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Hawthorne Hotel

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#1 of 2 Hotels in Salem
Certificate of Excellence
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1 room 2 adults 0 children
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Hawthorne Hotel
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1,891 Reviews from our TripAdvisor Community

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Showing 1,868: English reviews
Bentonville
Reviewed 4 October 2014

We stayed here because of the easy access to Boston. Loved the hotel and Salem! We took the ferry to/from Boston which was great because it dropped us in the heart of everything. We had an excellent breakfast at Red's. Tip: Several restaurants in the New England area are cash only so plan accordingly. We did the salem night tour...

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Helpful?
1Thank Sondra O
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Sondra O, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us. We are always telling our guests that Salem is a great place to stay not only to enjoy what this city has to offer, but also because of the easy access into Boston. The Ferry was a great choice, too—such...

Lyndhurst
Reviewed 3 October 2014

Great stay, PERFECT Location! We loved the staff and our room, we could not have asked to stay in a better location. We loved that we could check in early, park our car and not need to be concerned about parking once we were in our room.

Review collected in partnership with this hotel
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1Thank Raymond S
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Raymond S, Thank you for your review of the Hawthorne Hotel. I’m glad that you enjoyed your stay with us and that our location proved perfect for your needs. We know our guests have so much to see in Salem that we are always happy to do what we can to accommodate them early with a parking pass and...

Letchworth, England, United Kingdom
Reviewed 3 October 2014

Just recently stayed in Salem with my husband for our wedding anniversary, and booked 3 nights on line for the Hawthorn hotel,after having read all the reviews on trip advisor. This hotel didn't let us down, and was all that the reviews had said it would be and more. All the hotel staff from reception (Dominic was great) to the...

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Helpful?
1Thank Jo M
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Jo M: We love happy holiday makers from any country! Thank you so much for staying with us and for writing such a detail review to assist future travelers with their plans. I will be sure to share your kind comments with the other members of the Hawthorne Hotel team, especially with Dominic and his supervisor. We hope you...

San Diego, California
Reviewed 1 October 2014

My husband and I stayed here for two nights and absolutely loved it! We had a room with two petite bathrooms and two queen beds. The soundproofing and noise policy made it an extremely quiet and restful sleep. We felt like we were staying in a different time but with modern plumbing and free wifi. The restaurant had very yummy...

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Helpful?
2Thank Audra M
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Audra M: How nice of you to write such a lovely, detailed review of your visit to our hotel, and to our restaurant. We love reading about experiences like yours, and we will be sure to share your comments with our team. Your specific recommendations regarding what to eat, and where to go, will certainly be appreciated by future...

montreuil, France
Reviewed 1 October 2014

This is a great find it was not my first choice ,its location in Salem cant be beaten ,great welcome,very clean ,large rooms and free parking. If you are lucky to be there on Mondays you will be treated to a great big band that uses the ballroom to practice .

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Helpful?
1Thank Douglas M
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Douglas M: We sincerely appreciate your taking the time to write this succinct review for us and for future travelers. You are correct about virtually everything you mention here. However, the big band only practices every other Monday, and occasionally they do change things around, so if you really want to be here for these awesome practice sessions, you...

Reviewed 1 October 2014 via mobile

My boyfriend and I took a last minute trip to Salem and booked a room the night before! Everything was perfect! Except for our dinner! We had waited about 10 minutes for someone to come to our table, which is unnacceptable on a slow night..I am in the resturaunt business so that wasn't making sense to me why we were...

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Helpful?
Thank Misty M
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Misty M: Thank you for taking the time to let us know about the issues you encountered during your meal at the Tavern. I do apologize, and am happy to see that we took care of this that night. Thank you for speaking up when it happened. We will review these items with the chef, as well as the...

Philadelphia, Pennsylvania
Reviewed 1 October 2014

This was my fourth visit in 2 years. I really like coming to this place. It is both inviting and comfortable. There was one glitch this time, and I am reporting this so that future visitors are aware of the problem. I arrived early -- 3pm -- but check in time is 4 pm and I had not asked for...

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Helpful?
Thank margherita a
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Margherita: Thank you for the detailed review, and great feedback. We learned something from this interaction, which is that we need to also page the lobby for our waiting guests if they do not answer their cellphones. While we do have excellent Wi-Fi in the building due to a recent upgrade of our equipment and service, the cell service...

Northfield
Reviewed 1 October 2014

We love the atmosphere of the hotel. Everything we do in Salem is within walking distance. Everyone is so friendly! The rooms are very clean. The food in the Tavern is excellent and very reasonably priced. I can't imagine staying any place else when visiting Salem!

Review collected in partnership with this hotel
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Helpful?
Thank Jacie7787
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Jacie7787, Thank you for your review of the Hawthorne Hotel. You touched on so many wonderful aspects of the Hotel, from our excellent location in historic Salem, to our comfortable rooms, cozy Tavern, and of course our amazing staff. I will be sure to share your compliments with our team. We hope to see you again soon. Best, Juli...

Cleveland, Ohio
Reviewed 30 September 2014

If you are looking for a beautiful, historic hotel in Salem this is the place. The location is perfect. I would suggest talking to someone when booking a room. Due to the fact the building is so old there are different sizes to rooms and bathrooms. We were there for a wedding weekend and family booked many rooms. Our room...

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Helpful?
2Thank mcpeek729
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear mcpeek729, Thank you for your review of the Hawthorne Hotel. I’m glad that you enjoyed your stay with us, and appreciate you sharing feedback about our variety of room sizes and styles with TripAdvisor readers. As a historic hotel, we have thirteen different room types, all of which vary in size and style. We always suggest that our guests...

Ohio
Reviewed 30 September 2014

All in a good way. Beautifully restored building,great location, convenient parking, helpful staff, comfortable rooms all made for a great stay. There is room for improvement in restaurant service, especially at breakfast. Food was good except you really had to look for help. Maybe they were understaffed. The porter that helped with luggage was pretty cold and unfriendly. He told...

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Helpful?
Thank gbthree
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear gbthree, Thank you for your review of the Hawthorne Hotel. I’m pleased that overall you enjoyed your visit with us, and that your room was comfortable. It would be helpful to us to know more about when you stayed so that we can look into the issue you had with breakfast, as well as with the gentleman who helped...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Square West, On Salem Common, Salem, MA 01970
Region: United States > Massachusetts > Salem
Price Range: RM695 - RM1,063 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Travelocity so you can book your Hawthorne Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
13 questions
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Keeseville, New York

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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask about view and bed size...the old-world charm includes some smaller rooms.”
 of 5 bubbles hadessaho, 24 Mar 2017 | Read review
“Quaint rooms!”
 of 5 bubbles 806lesliet, 25 Jan 2017 | Read review
“i have no tips...I guess al the rooms are beautiful”
 of 5 bubbles 452celae, 7 Jan 2017 | Read review
“If you like a large room inquire about that when you make your reservation.”
  • December sunrise, over the rooftops and out to sea
 of 5 bubbles , 29 Dec 2016 | Read review
“corner suites are large and sunny and less noise”
 of 5 bubbles angels333harrison, 28 Dec 2016 | Read review
5 of 5