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Fairfield Inn & Suites San Antonio Downtown/Market Square

291 reviews
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Traveller (53)
Room & Suite (27)
Dining (7)
Overview
  • Excellent40%
  • Very good33%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“waffles”(19 reviews)
“the river walk”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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29 Jan30 Jan
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1 room, 2 adults, 0 children
Standard Room
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Reviews (291)Write a Review
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Show reviews that mention
All reviewswafflesthe river walkwithin walking distanceminute walknice hotelgreat staybreakfast areastayed here for one nightwi ficontinental breakfastwould stay here againair conditionerchecking inalamoriverwalkmercadohousekeeping
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1 - 5 of 275 reviews
Reviewed 2 weeks ago via mobile

Arrived at the hotel on Wednesday, December 28, 2017 at approximately 2:50 pm. Didn’t realize that the check in time is 4:00 (my fault). We had three children with us and they needed to use the restroom. The restroom in the lobby was out of...More

Thank Carolyn J
Response from Wendy L, Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 1 week ago

Hello, Thank you so much for your review regarding your stay with us here at the Fairifeld Inn San Antonio downtown. I apologize for the issues you experienced during your stay. I know that your stay did not meet not only your expectations but our...More

Reviewed 4 weeks ago

On our second family trip to San Antonio, on the day next to Thanks Giving Day, the focus being on river walk, we chose this hotel for our stay. The hotel location has all that one could look for. In the middle of activities ,...More

Thank Deepak M
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 3 weeks ago

Deepak, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We...More

Reviewed 7 December 2017

Good hotel with normal amenities. Good parking lot, nice rooms with fridge, microwave, large bathroom. Rooms are quiet and comfortable, only points docked are for the air conditioner, which is relatively noisy and very close to the bed. Breakfast was good. Reasonable walking distance to...More

Thank dkraige
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 8 December 2017

Thank you for reaching out and sharing your recent experience. We pride ourselves on providing unparalleled stays for our guests, so we are pleased that you found both comfort and convenience during your stay. We appreciate your loyalty and hope to serve you again and...More

Reviewed 5 December 2017

We stayed in this hotel during Thanksgiving Holiday. The check-in process was super quick and the room was also beyond our expectation. We enjoyed our time there. However, they charged $75 on my credit card for deposit and not release it for more than a...More

Thank Feri I
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 6 December 2017

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve....More

Reviewed 3 December 2017 via mobile

Spent a few nights in the area and received a great DoD rate. Friendly staff, good amenities, and location. Room was very clean and had no issues at all. The walk to the river walk was about 15 mins so a great way to burn...More

Thank Keochin
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 4 December 2017

Keochin, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$91 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in San Antonio
#90 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$91 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in San Antonio
#90 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (53)
Room & Suite (27)
Dining (7)
Pool & Beach (1)
Hotel & Grounds (38)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Brendan S
17 October 2017|
AnswerShow all 3 answers
Response from Matthew O | Property representative |
Hello Brendan! Our hotel is located directly across the street from a beautiful Catholic Church, and kitty corner to the City's central Police Station. We are still a large city, and downtown in any large city requires you... More
0
Votes
Marcela A
29 July 2017|
AnswerShow all 3 answers
Response from TexasLibraryLady | Reviewed this property |
Depending on traffic, it could take you 20-30 minutes from downtown out to Seaworld.
0
Votes
Mandy L
21 May 2017|
AnswerShow all 3 answers
Response from Ihearttravelwhenican | Reviewed this property |
Its about not long about 7-10minutes if that. Once you pass the courthouse it's right there.
0
Votes
Room Tips
"My room on the end of the hall on the second floor was quiet, and I did not hear any complaints by anyone else"
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"Would definitely spend a little extra for a suite, and I would request a room on the quieter upper floors."
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"pick the higher level floors for brightness in the am"
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"All room seem good"
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