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Hilton Tucson East

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Hilton Tucson East
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881 Reviews from our TripAdvisor Community

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Showing 855: English reviews
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charlotte, United States
Reviewed yesterday NEW

Not clean, manager wasn't helpful- made a mistake and caused an issue I had to handle and didn't even apologize. Great view, but overall disappointed. The room was dirty, the bar and restaurant area were great. the tub was clogged and bathroom looked dirty, which felt gross. Also the coffee cups weren't wrapped which after seeing the bathroom made me...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sunnih2017
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017 via mobile

We fled to Tucson for a few days to escape the Chicago winter. We stayed with family, but called Hilton to ask about using the pool. We are HH members and we stay at Hilton hotels often, so we were not surprised when Pablo, the manager at the Tucson East, totally set us up! He offered us the opportunity to...

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Helpful?
Thank FiveHappyTravelers
About Hotel's Favourite Review
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Thank you so much for your wonderful review. Your comments have been shared with our executive team. We look forward to hosting you and your family again in the future!

Reviewed yesterday NEW

Beautiful facility with friendly and helpful staff who provided service and fulfilled requests in a timely manner. Was able to spend the time enjoying the use of the facility, rather than dealing with issues. Enriched the vacation time spent in Tucson.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank K5339DCdavidm
Osage Beach, Missouri
Reviewed 5 days ago NEW

Room requested was not available, moved to different room that ended up being next to a loud group that partied at night, had to make multiple calls to front desk at 1 & 2 am to quiet them down. Rooms are in need of renovation. Staff was very friendly and did their best to resolve issues. Eventually got us moved...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J1156FAjennifer
Walnut Creek, CA, United States
Reviewed 6 days ago NEW

The air conditioner worked poorly and the bathroom was so small and the water in the shower didn't drained well... this because we stayed at the executive level room. Plus the room rate not priced accordingly to room and hotel location.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank M3748EKroberth
Bolingbrook, United States
Reviewed 6 days ago NEW

Very clean and comfortable rooms, front desk staff are very helpful especially when it comes to making any changes. I had to prepone my trip by a day and they listened to me and then got my changes done right away, and all this without making any fuss or complaint.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank milanb928
Frederick
Reviewed 1 week ago

Large comfortable room, comfortable bed, lots of different types of pillows to choose from, bright open lobby. Pool is not for swimming (laps) given the "C" shape. Breakfast buffet has some nice choices. Good coffee, fresh orange juice, fresh fruit, hot eggs, sausages, potatoes, oatmeal. Easy in-and-out. 25 minutes or so to get to the east side Saguaro National Park...

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Helpful?
Thank MouseDance
pascoeamanda, Manager at Hilton Tucson East, responded to this review

MouseDance, thank you for your kind comments from your recent stay. I hope that you will join us again in the future. I have shared your kind comments regarding your dining experience with our Chef and restaurant team.

Surprise, Arizona
Reviewed 1 week ago via mobile

Large rooms, 1st class staff. All the amenities required in a 1st class hotel My toilet overflowed and they quickly came to fix it Large parking lot, hotel near restaurants, shopping and driving distance to downtown Tucson

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Helpful?
Thank michaelbkolsky
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Michael, thank you for your kind comments. We are so happy that you enjoyed your stay with us. We look forward to welcoming you back!

Tucson, Az
Reviewed 1 week ago

I reserved a king size bed.. walked into a 2 twin bedroom. Internet was slow, movie buffered every ten minutes. Toilet bowl was dirty. And they only dropped the price like 30 bucks. I had to pay for a room I did not ask for.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Victor M
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Victor, I am sorry to hear of your disappointment regarding the room you received. If you choose to come back, please feel free to contact me directly so that I can personally assist you during your stay and ensure that you receive the room you prefer. Regards, Amanda Pascoe Director of Housekeeping

London, United Kingdom
Reviewed 1 week ago via mobile

The Hilton East was a lovely surprise. Caring staff,comfortable room and good facilities. Having come in from a long drive and we decided to eat in the hotel restaurant and it was great! Delicious home made tomato and basil soup, spectacular Rib steak with perfectly cooked vegetables and a wonderful chocolate Grenache dessert. The service was superb. Breakfast was good...

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Helpful?
1Thank Lordy1
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Lordy1, thank you for your kind comments regarding your recent stay. We are so happy to hear of your enjoyable experience. We look forward to welcoming you back!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more   less 

Additional Information about Hilton Tucson East

Address: 7600 East Broadway Blvd., Tucson, AZ 85710
Region: United States > Arizona > Tucson
Price Range: RM600 - RM955 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Priceline so you can book your Hilton Tucson East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tucson East Hotel Tucson
Tucson Hilton
Hotel Style:
#33 Family Hotel in Tucson
#46 Business Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tucson East staff and other travellers.
3 questions
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Washington DC, District of Columbia
4 months ago
Beaverton, OR
3 months ago

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Questions? Get answers from Hilton Tucson East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor you can walk up without waiting for the elevator. Side stairs are locked and can't be used to get to/from your floor.”
 of 5 bubbles MouseDance, 20 Feb 2017 | Read review
“None of the showers have fans and the steam sets off the fire alarm”
 of 5 bubbles MicheleD773, 28 Dec 2016 | Read review
“Staying up higher and towards tends to be more quiet.”
 of 5 bubbles nud4lif, 5 Nov 2016 | Read review
“the mountainview was worth it”
  • view from our terrace
 of 5 bubbles triciagreg, 22 Oct 2016 | Read review
“Mountain and or pool”
 of 5 bubbles patricia026, 18 Oct 2016 | Read review
5 of 5