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Country Inn & Suites By Carlson Lackland AFB (San Antonio)

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326 Reviews from our TripAdvisor Community

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Showing 323: English reviews
1 review
Reviewed 2 weeks ago via mobile

Nicest people work here!!! Everyone was so friendly and helpful!! Hotel was nice and clean!! Free breakfast was very good! Close to JBSA!! Only complaint which is not the hotels fault at all....craziest road system! We were lost 50x ;) would stay again!!

Helpful?
Thank Chrissy M
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for taking your time to write your review.We appreciate the kind compliments on our staff and hotel. We look forward to serving you again in the future. We also would like to apologize for the inconvenience the road system may have caused. Kind regards, Akta More 

2 reviews
Reviewed 4 weeks ago via mobile

Checked into Country Inn and Suites , Lackland AFB for my son's BMT graduation. Jesus was the person who checked us in. He was very friendly and knowledgeable about the graduation activities. He was also very accommodating even helping us to get our luggage upstairs. Hotel was clean and quiet. Good breakfast also with a very friendly and accommodating man... More 

Helpful?
Thank Sarah C
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for taking your time to write a review . I will be sure to pass on the wonderful compliments to our staff . We hope to welcome you back in the future. Thank you , Akta More 

Roscoe, South Dakota
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 October 2016

Family stayed here during graduation ceremony activities at Lackland AFB. The staff was very friendly and accommodating. The motel has two floors and no elevator. The room was restocked with fresh towels every day and the beds were straightened, but the bathrooms were not cleaned. The neighborhood looked less than desirable - would never venture a walk outside; but our... More 

Helpful?
Thank UpToMeSD
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for taking the time to provide feedback about your visit. We apologize for the disappointments that you experienced during your stay. We will concentrate on the areas you made us aware of . We apologize again and hope you will reconsider staying with us if travel ever brings you back to San Antonio. More 

Knoxville, Tennessee, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2016

Stayed here due to proximity to Lackland AFB. The staff were very friendly and accommodating. They congratulated every Airman who came through the lobby as well as their families. The hotel and rooms were clean and comfortable and had good in-room amenities. Breakfast was certainly adequate. The immediate surrounding area was questionable for safety but we had no problems. Fast... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank Shonda B
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for sharing you wonderful experience regarding your stay. We appreciate the kind compliments about our hotel and staff. We definitely look forward to serving you again. Thank you, Akta More 

Palm Bay, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

Came highly recommended by another parent that came in for the graduation. The service was awesome and the rooms very clean and ready for each day that I came in to rest. Joe Luna took the time to come over and introduce himself and assured that the company was happy to have me stay. I enjoyed im from florida I... More 

Helpful?
1 Thank novoliaewright
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thanks for the nice sentiment about our hotel staff. We love to hear from our Guest and appreciate the feedback. We look forward to your return visits. Thank you, Akta Patel More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
For a Texas-sized welcome and services like free high-speed Internet access, reserve a spacious hotel room or suite at the Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX. This hotel is just a mile away from Lackland Air Force Base and is ideally suited for family and friends attending graduation ceremonies for airmen finishing up Lackland Basic Military Training. For entertainment the whole family will love, San Antonio attractions like SeaWorld, the Alamo and River Walk are less than a 10-mile drive away. On site, enjoy a modern fitness center, a business center and an outdoor pool. Don't miss a single morning at the complimentary, hot Be Our Guest Breakfast buffet. 100% non-smoking facility ... more   less 

Additional Information about Country Inn & Suites By Carlson Lackland AFB (San Antonio)

Address: 6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn)
Region: United States > Texas > San Antonio > Far West Side
Price Range: RM365 - RM702 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson Lackland AFB (San Antonio) 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Lackland Hotel San Antonio
Holiday Inn San Antonio
San Antonio Holiday Inn
Lackland Holiday Inn
Hotel Style:
#95 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson Lackland AFB (San Antonio) staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson Lackland AFB (San Antonio) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator - choose first floor if necessary.”
 of 5 bubbles ShondaB460, 19 Oct 2016 | Read review
“just stay you will not regret it”
 of 5 bubbles novoliaewright, 17 Oct 2016 | Read review
“Walls seemed a little thin, so getting a room on the top floor and toward the end of the hallway should be quieter.”
 of 5 bubbles R1885UEdavidp, 10 Oct 2016 | Read review
“There is no elevator, so, if you don't want to walk upstairs, ask for a room on the first floor.”
 of 5 bubbles librywmn, 1 Oct 2016 | Read review
“Try to book on floor level if elderly, or handicap, are traveling with as there are no elevators.”
 of 5 bubbles kmyers2016, 1 Oct 2016 | Read review
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