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La Quinta Inn & Suites San Antonio North Stone Oak

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Traveller (3)
Room & Suite (10)
Pool & Beach (4)
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Overview
  • Excellent53%
  • Very good20%
  • Average11%
  • Poor8%
  • Terrible8%
Travellers talk about
“breakfast lady”(5 reviews)
“south texas”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (376)
There are newer reviews for La Quinta Inn & Suites San Antonio North Stone Oak
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All reviewsbreakfast ladythe breakfast areasouth texasindoor poolgreat place to stayhighly recommend this hotelcomfortable roomwithin walking distancehome away from homedesk clerkeasy accesswould stay againeach morningexcellent stayspring breakfree breakfastwaffles
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11 - 15 of 369 reviews
Reviewed 3 weeks ago via mobile

When we initially entered the room - one of the queen beds, had sheets that were dirty, as well as a pillow that had a stain that appeared to be dried blood on the pillow case all the way through to the pillow itself. The...More

Thank J F
Response from Mark B, General Manager at La Quinta Inn & Suites San Antonio North Stone OakResponded 1 week ago

I’ve received your review of La Quinta San Antonio North Stone Oak. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help...More

Reviewed 4 weeks ago

Nasty pool, very merky for my 6 day stay. Noisey, dogs barking in room next door, outdated broken furniture. Terrible $1200 ever spent! Not to mention the grumpy old lady, the COOK, who was constantly rushing people out and putting food away even though breakfast...More

Review collected in partnership with La Quinta
1  Thank Liz O
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio North Stone OakResponded 4 weeks ago

Liz, Thank you for sharing your comments regarding your recent stay with us. Please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a...More

Reviewed 4 weeks ago

This is one of my favorite places to stay. This hotel has very clean bathrooms and extremely comfortable pillows in their beds. that's something I always look for in hotels. This is the third time I stay in this hotel and I always have very...More

Review collected in partnership with La Quinta
Thank alejandrag873
Response from CaraLeising, Public Relations Manager at La Quinta Inn & Suites San Antonio North Stone OakResponded 3 weeks ago

Thank you for taking the time to tell us about your stay. We are thrilled to have you return.

Reviewed 4 weeks ago

Upon check-in found no towels, toilet paper or coffee in the room. Was told that there were no towels available, as they were all in the drier at 10pm at night. Had to wait to have these items brought to the room. The reservation was...More

Review collected in partnership with La Quinta
Thank Mark H
Response from CaraLeising, Public Relations Manager at La Quinta Inn & Suites San Antonio North Stone OakResponded 3 weeks ago

Wow. Please allow us to take further review of your experience. We thank you so much for giving us a try.

Reviewed 4 weeks ago

it was under staffed, pool was dirty. not the best la quinta. Nice area, but the ementies were wanting. There was only one elevator, and it was busy due to the high volume of guests. I would stay at la quinta, just not this one....More

Review collected in partnership with La Quinta
Thank marcusr149
Response from CaraLeising, Public Relations Manager at La Quinta Inn & Suites San Antonio North Stone OakResponded 3 weeks ago

We are sorry to hear that your stay was not the most favorable. Spring Break is an extremely busy time and Texas and I can imagine how many people you might of had to wait behind. We hope you will see you again. Thank you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Tennis Court
Heated pool
Details
Price range
US$97 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in San Antonio
#77 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in San Antonio
#77 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (10)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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GigiX3blessed
3 March 2017|
AnswerShow all 4 answers
Response from CaraLeising | Property representative |
Only hotel in San Antonio with Indoor Heated Pool open 24 Hours a day
0
Votes
extex77
20 October 2016|
AnswerShow all 2 answers
Response from CaraLeising | Property representative |
Yes we do have rollaway beds.
0
Votes
Tripballs
1 July 2015|
AnswerShow all 2 answers
Response from CaraLeising | Property representative | Reviewed this property |
Yes, we have 32' Flat Screen with Cable Line Up and HBO
0
Votes
Room Tips
"Stay at the Drury Inn next door. Our stay there was great."
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"24 hour pool access!"
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"We always like to see (inspect) a room before we check in, haven't been disappointed yet."
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"The bed was like a rock."
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