I needed it for the A/C. Beyond that, the room felt and looked dated (older carpet, older phone jacks, etc), and Cherry Wonderdog concluded it could stand an upgrade over the next few years. Breakfast was complimentary just a few steps away at the adjoining restaurant, Bumsted’s. There was a good selection, and the pancakes, French toast, and eggs were all quite good. The meal only suffered from oily sausages, weak coffee (milk not provided), and a strong-armed server.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations Manager, General Manager at Best Western Royal Sun Inn & Suites
Responded 26 Oct 2023
Hi Cherry_Wonderdog, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. I am happy to learn that you enjoyed the value and our customer service was great. We are sorry about the HVAC that is not working properly. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 637 - RM 887 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus royal sun hotel tucson, best western tucson, tucson best western
FORMERLY KNOWN AS
BEST WESTERN Royal Sun Inn & Suites
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
79
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN ROYAL SUN INN & SUITES: UPDATED 2024 Hotel Reviews, Price Comparison and 497 Photos (Tucson, AZ) - Tripadvisor

Frequently Asked Questions about Best Western Royal Sun Inn & Suites
Which popular attractions are close to Best Western Royal Sun Inn & Suites?
Nearby attractions include Arizona Party Bike (1.2 km), Presidio San Agustin Del Tucson Museum (1.2 km), and Old Town Artisans (1.2 km).
What are some of the property amenities at Best Western Royal Sun Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Royal Sun Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Royal Sun Inn & Suites?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Best Western Royal Sun Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Royal Sun Inn & Suites?
Conveniently located restaurants include El Charro Cafe - The Original, The Little One, and Time Market.
Are there opportunities to exercise at Best Western Royal Sun Inn & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Which languages are spoken by the staff at Best Western Royal Sun Inn & Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Royal Sun Inn & Suites?
Many travellers enjoy visiting Presidio San Agustin Del Tucson Museum (1.2 km), A Mountain (Sentinel Peak) (2.9 km), and Barrio Historico (1.6 km).
Is Best Western Royal Sun Inn & Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.