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Doubletree by Hilton Tucson - Reid Park

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Doubletree by Hilton Tucson - Reid Park
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1,033 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Tucson - Reid Park
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Showing 1,002: English reviews
Phoenix, Arizona
Reviewed 30 March 2016

First time we stayed within Tucson; the Doubletree was a nice oasis from the air show. The room was typical Hilton, which is a good thing. As Hilton Honor members, we could check in using the Hilton Honors app; choose our room, and upgrade if desired. When we arrived, it took less than a minute to get our room cards...

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Helpful?
Thank dndholland62
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear dndholland62, I want to thank you for sharing your experience regarding your recent visit. I appreciate the time you took to provide us with your honest and gracious critique of our hotel and services. I am delighted that you had a quick and easy check-in with the Hilton Honor's app. Thank you for choosing to stay with us and...

Santa Fe, New Mexico
Reviewed 29 March 2016

This was a very nice, clean and hospitable stay. Will certainly stay again. The pool is lovely and there is easy access to all points. The hotel staff was friendly but the service in the restaurant was lacking.

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Helpful?
Thank 410camillab
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear 410camillab, I want to thank you for sharing your experience regarding your recent visit. I am delighted that you had a great stay and enjoyed the amenities we offer. I will be sure to send your comments to our restaurant managers, so that they can audit the service in the restaurants and pick it up where it's lacking. Thank...

Tucson, Arizona
Reviewed 28 March 2016

Planned 2 months in advance to have staff stand there acting like they know nothing of my reservation package of what it includes and price .. Worst ever I can't believe we wanted to relax after a crazy day and stressful time and they only made it worse!!!!

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Helpful?
Thank melissasW5591PQ
Atlanta, Georgia
Reviewed 27 March 2016

The location of the hotel and the grounds were nice. The room was clean, spacious, quiet with a nice view. We slept very well. The only negative was the negative attitude of the staff at the reception.

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Helpful?
Thank plaval1
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear plaval1, Thank you for taking the time to provide us with feedback from your stay. I am glad that you enjoyed the room and had a restful night's sleep. I apologize about a negative attitude from the front desk. The front office manager and I have pinpointed who checked you into your room, and we are retraining and correcting...

Tucson, United States
Reviewed 23 March 2016

excellent hospitality, everyone wants you to have a great stay. We utilized four meeting rooms for our event, all rooms were clean and ready to go, there was not any last minute scramble. Breakfast, Lunch and Dinner were excellent with banquet staff ready to keep the tables clear. Everyone loved the orange trees and the free cookie. Nice place to...

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Helpful?
Thank Karen K
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Karen K, I appreciate the time you took to provide us with your gracious review of our hotel. I am delighted that you were able to have an event with us. I will be sure to send your comments to our banquet staff and make sure the entire department is recognized for creating a smooth event for you. Thank...

Wapato, United States
Reviewed 23 March 2016

The rooms were really nice and the patio made it feel like home. There were fruit trees outside of the bottom floor rooms patio that made it feel tropical. The pool was large enough for everyone to enjoy. Parking was decent. My favorite part about this hotel is the patio and the court open courtyard.

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Helpful?
Thank Jaime O
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Jaime O, Thank you for taking the time to provide us with a review from your recent stay at our hotel. I am delighted that you enjoyed the patio room which opened up into the courtyard with our citrus trees. Thank you for choosing out hotel, we hope to have you as our guest again soon! Warm Regards, Jon

Kerrville, United States
Reviewed 21 March 2016

Though the staff were helpful and courteous, the surrounding environment like lobby, grounds, restaurants, etc. were severly worn and in serious need of updating. Carpets were in need of restretching and could pose a problem with tripping over bumps. Walls were in serious dissrepair. Remodeling and updating are seriously called for.

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Helpful?
Thank Thomas B
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Thomas B, I want to thank you for sharing your experience from your recent stay. We utilize your honest and constructive critique, of our hotel and services, to create a better experience for your next visit. I have shared your comments with our maintenance staff to make sure that any those safety concerns are corrected. Thank you for choosing...

San Francisco, California
Reviewed 20 March 2016

The rooms were clean, loved the sheets and beds comfortable. The facilities great, loved the pool, and closeness to golf. The front desk and concierge very helpful and pleasant, everyone I came into contact with were genuinely pleasant and helpful. I look forward to my next stay at this hotel.

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Helpful?
Thank Jacque B
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Jacque B, I want to thank you for sharing your experience regarding your recent visit. I appreciate the time you took to tell us and your fellow guests about your experience at our hotel. I am glad that you enjoyed the amenities we offer and that our staff were warm and welcoming. Thank you for choosing out hotel, we...

Saint Paul, Minnesota
Reviewed 17 March 2016 via mobile

My group of 8 businessmen got placed by our contract party at this establishment, and it is now our go-to in southern AZ. Everything, simply everything, was top-shelf. The pool was exquisite, the two restaurants gave us variety and quality, and the staff was remarkable. Every single person we saw had a smile and inquired if we needed anything, and...

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Helpful?
Thank Daniel S
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Daniel S, I want to thank you for sharing your experience regarding your recent visit. I appreciate the time you took to provide us with your honest and gracious critique of our hotel and services. I am delighted that you received quick and friendly service during your stay. Thank you for staying with us for your party, we hope...

Riverside, Iowa
Reviewed 17 March 2016

We had a great experience. The overall staff were friendly and helpful. The breakfast buffet was nice--it would have been even better if there was more of a variety rather than the same foods since we were there a week.

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Helpful?
Thank leannes858
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear leannes858, I appreciate the time you took to provide us with a review from your recent stay. I am glad that you had a great experience and were met with friendly and helpful staff. I have shared your comments with our kitchen management staff to see how we can have a good variety in our breakfasts for our guests...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Javelina Cantina
Javelina Cantina
Cuisines: Mexican, American, Bar, Southwestern, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more   less 

Additional Information about Doubletree by Hilton Tucson - Reid Park

Address: 445 S Alvernon Way, Tucson, AZ 85711-4121
Region: United States > Arizona > Tucson
Price Range: RM346 - RM656 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Cancelon, Orbitz, Hotels.com, Travelocity, Odigeo, Priceline and TripOnline SA so you can book your Doubletree by Hilton Tucson - Reid Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree
Hotel Style:
#9 Spa Hotel in Tucson
#24 Romantic Hotel in Tucson
#32 Business Hotel in Tucson
#36 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Tucson - Reid Park staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Tucson - Reid Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the "Honors Program". Large comfortable rooms, really small suites.”
 of 5 bubbles I9521DJmarkd, 7 Dec 2016 | Read review
“great ballrooms and areas for pictures”
 of 5 bubbles Katherine_alonso, 4 Dec 2016 | Read review
“Try to book a room in the main building.”
 of 5 bubbles InKleined2Blue, 12 Nov 2016 | Read review
“Um...stay someplace more modern.”
 of 5 bubbles StewartS270, 5 Nov 2016 | Read review
“Stay in the tower”
 of 5 bubbles HeeNalu1969, 3 Nov 2016 | Read review
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