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Hotel Indigo San Antonio Riverwalk

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819 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo San Antonio Riverwalk
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Showing 799: English reviews
Level Contributor
3 reviews
3 hotel reviews
Reviewed 27 October 2016 via mobile

So last year I stayed here it was amazing from the room to the staff but due to the rain I had to leave early so I decided to stay again this time do it big. I booked an executive king because it has a balcony. When I got there I checked in and Jonathan was very helpful when I... More 

Helpful?
Thank Amanda D
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. We appreciate the feedback and sincerely apologize for any issues you experienced during your stay! It is our goal to exceed every guest's expectations, every time and it seems as though we failed you. Thank you so much for your sincere and honest feedback. We understand you have plenty of options to choose... More 

1 review
Reviewed 17 October 2016 via mobile

My husband and I stayed here for our one year wedding anniversary, and LOVED it. We gained a friendship with James. He was so friendly and very helpful. Also gave us two free drink passes. It was about a 15-20 min walk to all of the restaurants, but we loved the walk. We took a river taxi at night, and... More 

Helpful?
Thank Sierra R
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback and positive reinforcement! We will be sure to share you kind words with James. Come back and see us soon! More 

Phoenix
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016

This hotel is centrally located in the heart of downtown just across from the Alamo, and just a couple of block walk from the Riverwalk. It's an old office building that has been converted to a hotel. Was totally unimpressive. Room was very small. The headboard of the bed was up against the window and there was just enough room... More 

Helpful?
1 Thank NathanKelp
Level Contributor
5 reviews
Reviewed 11 October 2016 via mobile

Was very pleased with the stay at Hotel Indigo. The only negative was the bed, but I'm very picky about this. Staff friendly. Great location by the Tobin Center. I loved the decor and the outside deck. There was some construction but did not impede on anything. Great value if wanting a quick get away.

Helpful?
Thank Jana F
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback and positive reinforcement! Come back and see us soon! More 

Ridgeland, Mississippi
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 October 2016 via mobile

This hotel far exceeded our expectations in physical hotel and staff! We were on a "seat of our pants", trip. We called about 2 hours from San Antonio and I spoke with Alex . I asked for a riverview room and expressed disappointment that none were available-only courtyard rooms. When we arrived, Alex had noted my disappointment and found us... More 

Helpful?
1 Thank Judy L
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback and positive reinforcement! We will be sure to share you kind words with Alex and Rick. Come back and see us soon! More 

Cullman, Alabama
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 October 2016

We spent three nights at the San Antonio hotel Inigo Riverwalk this week Oct 2,3,4. I am an IHG brands regular but had not stayed at an Indigo before so I decided to try one this trip. The hotel is situated on the San Antonio Riverwalk on Saint Mary's street. It is a 20 minute walk to city center from... More 

Helpful?
1 Thank Hank_In_AL
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. We appreciate the feedback and sincerely apologize for any issues you experienced during your stay! We are always searching for ways to better service our guests and thank you for the opportunity to improve. More 

Tampa, Florida
Level Contributor
5 reviews
Reviewed 5 October 2016

Our stay at the indigo was ok. Rooms were clean and spacious. We were not told about the construction at the time of booking which was a bit disappointing. We paid a little bit for a river view and could only see construction to the left along with the pool that was closed below. In addition to a shed that... More 

Helpful?
Thank dp19562016
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. We appreciate the feedback and sincerely apologize for any issues you experienced during your stay! We are always searching for ways to better service our guests and thank you for the opportunity to improve. We'll be sure to share you review with Jonathan as well! More 

Austin, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016

Walking distance to the River Walk, beautiful property and a very attentive staff! A cool option available is if when you register and leave your cell number, the staff will text you and you have the option to ask questions or if you need anything you can communicate with the staff! There's also a very nice restaurant on the premise... More 

Helpful?
Thank Cindy V
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback and positive reinforcement! Come back and see us soon! More 

Alpharetta, Georgia
Level Contributor
15 reviews
Reviewed 3 October 2016 via mobile

We had called indigo to reserve a room and were booked at the wrong hotel. Noise from a band on the river walk in the hotel next door was way too loud until after midnight. Many complaints from several rooms. Toilet did not flush properly. We called down to desk. They sent up a plunger with a hotel worker who... More 

Helpful?
Thank Kristine C
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. We appreciate the feedback and sincerely apologize for any issues you experienced during your stay! We are always searching for ways to better service our guests and thank you for the opportunity to improve. More 

Cleveland, Ohio
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 October 2016

Recently traveled to San Antonio Tx and stayed 3 nights at the Hotel Indigo. Older hotel but very nice. Room was great and beds comfortable. Loved the wood floors in lieu of nasty carpet and the murals on the walls were beautiful. Really enjoyed the Keurig coffeemaker in the room. Staff was very helpful and friendly. Although the hotel is... More 

Helpful?
1 Thank texascaro
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback and positive reinforcement! Come back and see us soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Region: United States > Texas > San Antonio > East Side
Price Range: RM491 - RM947 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo San Antonio Riverwalk staff and other travellers.
14 questions
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San Antonio, Texas
over a year ago
Winnipeg, Canada
6 months ago
Kokomo, Indiana

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Questions? Get answers from Hotel Indigo San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a river view.”
 of 5 bubbles jim2golf, 15 Nov 2016 | Read review
“Ask for river view. We had a view of the parking lot next door. Not so pretty.”
 of 5 bubbles 26margarets, 15 Nov 2016 | Read review
“AC unit is a below the window unit (i.e., not central); you'll either end up freezing or with a damp/humid room consistently, so be advised.”
 of 5 bubbles rct415, 12 Nov 2016 | Read review
“River view rooms have construction going on either side and most of terrace is used for materials preparation and movement.”
  • Half inch gap between closed door and frame - security and fire risk
 of 5 bubbles 865miker, 5 Nov 2016 | Read review
“Get a room with a terrace and inspect the view before accepting the room.”
 of 5 bubbles Hank_In_AL, 5 Oct 2016 | Read review
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