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Hawthorne Hotel

Expedia.comUS$161*
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#1 of 3 Hotels in Salem
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$166*
US$161*
US$166*
US$166*
US$161*
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Hawthorne Hotel
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1,903 Reviews from our TripAdvisor Community

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Showing 1,880: English reviews
Newton, Massachusetts
Reviewed 27 February 2017

No doubt this historic hotel is a lovely place to stay; I've only been there for lunch at the Hawthorne Tavern which occupies a corner of the ground floor. It, too, provides the visitor with a very pleasant, upscale, wood-paneled setting. The menu is somewhat ambitious and it executes some things rather well, for example, sweet potato fries, which would...

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Helpful?
Thank aBoater
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear aBoater, Thank you for stopping by for lunch and noting that the service was extremely pleasant and prompt when you visited us. I do agree with you that consistency of service is important, which is why we have already implemented some extra service training sessions to make sure that even new servers understand the importance of quality, so that...

Reviewed 26 February 2017 via mobile

Front desk staff was fantastic. Friendly, helpful...Kaitlyn directed us to all the local entertainment...clean rooms, comfortable bed....the location was central to eberything...all in all it was a great visit!

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Helpful?
Thank NJ G
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear NJ G, Thank you for your nice comments about the hotel and the front desk team. I appreciate the feedback! Regards, Patrick Cornelissen General Manager

A TripAdvisor Member
Level Contributor
9 reviews
1 helpful vote
Reviewed 19 February 2017 via mobile

We visted in October 2016 and now... i wouldn't stay at another place in Salem. Rooms are great.... very confterable, clean and convenient set up. Room service reasonable. Great customer service by emplyees at the premises. Great location ... walking distance to all events

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Helpful?
Thank A TripAdvisor Member
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Thank you for selecting the Hawthorne for your stay while visiting Salem and I appreciate the shout-out to our hotel team for providing great customer service. Patrick Cornelissen General Manager

Hertford, United Kingdom
Reviewed 18 February 2017

We stayed here for one night and booked our room through price-line and got a good rate. From the moment we entered the hotel we received a warm welcome. The staff were friendly and helpful and there was a constant supply of lemonade in the lobby. The hotel was in a great location within walking distance of the sights of...

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Helpful?
Thank holidays_ahoy_86
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear holidays_ahoy_86, I appreciate your wholehearted support and recommendation for staying at the Hawthorne Hotel.Thank you for commenting on how great you found our staff to be, as they appreciate hearing that important feedback. Kind regards, Patrick Cornelissen General Manager

Bangor, Pennsylvania
Reviewed 15 February 2017 via mobile

The hotel is so gorgeous and of course while I had no experiences, the lure of hauntings helps the appeal. The room I had was cozy with a cute bathroom. My absolute only complaint is that the beautiful old windows do let in a lot of cold air so the room got pretty chilly. This will likely be my go-to...

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Helpful?
Thank kellsipeth
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear kellsipeth, Thank you for making the Hawthorne you new go-to hotel in Salem and commenting on how gorgeous it all looks. Just as an FYI, we are starting this month with the first phase in replacing all of the original windows. Regards, Patrick Cornelissen General Manager

Salem, Massachusetts
Reviewed 14 February 2017

Large portion fed me for 2 days! The flavor is SO rich and tasty..... I think it's the bacon in the mix. LOVED it and my daughter and her beau from OZ fell in love with it too! Bartender did not know how to properly pour a Guinness, though. That was the only sour note to this perfect lunch ensemble....

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Helpful?
Thank Rebecca H
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Rebecca, Thank you for voting our Lobster Carbonara as the best you had, and I couldn't agree more (and yes, the bacon does help)! Not sure about what happened with the Guinness though, but I'll surely look into that. Regards, Patrick Cornelissen General Manager

Derry, New Hampshire
Reviewed 31 January 2017

I had my rehearsal dinner dinner in one of the upstairs rooms. The staff were amazing and the food was fantastic! My Husband and I will definitely be back to enjoy dinner in the tavern. The bartender in the Tavern was great when we went down for drinks after dinner was over.

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Thank Kerry Ann D
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Kerry Ann, Congratulations on your recent wedding and thank you for choosing the Hawthorne for your rehearsal dinner! Perhaps drinks and dinner in the Tavern might become an annual tradition when you celebrate your anniversary! Regards, Patrick Cornelissen General Manager

Hudson, United States
Reviewed 25 January 2017

We had a fantastic time at the wedding, the banquet facilities was beautiful and the staff were attentive and helpful. We stayed overnight as we live in a neighboring State and found it convenient and the price was reasonable. We were definitely do it again!

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1Thank 806lesliet
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear 806lesliet, Thank you for taking the time to review us and for your shout-out to our banqueting team and for staying at the Hawthorne. Best regards, Patrick Cornelissen General Manager

Reviewed 15 January 2017 via mobile

Hello! I am coming into Salem in a few days and Angela at the Hawthorne Hotel has been absolutely accommodating to both myself and my ten year old daughter Emily. She has set up transportation for us to/from the airport and followed up with us a week before coming in. She has made me feel even more comfortable for our...

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2Thank drdelp44
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear drdelp44, Thank you for recognizing Angela in your review. It is always nice to see that members of our hotel team are mentioned by name, as they all work very hard to create that personal welcome you come to expect at the Hawthorne. Best regards, Patrick Cornelissen General Manager

North Adams Massachusetts
Reviewed 15 January 2017 via mobile

I've loved the Hawthorne for years. Years before I've ever spent a night. I have loved all things Halloween, witches, spooky since I was a child. 6 years ago I had a Halloween themed wedding. Each table was named after a Haunted destination in the US and our goal was to visit each place. At a table was a framed...

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3Thank Jaynicole11
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Jaynicole11, I loved reading your story about how you finally, after all those years, were able to stay at the Hawthorne and I am sure your Halloween themed wedding was a big success. Our hotel is filled with history and charm, and as you pointed out it some even have felt a haunted presence around while visiting. Located in...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem or Boston area. All of our rooms come standard with hand-crafted Gartner Mattress© beds, Hypo-allergenic Beyond Down pillows, all natural and organic Pharmacopia Bath products and CubieTime alarm clock with USB power outlets. Guests can enjoy complimentary parking; complimentary high-speed Wi-Fi throughout the hotel; complimentary lobby coffee and free use of the local YMCA. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Region: United States > Massachusetts > Salem
Price Range: RM697 - RM1,006 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
13 questions
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Keeseville, New York

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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet floors, higher up floors are quieter”
angisk2016, 17 Apr 2017 | Read review
“ask about view and bed size...the old-world charm includes some smaller rooms.”
hadessaho, 24 Mar 2017 | Read review
“Quaint rooms!”
806lesliet, 25 Jan 2017 | Read review
“i have no tips...I guess al the rooms are beautiful”
452celae, 7 Jan 2017 | Read review
“If you like a large room inquire about that when you make your reservation.”
  • December sunrise, over the rooftops and out to sea
, 29 Dec 2016 | Read review
5 of 5
Expedia.com
US$161* /night
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Booking.comUS$166
TripAdvisorUS$161
PricelineUS$166
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*Disclaimer
Prices are for 1 room, 2 adults
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