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Francesca was very helpful and courteous. She went the extra mile to make sure my children had hot chocolate when it was cold out. Housekeeping was amazing. They made sure we had enough towels and linen in the rooms. The pool was warm and cleanMore
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star MallResponded 2 weeks ago
nicolecook318, Thank you for reviewing your recent stay. We're pleased to know you enjoyed our cleanly accommodations and wonderful staff, as we take great pride in both! It's been a pleasure having you as our guest, and we hope to have the opportunity to welcome...More
I absolutely loved my stay and Mary Helen make it even better. I've never had someone so attentive to my needs during the breakfast rush but Mary Helen was on top of it. I'll definitely stay here again as long as she's working!!
Thank Monique F
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star MallResponded 4 weeks ago
Monique, Thank you for reviewing your recent stay with us, and thank you for acknowledging Mary Helen. She is a true asset to our team, and we're pleased to know she positively impacted your visit. We'd love to welcome you back again!
This hotel was conveniently located between our two destinations and was a great place to stay for the weekend. I noticed several reviews that named one specific employee, and this will be another - because she deserves all the recognition. Mary Helen can be found...More
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star MallResponded 12 December 2017
dmyoung713, Thank you for reviewing your recent stay with us, and thank you so much for acknowledging Mary Helen. We're pleased to know they positively impacted your visit and will definitely share your praise and kind words with her. We would love to welcome you...More
I’ve stayed at many Marriot chain hotels and this one is just as good as the rest.
Breakfast is ok typical hotel breakfast but not typical was that they didn’t have any gluten free options like bread muffins or oatmeal. Today all hotels should have...More
Thank fitos v
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star MallResponded 20 November 2017
Thank you for reviewing your recent stay and sharing your feedback so that we can continually improve the guest experience. We're pleased to know you enjoyed our staff and hotel overall, and we hope to have the opportunity to welcome you back again in the...More
When we checked in, the front desk was very accommodating and friendly. Our room was clean and comfortable. Every staff member was very friendly, including housekeeping. Overall, a great stay at this hotel!More
Thank Ramona H
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star MallResponded 13 November 2017
Ramona, Thank you for sharing your recent experience with us. We're pleased to know we succeeded in providing you with cleanly and comfortable accommodations, and that our team took such great care of you! We hope to have the opportunity to welcome you back again...More
US$91 - US$173 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Green Hotel in San Antonio
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio ,