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Residence Inn San Antonio Downtown/Market Square

187 reviews
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Traveller (13)
Room & Suite (20)
Dining (3)
Overview
  • Excellent51%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“market square”(19 reviews)
“food truck”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (187)Write a Review
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4
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91
54
23
10
4
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All reviewsmarket squarefood truckbasketball courtnice residencetwo bedroom suitefresh oatmeala nice grocery storefront deskenjoyed the complimentary breakfastfree food and drinksfull size fridgethe river walksocial hourcoffee machinetexas shaped waffleshard boiled eggsgreat stay
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11 - 15 of 182 reviews
Reviewed 3 November 2017

We had a wonderful stay @ this San Antonio Residence Inn. The staff was so nice to us and helpful. Matthew and Gemma were extremely helpful and nice. Matthew gave us excellent suggestions what to do while we were there. Gemma was so helpful w/our...More

Thank Rosalie C
Response from General M, General Manager at Residence Inn San Antonio Downtown/Market SquareResponded 6 November 2017

Rosalie, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their...More

Reviewed 2 November 2017 via mobile

Matt, Mateo, and Gemma are amazing Staff and such great assets to your company! They have gone above and beyond to make our stay one to remember, we will definitely will be back. The breakfast they have in the morning is wonderful. Always have fresh...More

Thank Donny C
Response from General M, General Manager at Residence Inn San Antonio Downtown/Market SquareResponded 3 November 2017

Donny, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their...More

Reviewed 25 October 2017

The staff at the Residence Inn Market Square is very friendly and helpful. Hotel rooms are spacious and clean with convenient access to the river walk and other San Antonio attractions. Plenty of parking and continental breakfast. Good place to stay in San Antonio.More

Thank Stephen R
Response from General M, General Manager at Residence Inn San Antonio Downtown/Market SquareResponded 30 October 2017

Stephen, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant...More

Reviewed 27 August 2017 via mobile

They have free food and happy hour 3 nights a week, and the food was pretty good. The breakfast choices are great and have variety, we were there for a month and didn't get bored. The staff were so welcoming and helpful- especially Jerry, Michelle,...More

Thank Hannah B
Response from General M, General Manager at Residence Inn San Antonio Downtown/Market SquareResponded 28 August 2017

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve....More

Reviewed 23 August 2017

I stayed two nights in July and the service was excellent, rooms were in good shape. A/C is a bit noisy running constantly in July, but overall, quite happy with the stay, especially considering it's walking distance from a couple areas and parking is free....More

Thank Brandon P
Response from General M, General Manager at Residence Inn San Antonio Downtown/Market SquareResponded 28 August 2017

Brandon, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$150 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in San Antonio
#80 Business Hotel in San Antonio
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in San Antonio
#80 Business Hotel in San Antonio
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (20)
Dining (3)
Pool & Beach (2)
Questions & Answers
Ask a question
stevepapa2015
16 October 2016|
AnswerShow all 3 answers
Response from maggieven | Reviewed this property |
I agree with mbuima.
0
Votes
FireCat0326
5 July 2015|
Answer
Response from alexis m | Property representative |
We actually don't have designated rooms for pets but we do deep clean each pet room after the guest has checked out.
0
Votes
Room Tips
"3rd Floor best floor"
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"Always choose top floor. Less noise from above."
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"All rooms should be good."
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"It was quiet at the end of the hallway. If you are a late sleeper, put your "Do not disturb" sign..."
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