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Westin La Paloma Resort and Spa

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#16 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
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Westin La Paloma Resort and Spa
Westin La Paloma Resort and Spa
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2,718 Reviews from our TripAdvisor Community

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There are newer reviews for Westin La Paloma Resort and Spa
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Showing 2,691: English reviews
Seattle
Reviewed 1 week ago

A predictably comfortable Westin resort, standing out because of a very pleasant staff and a memorable dinner outside at Azul on a perfect evening, overlooking the mountains. The resort is compact, easy to navigate. Our room (a "deluxe King" on the golf course) was large, comfortable, didn't have too many amenities, but was satisfactory for a 2-night stay. [Demerit for...

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Helpful?
Thank Hoopsr
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to share your experience with us. We are pleased to hear that you were able to take advantage of the beautiful restaurant, Azul as well as enjoying our captivating views. We do apologize for any inconvenience with our A/C units, we are looking into these issues and will the repairs completed in a timely...

Scottsdale, Arizona
Reviewed 1 week ago

The property is very nice, especially the view at the pool. The room/bathroom were clean, but nothing special. The pool service was ok, but they stop serving food kind of early. We ate at the bar one night and my salad was excellent. The pool area is large with a few different pools (one is adults only). They also have...

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Helpful?
Thank travel2316
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you greatly for the review of your recent stay. We appreciate the feedback regarding the service and hours of operations our pool dining outlets. Our leadership team is always looking for ways to improve our guests overall experience. We do look forward to seeing you during your next stay with us. Stay Well, Jim Morrissey-General Manager

Reviewed 2 weeks ago

We stayed here one night and moved back to the hotel we had been at. Would have been better if the weather was warmer as the pools seemed nice. The service was relatively poor and sterile. And, kids didn't really seem welcome at the restaurant, even though ours are very well versed in eating in nice establishments.

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Helpful?
Thank Megan D
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

We appreciate you taking the time to share your experience with us regarding the service you received in our restaurant. We do apologize that you felt as though your children were not welcomed at our Azul Restaurant. Your concerns regarding the service you received has been brought to the attention of our leadership team so that it may be addressed...

Winchester
Reviewed 2 weeks ago via mobile

My husband and I booked a weekend stay at the Westin La Paloma to celebrate our ten year wedding anniversary. We were excited for a relaxing weekend with no kids. When we went to check in we were told by Alison that we were going to be placed in a room with two double beds. We explained that when we...

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Helpful?
Thank Michelle G
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing with us your recent experience during your check in process. We want to ensure you that we hold our associates to a very high level of customer service and will be sharing your experience with our leadership team so that this may be addressed accordingly. Unfortunately when utilizing a booking agent like Booking.com we are not...

Winnipeg, Canada
Reviewed 2 weeks ago

We had a lovely one-night stay at this resort. We were traveling through Tucson and picked it because we were celebrating my husband's birthday and also because it is dog friendly. When checking in, I mentioned it was my husband's birthday and the staff person upgraded our room to an absolutely beautiful suite. It was so nice to have such...

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Helpful?
Thank Luv2TravelWpg
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your outstanding review. We are pleased to hear that your stay has exceeded your expectations and you were able to celebrate your husband's birthday comfortably with us. We certainly will be looking forward to your next stay with us. Be Well, Jim Morrissey-General Manager.

San Diego, California
Reviewed 2 weeks ago

This hotel is on a grand scale - large lobby, large parking lot, large grounds, large mountain views! It's really quite beautiful and the views are impressive. The hotel definitely feels like a getaway and feels like an escape from everyday life. The room was large and comfortable with a good bed, wonderful shower AND tub, TWO stinks (why don't...

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Helpful?
Thank CTGirl2013
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing great detail in your review. We truly appreciate it as we are always looking for ways to improve our guests over all experience. We do apologize for the loud noise from the guests above you. Please let us know when that occurs, we will gladly send a member or our security team to go and investigate...

Valley, Washington
Reviewed 2 weeks ago

We stayed at the Westin La Paloma for a week in late March while on vacation. On the up side, we found the employees to be very helpful and the rooms large and comfortable. The first night we were on a second floor (of 3 floors) looking over the golf course facing north (bld C). While many other reviewers say...

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Thank the5reeds
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to share with us in detail your recent experience with us. I do apologize about the guests disturbance, please always let us know when that occurs and we will send out a member of our security to investigate the noise. We do appreciate your thoughts regarding our lounge seating at the pool, we are...

Madison, WI
Reviewed 2 weeks ago

The rooms and common spaces are beautifully appointed and the staff is helpful and friendly without being overbearing. As a golfer, I found the courses challenging but perfectly maintained with an excellent staff. High point for us was a daily outdoor breakfast with a spectacular view of the mountains. Have stayed there several times and would recommend it without hesitation.

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Thank GregoryMadison_WI
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your 5-star review and most importantly your loyalty to Westin La Paloma. It is certainly our pleasure to provide you with exemplary service and the most refreshing memories. We certainly look forward to your next stay with us! Stay Well, Jim Morrissey-General Manager

Los Angeles, California
Reviewed 2 weeks ago

First...BEWARE of the rooms with 2 beds. They are huge room...but the beds are only double beds...not queen sized like other hotels. Then, the property is under renovation. Workers and noise cleaning the pool slide with equipment just when you'd like to relax by the pool. Then, you walk a mile and a half to get anywhere...from your room to...

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Helpful?
Thank Amy0328
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

I appreciate you sharing your experience with us. Do to the campus style of our resort, we do offer a complimentary golf cart shuttle that will take you from your room or main building to any part of the resort whenever you’d like. As we are always looking for ways to improve our guests experience, your concerns regarding the timing...

Reviewed 3 weeks ago

My wife and I needed a getaway for a refresher and this stay was just what we needed! Comfy room, beautiful views. We stayed in a room overlooking the golf course. It was a little bit of a walk from the parking lot to the room, but they did offer to cart us with our luggage, however we declined. It...

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Helpful?
Thank Stephen K
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing your experience during your recent stay. We are so pleased to hear that you were able to enjoy a few of our many invigorating amenities including our magnificent views of the Santa Catalina Mountains. I do apologize that your experience did not match the standard that you come to expect from staying with The Westin La...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 

Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Region: United States > Arizona > Tucson
Price Range: RM673 - RM1,650 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#8 Green Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Westin La Paloma Resort and Spa staff and other travellers.
42 questions
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Questions? Get answers from Westin La Paloma Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that overlook the Golf Course were quiet with great views”
nelsonz489, 20 Apr 2017 | Read review
“Large property so if you have mobility issues get a room near the lobby.”
Stone13, 17 Apr 2017 | Read review
“try for a higher floor room, as a view of the city would be very nice. Top floor will not have footstep noise”
BrianE91, 14 Apr 2017 | Read review
“Golf course side was quiet, probably quieter than rooms facing the pools.”
Hoopsr, 11 Apr 2017 | Read review
“Ask for a top floor. Rooms with mountain views would be spectacular, but pricey.”
CTGirl2013, 5 Apr 2017 | Read review
5 of 5