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A great family hotel in an excellent location to get to the main attractions in San Antonio. Kevin, the Assistant General Manager, was especially helpful in getting us an extra room during a very crowded night for the hotel. An excellent breakfast was also served...More
The customer service was acceptable but they definitely need to invest in more maintenance on this hotel. The A/C in our room needed servicing as it was running on 62 degrees and it was not cooling. As soon as you enter through their lobby the...More
Response from Keily B, Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 5 days ago
Thank you for taking the time to share you feedback with us about your recent stay. Please accept my sincere apologies for the shortcomings you mentioned about the AC, I have passed your comments along to the proper staff to ensure this is...More
My family and I stayed at the Fairfield marketplace in San Antonio and the one thing that stood out to us was their customer service. The staff was prompt in their response time, in their helpfulness and were extremely friendly. We had an issue and...More
Thank India's T
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 6 days ago
Thank you for taking the time to share your recent experience with us. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again, and we’ll strive to make your future stays worthy of five stars.
Great location close enough to walk to the Riverwalk and the Alamo. Loved that this place did not require valet parking, but had their own free parking lot for guests. Breakfast was great, but we encountered a loud and boisterous crowd from a bus group...More
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 2 weeks ago
Matthew, Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location and the staff were able to meet your needs. We look forward that you will choose to stay with us again soon and...More
My family had a group reservation at this hotel. Upon entering our rooms, we noticed bed bugs in the beds, floor, and crawling on the headboards. We immediately cancelled our reservation and moved to another hotel. Management apologized for this but offered no compensation. This...More
1 Thank Kyle L
Response from Keily B, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 3 weeks ago
Thank you for sharing your feedback. If you would like to discuss this issue further, please feel free to contact me directly by calling the hotel at 210-299-1000.
US$109 - US$196 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#46 Family Hotel in San Antonio
#90 Business Hotel in San Antonio
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Fairfield Inn San Antonio Downtown/Market Square Hotel San Antonio ,
Response from Ihearttravelwhenican | Reviewed this property |
No not necessarily, if you have a long flight then yes. But one thing don't eat at the Pizza Hut it's a disappointment. There is a McDonald's maybe two more blocks from Pizza Hut. Then there is a grocery store/ cafe behind... More
No not necessarily, if you have a long flight then yes. But one thing don't eat at the Pizza Hut it's a disappointment. There is a McDonald's maybe two more blocks from Pizza Hut. Then there is a grocery store/ cafe behind all the hotels off to the left. There is also a BBQ place on the corner but I didn't try it because people had mixed reviews about it. I believe it's called Muellers BBQ. Hope this helps. If you don't mind the walking it takes about 21 mins to get into the downtown area near the Riverwalk and there are many places to eat such as chilis and hooters inside the mall.