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Comfort Suites at Tucson Mall

Traveller (63)
Room & Suite (33)
Dining (16)

About

Location
Cleanliness
Service
Value
Comfort Suites® at Tucson Mall is located one block west of the Tucson Mall, and near several popular points of interest including Rillito Park, University of Arizona and downtown Tucson. Our guests enjoy the convenience of walking to a great variety of dining and shopping venues. All suites include spacious sitting areas with queen-size sofa sleepers, desks, coffee makers, microwaves, refrigerators and safe. Complimentary WIFI keeps you connected and premium TV channels on a flat panel television are offered for your entertainment. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more! In addition to free breakfast, we offer free WIFI access, free local telephone calls, free weekday newspaper, new fitness center and an outdoor heated pool with whirlpool. There are banquet and meeting rooms available to accommodate most events and business functions.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
153Reviews
135Photos
0Q+A
13Room tips
Traveller rating
  • 44
  • 55
  • 35
  • 15
  • 4
Time of year
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Popular mentions
We were disappointed with our stay, particularly after noting that a $1.00 charge was added as a 'safe charge' to our bill without notification. In addition, we did not use a safe. As a result of this, we do not recommend this hotel. In addition, the room was small.
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Response from Beatrice T, Front Office Manager at Comfort Suites at Tucson Mall
Responded 2 weeks ago
Dear Valuable Guest, I apologize for the safe charge, the charge is posted automatically by the system but if you were unhappy with it we could have helped you by adjusting it without no problem. If guests tell us the safe was not used we can adjust the safe charge as a courtesy. I'm sorry if that was the reason of your disappointing. I do hope you'll give us another opportunity next time when you come to Tucson, We greatly appreciate your business,
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Good Customer service (Mardi) very please when I check in.I always stayed here.never have any issues,breakfast always good filled up very quick.room very clean and comfortable.close to the mall and a lot of restaurants near. I will be back again
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Response from Beatrice T, Front Office Manager at Comfort Suites at Tucson Mall
Responded 3 weeks ago
Dear Valuable Guest, I greatly appreciate your kind review. I love to read about the good customer service and to have guests happy with the stay. I'm going to congratulate my colleague Mehdi por his good service as well. Thank you for you continuous business, Hope to see you back soon, Beatrice Turcu,
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This Comfort Inn is located a bit off track for I-10 traveler, but the ten minutes it took to get here, was worth it. It is located within the Tucson Auto Mall, but less than a half mile from the Tucson Mall, where shopping and all the major restaurants are located. We found
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Response from BeatriceT498, Manager at Comfort Suites at Tucson Mall
Responded 12 Dec 2018
Dear Happy:) Thank you for taking the time to write this review! Your kind words are greatly appreciated ! We are happy you encountered the hotel fresh, clean and well kept and the most important the price below today's competitive for chain hotels. The very accommodating front desk staff is what we strive to hear from all and every of our guests. We greatly appreciate your business, hope to see you back soon, Beatrice Turcu, Front Office Manager
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+3
My suite had a comfortable king bed, a living space, and kitchen area with a fridge, microwave, a sink, and coffee maker. Room was clean and well maintained albeit showing signs of age. Breakfast was decent with hot and cold options. Internet was stable and reliable.
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Response from BeatriceT498, Manager at Comfort Suites at Tucson Mall
Responded 12 Dec 2018
Dear Deanne, Thank you for taking your time write a review in regards to your stay at our property ! We greatly appreciate the feedback, Thank you for your business, Beatrice Turcu, Front Office Manager
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I would highly not recommend you staying there. The hotel has not been renovated in forever. The rooms were not clean and the carpets in the rooms were dirty. The bathroom shower head was all stained. Avoid at all cause
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Response from BeatriceT498, Manager at Comfort Suites at Tucson Mall
Responded 12 Dec 2018
Dear Valuable Guest, Thank you for taking the time to write this review, I am sorry to hear your stay back in October was not up to PAR and you did not find the hotel up to your expectations. Your opinion is important to us so I'm going to ensure will follow the guidance given to make improvements for our guests. We appreciate your business, Beatrice Turcu Front Office Manager,
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementComfort Suites at Tucson Mall
Spacious Suites with Pull Out Sofa Beds
Nice room
Live cricket trying to crawl under wall in bathroom
Bug stuff along wall near bed
Bathroom
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"It's so quiet, I don't think it matters."
"Just ask for a room with a beautiful view."
"We always request a top floor room so there is no one above us."
"Avoid room 307"
"If you like the pool......stay on the 1st floor at the end of the hall toward the pool. Easy access just outside the door."
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PRICE RANGE
US$111 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites at tucson mall hotel tucsoncomfort suites tucson malltucson comfort suites
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
86
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