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Westin La Paloma Resort and Spa

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#16 of 127 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
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Westin La Paloma Resort and Spa
Westin La Paloma Resort and Spa
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2,662 Reviews from our TripAdvisor Community

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There are newer reviews for Westin La Paloma Resort and Spa
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Showing 2,635: English reviews
Tucson, Arizona
Reviewed 19 May 2014

I recently attended a reception with dinner at La Paloma. During my visit, William Arce served us. He went numerous extra miles to serve each of the 24 attendees. When I asked for water without lemon stating I was allergic to it, he gave me choices of other types of water available. All during the evening he went extra miles...

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Helpful?
1Thank 2014SuzanneS67
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing. I am pleased to read that William ensured you had a wonderful evening without the concern of an allergic reaction. I hope you may return soon to La Paloma. Be well, Glenn Sampert, General Manager

Boston, Massachusetts
Reviewed 19 May 2014

I have stayed at hundreds of hotels over the years, but when accounting for service, rooms, pool, food and overall atmosphere, the Westin La Paloma is at the top of that list. To say the staff was helpful was an understatement. I would HIGHLY recommend this hotel to anyone in the area!!!

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Helpful?
1Thank Michel M
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for placing us at the top of your favorites! I look forward to welcoming you back soon. Be well, Glenn Sampert, General Manager

La Jolla, California
Reviewed 19 May 2014

We LOVED this resort! The check-in was handled easily and we had a marvelous room overlooking the eighth hole of one of the three golf courses. The room was huge with a king size bed. Everything was of high quality, well decorated and very clean. We were too late for happy hour in the Azul Bar (for some reason it...

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Helpful?
1Thank Carlyn B
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing the many reasons why you wish you didn’t have to leave La Paloma. I hope you may be back soon and you will have time to play golf as well as enjoying the view. Stay well, Glenn Sampert, General Manager

Reviewed 18 May 2014

I have stayed at La Paloma every summer since I was 4. This year my husband and I came with our 9 week old son and truly enjoyed ourselves until it was checkout time. We were told at check in that we would receive a 100 dollar resort credit at the end of our stay. So, Friday evening I ordered...

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Helpful?
2Thank Stephanie L
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for having been our guest at The Westin La Paloma Resort & Spa. The Reservations Manager and I reviewed our current rate offers. Our current rate offers feature a rate that offers a single $50 credit one time per stay. We have offered daily credits in the past and may do so again on a limited basis. I...

Altoona, Pennsylvania
Reviewed 17 May 2014

William Arce performed at the highest level during any meal or event that I attended. William went above and beyond to provide excellent service not only did William ask what you wanted but offered to do more. William's interaction with the entire table was pleasant and made everyone feel welcome and at home. The Westin La Paloma should feel privileged...

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Helpful?
1Thank Wade V
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing. William and I hope we will see you at La Paloma again soon. Be well, Glenn Sampert, General Manager

Minneapolis, Minnesota
Reviewed 17 May 2014

We stayed at the Westin la Paloma while attending a large national conference there, and generally had a good experience. Pros: The reception areas are superb, and the hotel bar/lounge area is open and spacious, allowing for good conversation and meet ups with conference participants. The hotel bar didn’t really feel like a hotel bar. The property is lovely, and...

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Helpful?
1Thank Inge1854
Jacqueline M, Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing your experience at The Westin La Paloma Resort & Spa on TripAdvisor. We take our guests comments seriously, and will discuss both your "pros & cons" within our Operations Team, to ensure that your next stay with us is even more excellent that the last! Be well.

San Antonio, Texas
Reviewed 16 May 2014

I found the entire staff I encountered commendable. Every interaction was met with an eager desire to help. Standouts are the front desk staff and Mr. William Arce with the banquets staff. Mr Arce went above and beyond to care for my clients as well as my crew. Well done sir!

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Helpful?
1Thank T D
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing your praises. I hope we may see you back soon for a few days of relaxation. Be well, Glenn Sampert, General Manager

Denver, Colorado
Reviewed 15 May 2014

I normally favor a small type hotel or resort but LP turned into a pleasant surprise. The property is huge so it will accommodate almost anything you want to do from gold, spa, swimming and just enjoying the sun. The stay easy very pleasant and the walks in the warm Tucson evenings were very enjoyable. The room was spacious and...

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Helpful?
1Thank Xbbush
Jacqueline M, Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking a moment out of your day to share your experience on TripAdvisor. We are pleased to hear that you enjoyed the stay, and the grounds. We hope to see you again soon! Be well.

Tucson
Reviewed 14 May 2014

We had 4 rooms, a nice family get away, staff was very friendly, tina from concierge and Matt from bell who have a ride to the family inside the resort since our 2 years old was dying to be for the first time in a long golf cart. Restaurant prices come in every size with coffee shop and nice restaurants....

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Helpful?
1Thank Maxc123
Jacqueline M, Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to write a review on The Westin La Paloma Resort & Spa. We are so glad that you enjoyed your stay with us! We hope that you return soon, so your son can have another long golf cart ride. :-) Be well.

Eatonton, Georgia
Reviewed 14 May 2014

Friendly, helpful staff - clean, neat room - large bathroom - beautiful grounds, but be sure to keep the map with you - multiple pathways, a large property and similair looking buildings equals a turned around guest.

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Helpful?
1Thank Bonnie S
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

I’m glad to read you enjoyed your stay. Our bellman would be delighted to assist you with a ride, guided tour included, at any time during your next visit! Stay well, Glenn Sampert, General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 

Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Region: United States > Arizona > Tucson
Price Range: RM742 - RM1,861 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#8 Green Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Westin La Paloma Resort and Spa staff and other travellers.
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Questions? Get answers from Westin La Paloma Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I followed other reviews to ask for room away from road noise.”
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“Get a room on the top floor of your building for sure as there is quite a bit of noise from people walking outside on the paths at night.”
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