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Hilton Tucson East

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Hilton Tucson East
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893 Reviews from our TripAdvisor Community

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ORLANDO, United States
Reviewed 5 days ago NEW

The hotel was very nice and clean but very dated!! Staff was great very helpful and very considerate. The rooms were very clean but very outdated. The location was nice centrally located for the tripI was on. There were a great number of different restaurants to go to that were very close. The breakfast buffet was very good and the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Christopher R
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017 via mobile

The Hilton East was a lovely surprise. Caring staff,comfortable room and good facilities. Having come in from a long drive and we decided to eat in the hotel restaurant and it was great! Delicious home made tomato and basil soup, spectacular Rib steak with perfectly cooked vegetables and a wonderful chocolate Grenache dessert. The service was superb. Breakfast was good...

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Helpful?
1Thank Lordy1
About Hotel's Favourite Review
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Lordy1, thank you for your kind comments regarding your recent stay. We are so happy to hear of your enjoyable experience. We look forward to welcoming you back!

Coatesville, PA, United States
Reviewed 1 week ago

The hotel is in a beautiful setting. The rooms and building amenities are very comfortable. The staff made us feel welcome, making sure we had what we needed. I will definitely stay here again when visiting the Tucson area.

Review collected in partnership with Hilton Hotels & Resorts
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Thank stephaniewR6172QQ
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Stephanie, thank you for your positive feedback. I am so glad to hear you enjoyed your stay with us!. We look forward to welcoming you back!

Rochester, New York
Reviewed 1 week ago via mobile

This hotel seems new and well maintained. My room was large and well furnished. I had a king sized bed and I slept well every one of my 5 nights. The bathroom was very nice except for an awkward layout. It was tough to get by the door and toilet to the shower. That is really my only negative on...

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Helpful?
Thank Tim B
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Tim B, Thank you for your positive comments regarding your recent stay! I am so glad to hear you enjoyed your time with us. I will pass your comments on regarding the breakfast quality to our Chef. We look forward to welcoming you back in the future!

Albuquerque, New Mexico
Reviewed 1 week ago

This is a reasonably priced hotel with nice king sized beds and seems like down pillows. I really liked sleeping there. What I had a problem with was the noise from the doors slamming up and down the hallway all night long. It seems the doors don't close softly, they automatically slam. That's good when your not sleeping because then...

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Helpful?
Thank Cathy E
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Cathy, Thank you for your feedback regarding your recent stay. I am sorry for the inconvenience regarding the slamming doors. I have passed your concerns onto our Director of Engineering to see how we can address this. We look forward to welcoming you back in the future!

Chicago
Reviewed 1 week ago

We were quite disappointed with our stay. The "free" wifi was pretty much nonexistent. It would rarely work. The buffet breakfast left a lot to be desired. The same every day... scrambled eggs bacon and sausage and these were all cold. The bread and bagel selections were just plain. Fruit was okay. Pastries were pretty good but many mornings they...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Bonnie K
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Bonnie, please accept my apologies for the issues you experienced with your recent stay. Please rest assured that we are reviewing the short comings you experienced so that this does not continue. I hope you will give us another opportunity in the future to show you a better experience. If you ever decide to return, please feel free to contact...

Dayton, Ohio
Reviewed 2 weeks ago

What could have been a good stay dropped to unsatisfactory when we decided to try the hotel restaurant and its breakfast buffet. The hot food wasn't at all hot...a huge disappointment, especially in light of the fact that we had a lovely, hot, healthy breakfast the day before at the nearby "First Watch." And the price range was very similar....

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Helpful?
Thank jannj47
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Jannj47, Thank you for your feedback regarding your recent stay at our property. I am sorry to hear of your disappointment with our breakfast buffet. I have shared your feedback with our Chef and Food and Beverage Director. I hope that you will give us another opportunity in the future! Regards, Amanda Executive Housekeeper

Edina, Minnesota
Reviewed 2 weeks ago

No complementary breakfast, no coffee, mediocre food in restaurant. Worn carpet and worn out chairs in breakfast area. Air conditioning unit needed repair. Should not be labeled a Hilton!!!! As honor members we have stayed many Hilton's and this was the worst one.

Review collected in partnership with Hilton Hotels & Resorts
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Thank kurt k
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Kurt, Thank you for your feedback regarding your recent stay. I am happy to let you know that we are in the process of preparing for a full renovation this year. I hope that you will provide us another opportunity in the future once completed.

Zurich, Switzerland
Reviewed 2 weeks ago

I've stayed a few times in Hilton Tucson East as it is conveniently located to our business partners. However, I must say that the hotel furniture and amenities are very outdated. A refurbishment is urgently necessary. For example some seats in the bar are so worn out that even though there is a foam you sit directly on the seat...

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Helpful?
Thank Andreas T
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Andreas, Thank you for your feedback regarding your recent stay. I am happy to let you know that we are in the process of preparing for a full renovation this year. I hope that you will provide us another opportunity in the future once completed.

Columbus, Ohio
Reviewed 2 weeks ago

I often stay at the Tucson East Hilton when visiting family in Tucson. I find the rooms to be very clean and comfortable, and the staff is always friendly and helpful. The Executive Level provides a nice breakfast and happy hour. Overall, a great hotel at a reasonable price.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ellen H
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Ellen, Thank you for your positive feedback regarding your recent stay. I am so glad to hear you enjoyed your time with us. We look forward to welcoming you back!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more   less 

Additional Information about Hilton Tucson East

Address: 7600 E Broadway Blvd, Tucson, AZ 85710-3705
Region: United States > Arizona > Tucson
Price Range: RM594 - RM891 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Hilton Tucson East Hotel Tucson
Tucson Hilton
Hotel Style:
#33 Family Hotel in Tucson
#46 Business Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tucson East staff and other travellers.
3 questions
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Washington DC, District of Columbia
5 months ago
Beaverton, OR
4 months ago

See all questions (3)

Questions? Get answers from Hilton Tucson East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what you could do except maybe go to a higher floor.”
 of 5 bubbles cathye585, 13 Mar 2017 | Read review
“Request rooms that are far away from the elevators, people intend to lure around there and may disturb your sleep.”
 of 5 bubbles AndreasT381, 7 Mar 2017 | Read review
“Second floor you can walk up without waiting for the elevator. Side stairs are locked and can't be used to get to/from your floor.”
 of 5 bubbles MouseDance, 20 Feb 2017 | Read review
“None of the showers have fans and the steam sets off the fire alarm”
 of 5 bubbles MicheleD773, 28 Dec 2016 | Read review
“Staying up higher and towards tends to be more quiet.”
 of 5 bubbles nud4lif, 5 Nov 2016 | Read review
5 of 5