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All reviewswafflesthe river walkwithin walking distanceminute walknice hotelgreat staybreakfast areastayed here for one nightwi ficontinental breakfastwould stay here againair conditionerchecking inalamoriverwalkmercadohousekeeping
Arrived at the hotel on Wednesday, December 28, 2017 at approximately 2:50 pm. Didn’t realize that the check in time is 4:00 (my fault). We had three children with us and they needed to use the restroom. The restroom in the lobby was out of...More
Thank Carolyn J
Response from Wendy L, Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 1 week ago
Thank you so much for your review regarding your stay with us here at the Fairifeld Inn San Antonio downtown. I apologize for the issues you experienced during your stay. I know that your stay did not meet not only your expectations but our...More
On our second family trip to San Antonio, on the day next to Thanks Giving Day, the focus being on river walk, we chose this hotel for our stay. The hotel location has all that one could look for. In the middle of activities ,...More
Thank Deepak M
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 3 weeks ago
Deepak, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We...More
Good hotel with normal amenities. Good parking lot, nice rooms with fridge, microwave, large bathroom. Rooms are quiet and comfortable, only points docked are for the air conditioner, which is relatively noisy and very close to the bed. Breakfast was good.
Reasonable walking distance to...More
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 8 December 2017
Thank you for reaching out and sharing your recent experience. We pride ourselves on providing unparalleled stays for our guests, so we are pleased that you found both comfort and convenience during your stay. We appreciate your loyalty and hope to serve you again and...More
We stayed in this hotel during Thanksgiving Holiday. The check-in process was super quick and the room was also beyond our expectation. We enjoyed our time there.
However, they charged $75 on my credit card for deposit and not release it for more than a...More
Thank Feri I
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 6 December 2017
Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve....More
Spent a few nights in the area and received a great DoD rate. Friendly staff, good amenities, and location. Room was very clean and had no issues at all. The walk to the river walk was about 15 mins so a great way to burn...More
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 4 December 2017
Keochin, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is...More
Response from Matthew O | Property representative |
Our hotel is located directly across the street from a beautiful Catholic Church, and kitty corner to the City's central Police Station. We are still a large city, and downtown in any large city requires you... More
Our hotel is located directly across the street from a beautiful Catholic Church, and kitty corner to the City's central Police Station. We are still a large city, and downtown in any large city requires you to keep your wits about you, but overall I find San Antonio to be very safe. There is some industrial area to the west of us, but not much reason for you to travel that way unless you are working in that area.
The convention center is a short drive straight down Cesar Chavez blvd. I recommend taking an Uber for $5-$6. We do not provide any sort of shuttle services.
Looking forward to your stay!