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Wyndham San Antonio Riverwalk

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2,011 Reviews from our TripAdvisor Community

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Showing 2,002: English reviews
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Albuquerque
Reviewed yesterday NEW

My husband and I enjoyed staying at the Wyndham, conveniently located within walking distance of the riverwalk, and downtown San Antonio. Hotel staff was accommodating and went it if their way to offer assistance. Our room was ready early. The gym and pool area was very nice.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Susan G
Dallas, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We spent the weekend here and we really enjoyed ourselves! The self-park ramp was across the street and attached to the hotel by was of underground tunnel. The ramp seemed safe ans secure, I had no problem parking my car there. The hotel staff was friendly during check-in, in the hallways, and at the lobby bar. Our room was quiet...

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Helpful?
Thank Christopher H
About Hotel's Favourite Review
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Christopher H., Thank you for taking the time to acknowledge our friendly and welcoming staff, when you visited with us at the Wyndham San Antonio Riverwalk Hotel. We look forward to your return, so you can enjoy our outdoor pool on the 3rd floor deck. Kevin.Latone@sawyn.com 210-362-6430

Reviewed 3 days ago NEWvia mobile

Left my wallet at the lobby bar where I ate. Onion soup was fantastic BTW! I panicked when I got to the conference center without it. Called the hotel and the desk staff were very friendly and reassuring. They had already secured it for me. William was extremely prompt and courteous about returning the wallet when I got back to...

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Helpful?
Thank Maureen B
cody
Reviewed 3 days ago NEW

this was so much better than the wyndham garden on the riverwalk. the entire staff was so friendly. check in and check out was easy and we were able to check in early. during the river float parade we were able to stay at the hotel and watch they had drinks and popcorn . the room were quiet and very...

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Helpful?
Thank cwyo
Austin, Texas
Reviewed 3 days ago NEW

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Klark K
Dallas, Tx
Reviewed 4 days ago NEWvia mobile

I was here for a conference and was very disappointed. The hotel is far down the river walk (close to the greyhound station), which is not a great location. The hotel is dirty. Stained carpet, stained conference chairs and smears of unknown origin in the elevator. My room had stains on the carpet, a cracked toilet bowl and a shower...

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Helpful?
Thank cpt1515
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

cpt1515, I appreciate your comments and wish we had presented ourselves better to you. I apologize for not providing the service to you for which we are known and capable. We can and will do better. Kevin.Latone@sawyn.com 210-362-6430

Austin, Texas
Reviewed 4 days ago NEW

I have stayed here twice and both times in a 2 room suite. I took a shower in the 2nd bathroom on the first stay (1/2016) slipped and fell (spraining my ankle) stepping into the tub (the water had been running). The 2nd time I stayed here (4/2017) I was very careful and all was ok until I stepped out...

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Helpful?
Thank amber5017
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

amberbatson, I was sorry to hear you slipped and fell when in our hotel. I am hopeful you contacted us immediately upon this happening and we were able to offer you assistance, when you were with us. Our hotel does have bath mats available for all guest rooms. We also have floor mats that are placed in the bathroom, which...

Reviewed 5 days ago NEWvia mobile

We stayed here last night. First the parking attendant was rude, then we get to our room to find it dirty! The linens had visible stains on the down comforter and pillow case. We had to call maintenance as the TV was only showing two channels and over all the stay was unimpressive. Large noises coming from upstairs like some...

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Helpful?
Thank Jamie Brooks F
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Jamie Brooks F., Thank you for your comments from your recent visit with us. I apologize for our service failings and want to assure you we will review with our team. Thank you for allowing us to take corrective actions while you were still in hotel with us. Kevin.Latone@sawyn.com 210-362-6430

Canton, Georgia
Reviewed 5 days ago NEW

Business trip with fun times at the San Antonio Wyndham Riverwalk. The staff was very accommodating

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Jeff W
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

Jeff W, Thank you so much for the compliments on our amazing staff here at the Wyndham San Antonio Riverwalk Hotel. We much enjoyed serving you and we look forward to your return. Thank you once again and have a great day. Bryan Guerra Front Office Management Bryan.Guerra@sawyn.com

Reisterstown, Maryland
Reviewed 6 days ago NEW

My colleague and I attended a conference at the hotel for four days. Overall the experience was excellent. James, the Hospitality Ambassador was particularly helpful, very friendly and went out of his way to make us feel welcome. He assisted the waitress when we were waiting for our order, food, etc..he offered suggestions for places for us to visit during...

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Helpful?
Thank mnursemary33

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 E Pecan St, San Antonio, TX 78205-1530 (Formerly Crowne Plaza San Antonio Riverwalk)
Region: United States > Texas > San Antonio
Price Range: RM700 - RM1,104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Antonio Riverwalk 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza
Hotel Style:
#20 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham San Antonio Riverwalk staff and other travellers.
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Questions? Get answers from Wyndham San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is the pool excerise room and meeting room i would be higher up for views.”
cwyo, 27 Apr 2017 | Read review
“be careful in the 2 room suites in the 2nd bathroom tubs”
amber5017, 26 Apr 2017 | Read review
“Don't ask for a corner room. Pool is on the 3rd floor.”
593kathryna, 5 Apr 2017 | Read review
“We were on 17th floor and had an awesome view of the river walk and the whole city.”
995IreneS995, 30 Mar 2017 | Read review
“All three of the rooms we had were on different floors but all looked the same.”
andreaj128, 16 Mar 2017 | Read review
5 of 5