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Doubletree by Hilton Tucson - Reid Park

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1,061 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Tucson - Reid Park
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Showing 1,030: English reviews
San Francisco Bay Area
Reviewed 30 April 2016 via mobile

Having stayed several times Hilton Tucson East, I decided to try this instead. It was better. The room was cleaned well. Windows cleaned too! Great mountain view from north side. The surrounding neighborhoods are not great, but not the worst. Lobby is obviously showing the hotel's age in terms of design, but seems well maintained. Casita rooms have some patios...

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Helpful?
1Thank ryans69
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear ryans69, I appreciate the time you took to share your experience from your recent stay. I am glad that we were able to meet your standards and provided a clean and comfortable stay. Thank you for commenting about the different room areas we have. My personal favorite are the courtyard rooms with a patio to sit and relax ;...

Tucson, United States
Reviewed 26 April 2016

excellent service and clean hotel. we have went to other sub-hotel before and always like their quality of service. Sometimes, small things tells a lot. We found that the do-not-disturb tab was missing and informed front desk, within couple of minutes, housekeeper came and delivered the tab. The service is very efficient. We enjoyed our stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Qi W
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Qi W, I want to thank you for sharing your experience regarding your recent visit. I appreciate the time you took to provide us with your honest and gracious critique of our hotel and services. I am glad that our staff were quick to provide the services you needed during your stay. We appreciate your business and I hope...

Thane, India
Reviewed 26 April 2016 via mobile

This was my first stay on west coast. The hotel interior reminds me of classic hollywood movies with its walpaper bathroom walls and light green coloured solid room walls. The hotel is bit far from the airport, not if you have a car or rent directly at airport. They have a shuttle pick up and drop on request ($15 one...

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Helpful?
Thank KiranGhag
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear KiranGhag, I want to thank you for sharing your experience regarding your recent visit. I appreciate the time you took to provide us with your honest and gracious critique of our hotel and services. I am glad that you enjoyed the Hilton Honor amenities you received. Our gift shop tries to carry items that are beneficial to our guests,...

Vernal ,UT, United States
Reviewed 25 April 2016

My 5 grandchildren were so please to get cookies and always a smile from the desk. One granddaughter spent the night with me in my room and she thought it was so great, the nicest place she had ever stayed. Clara is 9 years old. She felt very comfortable and loved the breakfast buffet. I ate a few late lunches...

Review collected in partnership with DoubleTree by Hilton
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Thank Michele T
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Michele T, I want to thank you for sharing your experience regarding your recent visit. I am thrilled that you were able to stay with us and enjoy our accommodations with your family. We would love to have you as our regular guest as you come to Tucson to visit your family. Thank you for choosing to stay with...

Perth, Australia
Reviewed 25 April 2016

This hotel was perfect to stay at. The location was very central to most things in Tuscon. The breakfast was fantastic. I stayed there for a wedding, and the staff and organization for the guests of the wedding was first class. They left no stones unturned and everyone I was there with was more than happy too. The facilities available...

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Helpful?
Thank Peter C
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Peter C, Thank you for providing us with your review of our property and services. I am delighted that you had a great stay, and that we were able to be a part in creating such a happy and memorable experience. I will be sure to pass along your comments, especially to our banquet department, to make sure everyone...

Reviewed 24 April 2016 via mobile

To begin with the restaurants at the hotel had very poor service and the food was even worse. They never replenished the amenities in the room such as soap, shampoo, conditioner or towels unless you made a request. I attempted to contact the front desk several times and the phone would ring 20 to 30 times, I just ended up...

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Helpful?
Thank b P
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear b P, I want to thank you for sharing your experience from your recent stay. We utilize your honest and constructive critique, of our hotel and services, to improve the areas in which we lack. I will make sure the front desk is actively engaged in the guest experience, and that the phones are being answered quickly and with...

Tucson, United States
Reviewed 21 April 2016

the staff makes you feel welcome and your business is appreciated. there is nothing i would have asked for or changed during my stay. the breakfast buffet had a nice selection of food, including fresh fruit. i will be back.

Review collected in partnership with DoubleTree by Hilton
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Thank Jack B
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Jack B, I want to thank you for sharing your experience regarding your recent visit. I am glad that our staff are promoting those feelings with our guests. That's exactly how we want our guests to feel while they are at our hotel. I will be sure to pass along your comments to them. Thank you for choosing to...

Bisbee
Reviewed 21 April 2016

Always an excellent property, and enjoyable stay. Always friendly staff waiting to help with your request, and always a warm cookie per guest at check in. Older property, with 95% of property always being very well maintained, clean, and attractively updated, including rooms I've stayed in. Great paved 4 mi. multi use path across the street along with one of...

Review collected in partnership with DoubleTree by Hilton
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Thank Randy P
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Randy P, I want to thank you for sharing your experience regarding your recent visit. I appreciate the time you took to provide us with your honest and gracious critique of our hotel and services. I am delighted that you have been able to have an enjoyable stay each time you have visited our property. Thank you for choosing...

Phoenix, Arizona
Reviewed 21 April 2016

We've stayed here several times going to visit my brother. It's close enough to the University, the rooms are clean, and the beds are comfy. We ordered their new pizookie and it wasn't overpriced and was tasty and delivered in a timely manner. No complaints!

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Thank Abby B
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Abby B, I want to thank you for sharing your experience from your recent stay. I am glad that our location has been convenient for you to come visit your brother. Your satisfaction is crucial to our operations and I sincerely appreciate your feedback. Thank you for choosing us. we hope to continue to have you as our guest...

Tampa, Florida
Reviewed 21 April 2016 via mobile

As a Hilton Honors member we booked a casita several months in advance. The day before at hotel prompting we used mobile checkin and the casita was pre assigned. On Saturday upon arrival we were informed the casitas were not ready and were only cleaned after all of the rooms in the hotel were finished? The logic in that is...

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Helpful?
Thank Prine041745
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Prine041745, I want to thank you for sharing your experience from your recent stay. We utilize your honest and constructive critique, of our hotel and services, to improve the areas in which we lack. I apologize that we did not have your room ready upon check-in. I will work with the Housekeeping manager to see how we can have...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Javelina Cantina
Javelina Cantina
Cuisines: Mexican, American, Bar, Southwestern, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more   less 

Additional Information about Doubletree by Hilton Tucson - Reid Park

Address: 445 South Alvernon Way, Tucson, AZ 85711
Region: United States > Arizona > Tucson
Price Range: RM503 - RM756 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, TripOnline SA, Hotels.com, Travelocity and Priceline so you can book your Doubletree by Hilton Tucson - Reid Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree
Hotel Style:
#10 Spa Hotel in Tucson
#24 Romantic Hotel in Tucson
#32 Business Hotel in Tucson
#36 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Tucson - Reid Park staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Tucson - Reid Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard rooms have good access to pool, parking, and lobby”
 of 5 bubbles 75DanielE75, 11 Jan 2017 | Read review
“Stay toward the front, where your car is not near the apartments”
 of 5 bubbles mikei761, 3 Jan 2017 | Read review
“You don't need to upgrade for the mountain view.”
 of 5 bubbles henryc949, 28 Dec 2016 | Read review
“Rooms that face west.”
 of 5 bubbles ktbaja, 15 Dec 2016 | Read review
“Join the "Honors Program". Large comfortable rooms, really small suites.”
 of 5 bubbles I9521DJmarkd, 7 Dec 2016 | Read review
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