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Fairfield Inn & Suites San Antonio Airport/North Star Mall

Fairfield InnUS$93*
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#134 of 354 Hotels in San Antonio
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Fairfield Inn & Suites San Antonio Airport\/North Star Mall
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209 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Austin, Texas
Reviewed yesterday NEWvia mobile

Very comfortable. Very clean room with relaxing decor. Mattress firm. Thermostat worked great. White, fluffy comforter. Pool, small workout room, and hot tub...indoor. Neutrogena supplies Negative. . High priced $130pn, limited breakfast options, and no microwave, no safe, no refrigerator in room I would stay there again due to room comfort. #406

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Helpful?
Thank Summersrainn68
Elliston, Montana
Reviewed 6 days ago NEW

We were in San Antonio for a family reunion. This Fairfield Inn and Suites was perfect for us as far as proximity to the airport and to our family gatherings. The rooms were very clean. Free Wifi was a plus. The coffee in the breakfast area was delicious! The front desk staff was really friendly, in an honest way, not...

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Helpful?
Thank Rainbow6422
General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Dear Rainbow6422, We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you! It was a pleasure having you with us and we hope you will continue to use our facility whenever you are back in the San Antonio area.

Arlington, Texas
Reviewed 1 week ago

Havin stayed at another fairfield location I knew what to expect.But it was even better than my last stay. conviently located to the san antonio airport and major attractions.Downtown and the Riverwalk etc.Hotel staff was very nice and the service was great.The breakfast buffet was very good and there was an attendant that was actually making waffles for you.Walmart is...

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Helpful?
Thank _williams8108
General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Hello _williams8108, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and we look forward to your return.

Reviewed 4 weeks ago via mobile

Best part of the stay was the incredible staff. This is the friendliest staff we have ever encountered at any hotel. We especially loved Chase Mayldin and Gilbert. They both gave us extra special attention to make our trip in San Antonio a great experience!

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Thank b s
General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! Our staff takes great pride in what they do and I will be sure to share your praise with them. It was a pleasure having you as our...

Queretaro, Mexico
Reviewed 20 February 2017

The facilites were always clean when I got to the hotel. The breakfast was good and a buffet. The room was very comfortable, the desk and chair were great to work. The bed was comfortable and the TV was nice.

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Helpful?
Thank ivanvx1
General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let us know when you are returning so that we may provide you another great stay!

Reviewed 14 February 2017

The front desk was very helpful in changing my unexpected reservations. The smiling lady was awsome to solve my problem. This hotel has been remodeled and the tub was removed for an extra large walk in shower with glass front.

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Thank MACK M
General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Hello Mack M, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

Rochester, Michigan
Reviewed 11 January 2017

I honestly cannot figure out how this hotel has such high ratings. The hotel is so dirty. The room wasn't somewhat clean - but the common areas - just gross. Front desk person doesn't seem to know how to do her job. Cable is awful. Wifi barely works and the gym is minuscule. I stay in Marriott's including Fairfield exclusively....

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Helpful?
Thank Sara V
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We apologize for the issues you experienced with the cleanliness, service, television, wifi and workout facility. Your comments will be passed onto our staff to ensure these problems are fixed going forward.

Corpus Christi
Reviewed 4 January 2017

Spent two nights here on a short Christmas vacation and attending the Alamo Bowl. We like to stay in this location - it's accessible to shopping, downtown events and northside things. Typical Fairfield property. Good service and appreciated having the keys ready when upon arrival after Marriot Rewards early check-in. Only negative is the size of the Dining Room. With...

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Helpful?
Thank bkisn
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for reviewing our hotel. We are glad you enjoyed your time with us, and apologize for the size of our dining area. We hope to see you again in the future!

Reviewed 14 December 2016 via mobile

Overall our stay was perfect. Great price, Friendly staff and clean rooms. Nice indoor pool, and good breakfast. Even the computer and printer available were quick. I would definitely stay here again. Only downside is there is only 1 elevator.

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Thank Samantha O
Andrew C, Front Office Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and we are so proud to say that our customer service lived up to your standards! We hope to see you again soon!

Reviewed 14 December 2016 via mobile

We stayed one night before flying out to Vegas I would highly recommend this hotel- it was clean comfortable and the bed was fabulous- I don't usually sleep the first night I'm somewhere but this was great! The continental breakfast was well prepared and we used the shuttle service to go to the airport- the service was great!!!

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Helpful?
Thank Dianna H
Andrew C, Front Office Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and we are so proud to say that our customer service lived up to your standards! We hope to see you again soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
NEWLY-RENOVATED! The Fairfield Inn San Antonio Airport/North Star Mall hotel features renovated rooms and lobby just a half mile from the terminal. Guests appreciate our free perks including airport shuttle, WiFi and hot breakfast. Rest peacefully in redesigned rooms with flat-screen TVs, blackout curtains and plush bedding. Take a dip in our pool or get in a workout at our 24-hour fitness center. Join us every morning for a complimentary breakfast buffet where we’re serving up hot and cold favorites. Why hassle with downtown options when you can choose the newly-renovated Fairfield Inn San Antonio Airport/North Star Mall? ... more   less 

Additional Information about Fairfield Inn & Suites San Antonio Airport/North Star Mall

Address: 88 NE Loop 410, San Antonio, TX 78216-5801
Region: United States > Texas > San Antonio
Price Range: RM393 - RM688 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Airport/North Star Mall 2.5*
Number of rooms: 120
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Also Known As:
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn
Hotel Style:
#9 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites San Antonio Airport/North Star Mall staff and other travellers.
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South Padre Island, Texas
5 months ago

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Questions? Get answers from Fairfield Inn & Suites San Antonio Airport/North Star Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5
Fairfield Inn
US$93* /night
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