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Holiday Inn Express San Antonio Airport

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Traveller (45)
Room & Suite (25)
Dining (4)
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Overview
  • Excellent42%
  • Very good36%
  • Average15%
  • Poor6%
  • Terrible1%
Travellers talk about
“rest your head”(2 reviews)
“front desk”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (166)
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Traveller rating
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58
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10
3
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62
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25
10
3
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All reviewsrest your headfront deskthe breakfast areaan early flightshuttle servicegreat showerbiscuits gravyparking garagenext morningfamily stayyogurtfree weightsquiet locationhot breakfasta great staythe loopexercise room
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51 - 55 of 158 reviews
Reviewed 18 February 2016 via mobile

I stayed here for 2 weeks and the staff was very accommodating and nice! Breakfast was a great surprise as it was a full order delicious BF! Staff assisted with those little things that mean a lot when your away from home. Thank you! Recommend...More

Thank mrivera69
Response from Aaron F, Manager at Holiday Inn Express San Antonio AirportResponded 19 February 2016

Thank you very much for your kind words regarding our staff. I am ecstatic that we were able to make your stay a pleasant one. For some reason, the review came through as a one star, and based on your comments, I am sure that...More

Reviewed 18 February 2016 via mobile

I will say that I am a bit of a "hotel snob" but I had the best customer service at this hotel. We were on the renovated floor so our room was very nice and new. The breakfast was delicious. We were there for a...More

Thank CariSB9671
Response from Aaron F, General Manager at Holiday Inn Express San Antonio AirportResponded 20 February 2016

Thank you very much for your kind words. I am glad that our team was able to provide a pleasant experience for you during your stay.

Reviewed 27 January 2016

Stayed for a couple of nights. While check-in wasn't until 3 pm, they put me in a room at 9 am when I arrived. Excellent hot breakfast. While they have an evening "managers reception" with beer, wine and soft drinks, it would be nice if...More

Thank Mahyai
Reviewed 5 December 2015

Friendly staff, clean, convenient location, but NO sleep! The hotel is currently being renovated so maybe I was assigned the oldest room in the building. The mattress was so hard and uncomfortable that I felt like I was sleeping on the floor. As a Platinum...More

Thank monicamvega
Response from Aaron F, Manager at Holiday Inn Express San Antonio AirportResponded 5 December 2015

Thank you for your feedback. We understand and apologize for the inconvenience caused by the renovation. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you...More

Reviewed 22 November 2015 via mobile

I was delayed on a flight, and this hotel was selected for me. It was late, but I was able to get fast shuttle service, and was at the hotel in minutes. I found the staff to be very friendly and accommodating. I also found...More

Thank WuSongLong
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Outdoor pool
Details
Price range
US$102 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#86 Family Hotel in San Antonio
#98 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#86 Family Hotel in San Antonio
#98 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (25)
Dining (4)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Request high floor"
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"Only thing I would recommend is ask for a room that is not on the side by Loop 410. High traffic all night."
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"Clean your Keurig before using and ask for a room on the top floor"
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"Avoid pool side/parking lot rooms"
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