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Residence Inn San Antonio Airport/Alamo Heights

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Residence Inn San Antonio Airport\/Alamo Heights
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135 Reviews from our TripAdvisor Community

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Showing 132: English reviews
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Savannah, Georgia
Reviewed 5 days ago NEW

Hands down one of the best hotels I have ever stayed at. Perfect location! I had no expectations coming in, but this hotel for sure sets the bar very high! Totally surprised the Army paid for me to stay in this facility. Excellent guest/customer service! Indescribably a very comfortable stay, felt right at home. Beautiful rooms and amazing room service!...

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Helpful?
Thank arthurjones1013
Austin, Texas
Reviewed 1 week ago

I recommend Residence Inn San Antonio Airport/ Alamo Heights. The hotel staff are very friendly and work hard to please the customers. It has a pavillion and grill outside near the pool area. Also, it has a small gym. The rooms are very well kept with a small kitchen and small living room area. It was a nice way to...

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Thank Summersrainn68
Baltimore, Maryland
Reviewed 2 weeks ago

I like Residence Inns in general; I come in to work, and everything about the setup works for me. Huge rooms, lovely desk next to the TV, which I use as a second monitor. TV in the bedroom, for actual TV watching. Did I mention big desk? Need that desk! Plenty of power outlets for the usual charging needs and...

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Thank Cailin56
Genaralmanager19, General Manager at Residence Inn San Antonio Airport/Alamo Heights, responded to this review

My staff were so thrilled to read your review of the hotel. Thank you so much for taking the time to share your experience with the world wide web. Happy and safe travels and we hope to see you again should your travels bring you back this way.

O'Fallon, Illinois
Reviewed 16 December 2016 via mobile

I spent a few days here in the midst of a complete renovation. My suite was newly (and nicely) renovated. The staff (including the renovation crew) were wonderful and really succeeded in making my stay great despite the lack of access through certain areas. Breakfast is in line with the basic business traveler hotel breakfast but, the service staff was...

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Thank rhodesius
Genaralmanager19, General Manager at Residence Inn San Antonio Airport/Alamo Heights, responded to this review

Our deepest thanks for taking the time to write a review about your recent stay with us. During a renovation we so often only hear about the dirsputions guests encountered during their stay so it was great to read yours and I thank you very much. Your comments will be shared with my staff nad will keep them going through...

London, United Kingdom
Reviewed 8 November 2016

I stayed at this Residence Inn for almost 4 months and the staff were amazing, they treated us like we were family. Even with the renovation work going on the last month or so they have always told us in advance and helped as much as possible to ensure it didn't disrupt our stay. Would recommend anyone to stay here...

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Thank ge0rgi91
Roswell, Georgia
Reviewed 23 October 2016

We should have been told the hotel was under construction. beside that the room was ok. Mattresses are worn, but the rooms are OK. We had a real problem with a grumpy, pissed off airport shuttle driver but the front desk made right on that.

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Thank Fritz_the_1st
Genaralmanager19, General Manager at Residence Inn San Antonio Airport/Alamo Heights, responded to this review

My deepest apologies that you were not aware that the hotel was under construction, we will indeed be so until the end of the year and are excited about the new changes coming to improve our hotel rooms and are guest experiences. We have worked hard to ensure that guests are aware when booking the room and before they arrive...

Atlanta, GA
Reviewed 19 October 2016

We stayed here recently and they are in the process of a renovation. I know their website tells you this, but I didnt realize quite how involved the renovation was. We were in a building where the whole first floor was being worked on, the walls were striped of wallpaper, it was very noticeable. What is especially interesting is, we...

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Thank DaisyDot24
Genaralmanager19, General Manager at Residence Inn San Antonio Airport/Alamo Heights, responded to this review

Thank you for your review and yes we are under renovation to improve the look, the offerings and the appeal of the hotel. Hotel renovations are never fun for guests or the operators of hotels but we strive to ensure we communicate well to our guests about such things as areas they should avoid, including corridors with no wallpaper! The...

Austin, Texas
Reviewed 7 July 2016

Friendly staff, great breakfast, good value. Older property that will soon be undergoing a renovation. Hot shower and clean, comfortable bed, but a little scruffy. Free, gated parking. Exercise bike in gym was worn out and wouldn't maintain tension. Roomy two-bedroom, two-bathroom suite.

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Thank bonuspoints2016
Dallas, Texas
Reviewed 29 June 2016 via mobile

I usually stay at the Marriott hotel when I travel...so, I've come to expect certain things. We got what we expected...clean and comfortable room. The thing about this place was a superlative front desk staff...Pat was awesome! Very personable and knowledgeable. All things being equal, she tips the scales in your favor.

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Thank wermoving_purchases
Genaralmanager19, General Manager at Residence Inn San Antonio Airport/Alamo Heights, responded to this review

We strive to deliver service so memorable you feel compelled to write a review about it! I have informed Pat of your comments who was thrilled to hear them. Hope to see you again soon should your travels bring you back to San Antonio.

Arlington, Texas
Reviewed 25 June 2016 via mobile

The staff was excellent, handled every concern with urgency no master how small The rooms where clean and maintained in good shape, it's a little dated but schedule for remodel soon. It's was not as noisy as I thought it would be, being by the airport.

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Thank Clark J
Genaralmanager19, General Manager at Residence Inn San Antonio Airport/Alamo Heights, responded to this review

It is our pleasure to serve you and your fellow travelers and we are thrilled you enjoyed your stay. Please be sure to check us out on your next trip as our renovation will be completed and we will be shiny and new. Thanks for making our day.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Airport Transportation
  • Laundry Service

Additional Information about Residence Inn San Antonio Airport/Alamo Heights

Address: 1014 NE Loop 410, San Antonio, TX 78209 (Formerly Residence Inn San Antonio Airport)
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: RM607 - RM1,080 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Antonio Airport/Alamo Heights 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn San Antonio Airport Hotel San Antonio
San Antonio Residence Inn
Hotel Style:
#101 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Antonio Airport/Alamo Heights staff and other travellers.
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Winnipeg, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms by the firepit, gazebo, basketball court, and pool is ideal. Closest to the lobby. This is where I stay. Beautiful view.”
 of 5 bubbles arthurjones1013, 18 Feb 2017 | Read review
“Room facing the freeway (I-410) can be loud. Ask for room that face the pool courtyard - no pool noise (winter) or from the freeway.”
 of 5 bubbles Cailin56, 6 Feb 2017 | Read review
“Request a room that is not on the side of the road as the highway can be slightly noisy”
 of 5 bubbles ge0rgi91, 8 Nov 2016 | Read review
“rooms on parking lot side are quieter”
 of 5 bubbles PINKIE_9, 25 May 2016 | Read review
“I enjoy the pet friendly room option,”
 of 5 bubbles KristalWW, 9 May 2016 | Read review
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