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Residence Inn San Antonio Downtown/Market Square

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Residence Inn San Antonio Downtown\/Market Square
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167 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn San Antonio Downtown/Market Square
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Showing 161: English reviews
Belleville, Illinois
Reviewed 17 April 2016

I arrived early, about three hours before the noted check-in time. As luck would have it, a room was available. I was checked in by Valleri, a very pleasant, courteous desk clerk who smiled during the entire check-in process. A very good start to what was to be a busy week. One of my co-workers and I walked to lunch....

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Helpful?
Thank Hoppy1313
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Hoppy1313, Thank you so much for the kind words regarding my team and the amenities you were able to enjoy. We hope to see you again soon!

Spokane, Washington
Reviewed 15 April 2016

The staff was great, they let us do a very early check in so we could unload our car. Allowing us to park at the hotel so we could explore downtown. That was much appreciated. Room had a strange odor to it so we did open the windows to allow fresh air in to help. The pool was very small...

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Thank froglag
Michelle S, Front Office Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Dear Froglag, I am so glad our staff was able to meet your needs! I do apologize that we fell short on meeting your expectations regarding the pool and your room smell. We appreciate your business and hope to see you again! Thank you for taking the time to provide feedback! Michelle Assistant General Manager

Santa Ana, Costa Rica
Reviewed 29 March 2016

From the RI market place, it is about a 15 minutes walk to the Riverwalk. Which is quite easy to do. Also quite safe according to the locals. The rate is attractive and combined with free parking the difference with a hotel on the Riverwalk buys you a fancy meal for two. Nice staff, very helpful and good clean rooms...

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Thank vinker
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Vinker, Thank you for the nice comments. I am so glad you were able to enjoy our hotel and location benefits. I am sorry the breakfast didn't exceed your expectations. We hope you come back next time and we have a chance to turn that around.

Cape May Court House, New Jersey
Reviewed 18 February 2016

It is not right in Downtown, and that's why I picked it. Has major roads right near by, and easy access to all of downtown, Plus it has free parking Food was okay, but it's only a convenience, With all the restaurants in town, and a small kitchen in the room, its more for people staying to get to know...

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Thank PapaSmurfCampbell
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

PapaSmurfCampbell, I am glad you enjoyed your stay with us! We hope to see you again soon.

Christopher M. Raine
Reviewed 6 February 2016 via mobile

All of the staff were so kind! They always carried a smile! Kind staff- always smiling! The happy hour in the evening was so nice... The cornbread was awesome :) the hotel is clean! The room was big and had a dishwasher for long term stays

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Thank Christopher R
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Christopher R, Thanks for the great comments about the staff! Our team works very hard to make sure our guests are taken care of. I am glad you got to take advantage of the space in your room and the dishwasher. We hope to see you again soon!

Reviewed 23 January 2016 via mobile

Located outside of central downtown San Antonio. Good long term type of stay (stayed over a month). Had kitchen and living room area. Food on Monday and Tuesday not to bad but not fine dining. Small pool but good for little kids. Biggest complaint was the mosquitoes and bugs outside of hotel. I got eaten alive a few times. Service...

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Thank Stacie M
Denver, Colorado
Reviewed 18 January 2016

Jerry and Stormi at the front desk were fantastic. Room was typically good.... Lots of room. I could swear I could hear the lobby Muzak in my room all night... Very faintly. My wife could not hear it. Management should turn off the Muzak after 10 pm. I am sure the staff would appreciate not hearing it also.

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Thank kyle s
Auckland, New Zealand
Reviewed 14 January 2016

This place is reasonably located. It was about a 15-20 minute walk to the River Walk restaurants, that's fine for those who are walkers, which we are. The rooms are a good size with a kitchen and sitting room area. I thought the bathroom was a bit tiny for such a good size room. I found the fridge a bit...

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Thank Karen D
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Dear Valued Guest, We would like to discuss your experience further. Please contact the hotel at your earliest convenience and ask for the Manager On Duty. Thank you for your feedback and we look forward to speaking with you soon. Michelle S.

Monterrey, Mexico
Reviewed 12 January 2016 via mobile

The hall had a funny odor and even if we notified the manager, they did nothing about it. The beds make a squeky sound but above all the breakfast is really good, eggs, pancakes, muffins, bagels, oatmel, really make a difference! Wish the sofa bed would be more confortable and have more pillows available for the whole family.

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Thank Pilar P
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Dear Pilar P, Thank you for taking the time to share feedback with us regarding your recent stay. We are glad that you enjoyed your breakfast! Please accept our sincere apology for the hall odor and bedding dissatisfaction. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with...

Honolulu, Hawaii
Reviewed 7 December 2015

Pros: This hotel is located near market square and a block from the newly opened HEB grocery store. The rooms have a kitchenette with pans and dishes, so cooking is an option here if you get tired of restaurant food. The queen suites with a separate living and bedroom area give it a homey touch. Laundry facilities and complimentary detergent...

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Thank Kamana2014

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Residence Inn San Antonio Downtown/Market Square offers an ideal location in the heart of downtown San Antonio, just off I-35. This great location is within minutes of top destinations including Market Square, the Riverwalk, the Alamodome, and the AT&T Center. Business travelers will appreciate the quick commute to the offices of AT&T, Toyota, Boeing, and HEB Grocery, as well as business-friendly amenities such as free proprety-wide WiFi, a 24-hour business center, and over 1,400 sq. Ft. Of flexible meeting and event space. Our suites are 50% larger than standard hotel rooms, and are highlighted by HD TVs, plush bedding, and the fully-equipped kitchens with refrigerator, microwave, and stove top. Start your day off with the complimentary breakfast buffet, and unwind in the evenings at the weekday evening social hour. Guests will love to maintain their active lifestyle with a workout in the fitness center or a game of basketball on the SportCourt, or they can spend a relaxing afternoon in the sun by the outdoor pool. With thoughtful amenities and prime location in the heart of downtown, Residence Inn San Antonio Downtown/Market Square is the perfect choice for extended stay trips or weekend getaways to San Antonio. ... more   less 

Additional Information about Residence Inn San Antonio Downtown/Market Square

Address: 628 S Santa Rosa Ave, San Antonio, TX 78204-3128
Region: United States > Texas > San Antonio > Avenida Guadalupe
Price Range: RM767 - RM1,210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Antonio Downtown/Market Square 3*
Number of rooms: 95
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Also Known As:
Residence Inn San Antonio Downtown / Market Square Hotel San Antonio
San Antonio Residence Inn
Hotel Style:
#20 Family Hotel in San Antonio
#80 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Antonio Downtown/Market Square staff and other travellers.
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Cranberry Township, Pennsylvania

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Questions? Get answers from Residence Inn San Antonio Downtown/Market Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found our room on the top floor of the smaller annex building to be particularly quiet.”
 of 5 bubbles 179cynthiaf, 11 Mar 2017 | Read review
“easy off the main roads and near the courts”
 of 5 bubbles 12RICHARDg, 16 Feb 2017 | Read review
“Recommend any floor other than the ground floor.”
 of 5 bubbles 388terrys, 4 Feb 2017 | Read review
“We copped the room 2 down from the breakfast bar and could hear the kitchen staff getting the breakfast bar ready at 4:30am.”
 of 5 bubbles BeenThereDoneThat_OZ, 3 Jan 2017 | Read review
“Get on top floors becasue ceilings are very thin and you hear footsteps even for people who try to be quiet.”
 of 5 bubbles WindWolfess, 3 Aug 2016 | Read review
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