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Westin La Paloma Resort and Spa

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#15 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
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Westin La Paloma Resort and Spa
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2,592 Reviews from our TripAdvisor Community

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Showing 2,567: English reviews
Phoenix, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW

The resort grounds have wonderful landscapes and views; it is also in a great location in Tucson. Other than that, it was downhill from there. We had five rooms blocked off and none of them were ready, we slowly did get our rooms (the last room was not ready until 8pm) To ease the inconvenience, the group were offered $200... More 

Helpful?
Thank Sequeira12
Lake Havasu City, Arizona
2 reviews
Reviewed 4 days ago NEW

I absolutely loved my stay here. The natural landscapeof the Tucson foothills paints such a pleasing environment at The Westin. If you've never been to the Sonoran Desert, this is the best way to experience the region. Aside from the visual attributes, they also have a wonderful staff. Nels Schroer, in particular, was incredibly nice and swiftly catered to all... More 

Helpful?
Thank foxcroft13
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Fist I would like to thank you for your comments. On behalf of our team, we are so glad that you were able to appreciate and enjoy our unique landscape and provide you with our signature customer service. We take great pleasure in knowing that your experience was memorable and rejuvenating. We look forward to your next stay with us.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

This huge resort was beautiful and made it so our family could come to us. We despise the urban sprawl of Tucson and how much travel time eats out of our visits so we told everyone "come to us!" La Paloma has a gaggle of heated pools, a water slide, swim up bar, restaurants, and beautiful rooms. The weather was... More 

Helpful?
Thank Christianna G
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your comments. On behalf of the team here, we are so glad that both you and your family were able to not only enjoy your visit but we exceeded your expectations. We look forward to your next visit with us. Be Well, Jim Morrissey-General Manager More 

1 review
Reviewed 5 days ago NEW

The hotel is magnificent. The pool area with the view on the mountains is a delight for the eye. This area is perfect to relax with friends and family after a nice hike in the Catalina mountains.The customer service is excellent , Heather in the azul area took an excellent care of us.

Helpful?
Thank Simon B
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your comments. We are glad that you enjoyed not only our pools and one of a kind scenery but that your experience was both memorable and rejuvenating. We look forward seeing you again soon for you next visit. Stay Well, Jim Morrissey- General Manager More 

Level Contributor
111 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 days ago NEW via mobile

We spent two nights over the holidays. It's the first time we have not stayed at the Omni. The hotel grounds was very nice, hotel staff was nice. The room we were in was not very quiet, we could hear everything next door, and above us. Just for this fact, and that there were people next door partying it up... More 

Helpful?
Thank Doublevc68
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your honest comments. I apologize on the behalf of the resort that your experience wasn’t to your satisfaction and that you were unable feel rested and rejuvenated. I hope that you would give us another opportunity to recreate a relaxing and rejuvenating experience for you. We look forward to any opportunity to have you stay with us... More 

Denver, Colorado
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 days ago NEW

This was a lovely resort to stay in during a recent business trip. Very unique layout with all the Westin amenities you expect. Note that the walkway in between the buildings is very dark at night. Will happily stay there again on my next Tucson trip.

Helpful?
Thank rachellevine
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

First, I would like to thank you for your comments. I am so glad that we were able to create a memorable experience and provide our signature customer service at our iconic resort & spa. Thank you for expressing your concerns about the walkway lighting. We look forward to having you join us again for your next trip to Tucson.... More 

California City, California
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

We had a very relaxing time. The property is huge, the rooms are up to the Westin standard large and spacious, well maintained property. We really liked it. We loved that they had an adult pool. Fitness center is great.

Helpful?
Thank monica f
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your positive feedback! I am so glad to hear that we were able to create a memorable experience for you. We look forward to your next stay with us. Stay Well, Jim Morrissey- General Manager More 

Highlands Ranch
Level Contributor
85 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 1 week ago via mobile

I remember a time where this property was the shining star of Tucson. Wow have times changed. I stayed here for four nights in business and this property needs some work. I'm Nkrumah sure if the merger with Marriott has the staff down but the staff was not friendly, helpful, or knowledgeable. My room wasn't available until 6pm, the room... More 

Helpful?
Thank tboz1976
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

First I would like to thank you for your candid review and will make sure that all departments are aware of your experience. We value your thoughts and appreciate your feedback. I do hope you will give us another opportunity to recreate a memorable experience with our signature customer service and hospitality. We sure do look forward to that opportunity.... More 

Santa Teresa, New Mexico, United States
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

My husband and I visited for a short two night stay. First off, I have to say how friendly and helpful the staff were. Our check-in was simple. We were taken by golf cart to our room which was great. The room was spacious and had all the little details of a great hotel. I loved the large bathroom and... More 

Helpful?
Thank April C
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for visiting us! We are so glad to hear about your memorable stay with us and thoroughly look forward to having you stay with us again soon. Be well, Jim Morrissey- General Manager More 

Santiago, Chile
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Very Nice Resort, you have everything over there, pool, bar, golf etc. Rooms are great with mountain or golf court view. Bar is awesome the same as the pool. Personal is nice and food and drinks are ok.

Helpful?
Thank rsilvadiaz
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your visit! We are so glad that we could provide you with our iconic customer service and create a memorable experience for you. We look forward to your next stay. –Jim Morrissey, General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 

Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Region: United States > Arizona > Tucson
Price Range: RM578 - RM1,578 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#7 Green Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Westin La Paloma Resort and Spa staff and other travellers.
39 questions
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Questions? Get answers from Westin La Paloma Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms by the golf course have a nice sunset view”
 of 5 bubbles Sequeira12, 2 Dec 2016 | Read review
“Rooms mountain view”
 of 5 bubbles rsilvadiaz, 21 Nov 2016 | Read review
“I would recommend a top floor with a mountain view.”
 of 5 bubbles 34JC, 10 Nov 2016 | Read review
“Sleeping rooms closer to the main building will have shorter walk. Ask for 2nd floor to avoid stairs/elevator.”
 of 5 bubbles momofthecs, 6 Nov 2016 | Read review
“Make sure you get a Mountain or Golf Course view.”
 of 5 bubbles Busmans_Holiday03, 1 Nov 2016 | Read review
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