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Fairfield Inn & Suites San Antonio Downtown/Market Square

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#116 of 354 Hotels in San Antonio
Certificate of Excellence
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Fairfield Inn & Suites San Antonio Downtown\/Market Square
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254 Reviews from our TripAdvisor Community

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Orlando, FL
Reviewed 1 week ago

We liked the hotel. Looks like it has been refurbished recently (clean carpets, nice breakfast area, clean rooms). It's a three block walk to the Spanish Market. And, about 20 minute walk to the River Walk. The hotel offers free parking which is a plus.

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Helpful?
Thank Hy R
General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to share your thoughts and comments with us. We appreciate that you enjoyed our hotel and the team here on property! It was our pleasure to serve you and hope we have the opportunity to welcome you back again soon and earn that five star rating.

Denver, Colorado
Reviewed 3 weeks ago

Bed was comfortable and the location a few blocks from Market Square and a few more to the Riverwalk was convenient. Staff was friendly and super helpful with directions. Hotel was a little outdated and worn. Bathroom especially needed new caulking, had peeling wallpaper and could have been cleaned alot better. Lots of kids/school groups seemed to be staying there...

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Helpful?
Thank rrdub
Keily B, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review

Greetings rrdub, Thank you for taking the time to provide your feedback about your recent stay. I am glad to hear you enjoyed your stay, for the most part. I apologize for the inconvenience of the fire alarm and the disruption that cause for you and your family, I understand how frustrating that is. I will be sure to pass...

Bludenz, Austria
Reviewed 19 March 2017

It´s a nice hotel, friendly staff and clean rooms. The breakfast is free and is good. There is free parking, which is great. It´s a 10-15 min walk to the river walk and a little less to the market square. I walked it at night (single female) and was not scared once. Would stay here again.

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Helpful?
Thank bruijntje0909
General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review

Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

Texas
Reviewed 10 March 2017

When we arrived at the hotel, a colleague informed us they didn't have us in the system, so a call had to be made to the gentleman that had made the arrangements. Soon, everything was taken care of. A new trainee, Emily, was the star. She is the epitome of a bubbly personality. She assigned us a room as we...

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Helpful?
Thank TexasLibraryLady
Keily B, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review

Greetings TexasLibraryLady! Thank you for taking the time to review your recent stay. I am delighted to hear that Emily took great care of you during your stay. I would like to apologize for the shortcomings you mentioned regarding your initial room location and the comparative size of the room to other FFI hotels. We thank you for staying with...

Houston, Texas
Reviewed 25 February 2017 via mobile

This hotel isn't horrible! If it were, I would be the one to tell you that truth. We traveled all night only to arrive at a hotel that presented with a semi clean lobby. The floor was filthy! So, I was honestly nervous. The elevator is as slow as molasses. Upon entering the hotel room, it was less than what...

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Helpful?
Thank Skorpian82
Matthew O, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review

Thank you for staying with us. It's disheartening to read a review like this, and I apologize to you that your stay was less than expected. I hope you get a chance to speak with us at the front desk directly about these issues before you leave so we can do something to make this better. Also - we share...

Reviewed 9 February 2017

Overall the hotel was fine. We found the bed mattress too hard for our liking. It did have a pool. The fitness room was tiny - a treadmill, and something else similar, and a rack of free weights. 4 floors and one tiny elevator in the middle. Free breakfast buffet in a cramped eating area that was not wheel chair...

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Helpful?
Thank Lise G
Matthew O, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. I understand the difficulty you faced with our property and I apologize for our shortcomings. We will definitely be rethinking how to better service our guests in wheelchairs.

Port Washington, Wisconsin
Reviewed 7 February 2017

The helpfulness of the staff makes or breaks a hotel stay for me. This staff is great. Matthew and Jim were genuinely friendly and helpful, from recommending places to visit/eat to helping us arrange transportation. Staff we met throughout the building were also very friendly - something I don't always see in a hotel. it is within walking distance of...

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Helpful?
Thank Curt S
General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review

Curt, thank you for taking the time to share your experience with regard to your recent stay. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again and make your future stays five stars.

Fairborn, Ohio
Reviewed 4 February 2017

The room was a standard room for a Fairfield, nothing to say one way or another about it. The breakfast was a standard Fairfield breakfast. The staff were very helpful, they were knowledgeable about the restaurants around the hotel and on the Riverwalk. The hotel was within walking distance of the Riverwalk and of Market Square. If you workout when...

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Helpful?
Thank pharvey841
Matthew O, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review

Thank you for staying with us. We definitely understand our fitness center is small and we are looking for ways to improve it within the confines of the space. It sounds like adding a small bench might help, so I will research that option right away. Thanks for the idea!

Roseville, Michigan
Reviewed 16 January 2017 via mobile

I have never been to Texas. I was amazed at all the nice people and how they treated me traveling alone. Upon checking in Uber was phenomenal. Very inexpensive to travel to and from the Drury Plaza Riverwalk area. Matt the GM was very informative as to how long it would take to reach destinations, etc. The house staff was...

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Helpful?
Thank Ihearttravelwhenican
Matthew O, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review

Ihearttravelwhenican - Thank you SO SO much for this beautiful review. My staff and I can't wait for you to return and stay with us again someday. We are all very sorry about the weird TV signal issues we had for a few days there. Everything is bigger in Texas - even the rain storms!

Garland, Texas
Reviewed 13 January 2017

Not exactly right downtown, but only about 3 long blocks from Market Square so location is pretty good. Very friendly, helpful staff. Nice, comfortable room. Comfortable bed. Good Wi-Fi. Pretty typical Fairfield, which is a good thing. However, there was a long black hair in the bathtub (I'm a guy with short hair so not mine!) and the morning after...

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Helpful?
Thank Kenneth R
Matthew O, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review

Thank you, Kenneth R, for this feedback. I really appreciate you letting us know about these items in your room - it's not acceptable and we will strive to make it better. Please come and visit us again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Fairfield Inn & Suites San Antonio Downtown is located off I-10/35, making Sea World, Six Flags, the Alamo, and the metropolitan area easily accessible. Just a short walk from Market Square and the Alamo, our downtown hotel features a redesigned lobby equipped with free WiFi and 24-hour Market. Start your day off right with a free breakfast buffet each morning then take a dip in our indoor pool. Each guest room features Marriott signature bedding, ergonomic workspace, free WiFi and flat-screen TV with free HBO. ... more   less 

Additional Information about Fairfield Inn & Suites San Antonio Downtown/Market Square

Address: 620 South Santa Rosa, San Antonio, TX 78204
Region: United States > Texas > San Antonio > Avenida Guadalupe
Price Range: RM515 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Downtown/Market Square 2.5*
Number of rooms: 110
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Also Known As:
Fairfield Inn San Antonio Downtown/Market Square Hotel San Antonio
Fairfield Inn Market Square
Fairfield San Antonio
San Antonio Fairfield Inn
Hotel Style:
#46 Family Hotel in San Antonio
#90 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites San Antonio Downtown/Market Square staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites San Antonio Downtown/Market Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“park here and walk or take a bus to the Alamo”
HyR_12, 15 Apr 2017 | Read review
“We asked for top floor, away from elevator.”
TexasLibraryLady, 10 Mar 2017 | Read review
“Top floor, away from the elevator.”
  • Bedroom
  • Washroom
221kennethr, 12 Jan 2017 | Read review
“don't stay here!”
  • stained mattress
kathyj256, 27 Jun 2016 | Read review
“Top floor is more quiet.”
SeniorTraveler65575, 1 May 2016 | Read review
5 of 5